Listening: A List Of Interpersonal Skills In The Workplace

Interpersonal Skills

Interpersonal skills are very important in our personal and professional life. It is the way people communicate effectively with one another. The following is a list of interpersonal skills that one can master to become successful.

LISTENING

Listening is defined as having the skill to effectively comprehend the information that is being transmitted by the other party without being distracted, thinking about what your response will be to the speakers’ comments or interrupting the person that is speaking. The effective use of listening skills among leaders and employees is extremely beneficial for every organization. When leaders are able to communicate properly and the employees are listening effectively, the corporations’

Being assertive allows you to convey an issue in a way that won't damage relationships but rather make them stronger. In the workplace being assertive can help shape others behaviors without creating tension. It also enables leaders to be able to provide honest and respectful feedback to their employees, which can result in an improvement that can benefit the employee and the organization. To learn how to improve your assertiveness skills, please visit:

In the workplace feedback is given among employees or from leaders to employees. A performance review is an example of how employers can provide constructive feedback to their employees to help them identify their strengths and weaknesses to assist them to improve and develop the necessary skills to be successful within the organization. For information on how to provide better feedback, please visit: http://www.dummies.com/how-to/content/giving-constructive-feedback.html

PERSUASION

Persuasion is a communication technique used to manipulate and influence one’s behavior or ac-tion in a way where the individual does not feel forced to do something that he/she does not want to do. An example is how leaders can influence employees to accept change and new strat-egies by providing them with information and facts on how the change or new strategy will be beneficial to them as well as the organization. Please visit the following website for information on how to become more persuasive in your organization. https://www.cleaning-4-profit.com/2010/09/07/5-tips-on-how-to-improve-your-persuasion-skills/