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The importance of leadership
Cultural competence importance in health care
Organizational culture
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Importance of a mentorship program and a succession plan
The most important driver of organizational performance is strong leadership. A robust talent management program and a well-built succession planning system are important in the development and the maintenance of strong leaders. The health care industry is both complex and very dynamic; therefore, it requires a well-structured succession planning and an efficient talent management system.
An effective mentorship program and succession plan are crucial because the leaders in the health care industry are faced with high demands to make significant transformations in their organizations so as to match the pressures of providing cost-effective and high-quality care (Shanbhag, et al.,2016).
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It also creates informal bonding and mentoring atmosphere for the new employees. Mentorship eases out the professional and personal problems of the employees by the help of senior people. Succession to the organizational hierarchy is smoothed by the mentorship programs because they already train their mentees about what is expected out of them (Rothwell, 2015).
Mentoring program
Goals
The strategic goals for the mentorship program are to improve the retention rates for the highly skilled and qualified staff. The program is also meant to build morale among staff, to fasten the rate of leadership development, to build strong teams and to facilitate continuous learning within the organization.
Selection of mentors
The mentors are individuals who are competent in specific areas, for instance, those who have been able to succeed in leadership. The long-serving medical practitioners can also perform the roles of mentors because they understand the challenges of the journey towards the top and they inspire the mentees to work hard. Counselors can also be mentors in a health care organization.
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A breach of this aspect can be very harmful to the relationship because it will make the mentee to lose the trust they initially developed with the mentor. Once confidentiality has been breached, it can be tough to resolve.
Training of mentors
Despite choosing mentors who are excellent in what they do, it is essential that they are equipped with mentorship skills. Training of members will improve the success rates of the mentorship program. Teaching will enable the mentors to become active before the mentorship program kicks off.
Politically correct mentors
Politically correct mentors are those who are ready to learn about other people and to respect their uniqueness. In addition, these mentors do not have negative stereotypes against particular groups of individuals. They are those people who accept diversity and are tolerant towards people who are different from them.
Committed to the long-term role of being a mentor
Mentors should be committed to being mentors on a long-term basis. They should be able to maintain the relationship they will establish with the mentees.
Succession
Mentor orientation can be described as “Employees who have seniority… to oversee new hires for a certain time-period and are ultimately responsible for providing much of the training that will take place at work.” (Taylor, 2011) This enables newly hired employees to receive consistent support after the formal orientation and 3 days on the job training. The mentoring support should be planned based on the lessons in the formal orientation program identified above. Since supervisors must continue to do work-related tasks association with leadership at the job-site, mentors can direct, supervise and help new employees refine skills needed to become successful and productive.
There is little scientific knowledge when it comes to mentoring effects on future outcomes; in addition posing confusion as to how these programs continue to emerge. A major component in regards to program effectiveness is in measurement or evaluation of its structure (Deutsch, N., & Spencer, R., 2009). This is done by conducting surveys, focus groups, and interviews (Deutsch, N., & Spencer, R. (2009); Karcher, M., & Nakkula, M. (2010); Diehl, D. C., Howse, R. B., & Trivette, C. M. (2011); Osgood, 2012; Williams, 2011). Studies gives the researcher insight into knowledge that otherwise wouldn’t be known, in order to understand mentoring reactions and relationship styles better (Karcher, M., & Nakkula, M. (2010); Christens, B. D., & Peterson, N. A. (2012); Diehl et al., 2011; Leyton‐Armakan, J., Lawrence, E., Deutsch, N., Lee Williams, J., & Henneberger, A. (2012); Meyer, K. C., & Bouchey, H. A. (2010).
As Finkelman (2006) stated, “Mentoring, and important career development to that can be used by nurses any type of set or specialty, can be used to develop the critical leadership skills needed by nurses. All successful leaders have had mentors are our mentors” (Finkelman,2006, p. 390).
I have been a mentee in three mentoring programs and I understand from firsthand experience how important mentors have been in my life. Each relationship was very different; one of my mentors was about two generations older than me, while my two more recent mentors have been only a few years older than me.
To start we need to find an expert on mentor archetypes. From the article Archetypes in the Hero's Journey written by Melinda Goodin, who is an expert in the archetypal field, states “The mentor serves a number of purposes: a source of wisdom, gift giver, and conscience...Other Mentors can act to motivate the protagonist and help overcome fear” (Goodin, 2004) So from using this expert research we can see that a mentor is a teacher or wise person that helps out the main character in a story. The mentor gives the hero knowledge of sorts so the hero can complete their task. The information I found intrigued me so I kept doing a little bit more research and I came across another article called The Mentor Archetype, written by Nutschell, which states “They also invent items which the hero might need along their journey or they bestow the hero with a particular gift to aid them in their quest” (Nutschell, 2011). This quote from Nutshell further proves that a mentor archetype is a person that helps the hero of the story out by giving the hero some sort of item to complete their task at hand. Mentors by definition seem to be very important to the development of the plot in a story, so this thought led me to another question; how does a mentor actually impact the
In addition, for some mentors, mentoring was a burden or workload issue that often went unnoticed by others. Mentees, too, were concerned by a lack of mentor interest and training and a host of problematic mentor attributes and behaviors (e.g. critical or defensive behaviors). Professional or personal incompatibility or incompatibility based on other factors such as race or gender was also seen by both mentors and mentees as impediments to the success of the relationship. Organizations, too, were confronted with difficulties arising from mentoring programs. Lack of commitment from the organization, lack of partnership and funding problems were reported in some studies, while in others, cultural or gender biases meant that some mentees’ experiences were not
He says that mentoring is something that leaders should do throughout their career since it is not only beneficial to themselves, but it is also beneficial to the person they are mentoring. It is important to identify and groom key players and use aggressive mentoring to not only lift up your employee, but it also improves the skills of the mentor. In today’s society, he has found that it is important to spend at least one day a month mentoring your key players including people who are showing great potential. Mentoring should be done at all levels of leadership, including junior managers. Mentoring is important at all levels of management in order to develop future leaders (Flaum,
A good mentor cans a new job applicant up to speed quicker and helps with answers to questions that may arise. Another sign of a good mentorship program that both parties involved can learn from each other. An organization having a mentorship program can assist with employee retention because it will foster employees feeling valued by the company and this in return develops employee loyalty to the organization (Mathis & Jackson, 2017). This can be a win-win situation for the company because employees who feel they are valued tend to take pride in their work and increase
According to McConell (2012), the difference in a leader and a follower determines the success of a person regarding leadership. This chapter helps explain the content of qualities and proficiency for healthcare managers to be effective. Once again, effective management skills or certain qualifications enhance a healthcare organization environment. Healthcare managers and supervisors must have the capacity to handle challenges while the organization objectives and regulations may change over a period of time. Effective healthcare management governs the success of a healthcare organization. There are many different skill sets and leadership styles to be effective as a manager. People are interested in knowing what strategies are effective in healthcare management.
Organization will keep the mentee on track when remembering what needs to get accomplished and when it needs to be done, keeping his home life calm. Mentors also need to work with the mentee to conduct volunteerism through the community they live in, so the mentee understands if he helps one person, even with the consideration on how small that one thing may have been, someone else may want to help him, when he may be in search of some form of guidance. Teach the mentees about verbal communication, to speak up for what they believe in as long as it seems right for the time, also to know when to back down and count while thinking, before making a reaction. Before this is all done, the mentor will want to tell the family member about what month the mentor believes the mentoring relationship will come to an end and how a small celebratory party will be in place.
Garvey, R. Stokes, P. and Megginson, D. (2009) Coaching and Mentoring theory and Practice. London: Sage
Today one of the top priority leadership in healthcare organization goals is to provide stabilization and growth in transforming their organization values, beliefs, and behaviors in order to provide effective and efficient value care to patients. As healthcare organization today are shifting away from fee-for-service to value-based models to improving and mandating better care outcome and cost saving. The primary aim of strategic planning is to bring an organization into balance with the external environment and to maintain that balance over time (Harrison, 2010). The main primary areas of changes in healthcare are the quality improvement, customer satisfaction, improvement of working conditions, and diversification of the healthcare workforce.
Hawkins, J. & Fontenot, H. (2010). Mentorship: The heart and soul of health care leadership.
Quality health care is precipitously deteriorating amongst the nation’s health care industry. The health industry trends of high turn over rates amongst staff and important key employees are creating a rift in profit margins, decreasing patient quality care, triggering higher expenses and loss of patients (Hunt, 2009). In the “Best Practices in Health Leadership Talent Management and Succession Planning” case studies, presented by the National Center for
Many young people just need to be motivated and given a fair chance at success. Young people need mentors to help them find their way and to help them stay focused. Mentors play an intricate roll in your lives and are sort of liaisons between your parents or guardians and your educators.