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Key Concepts Of Managing Conflict Through Communication
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Interpersonal Project
My friends and I play poker on a regular basis. One of my friends, let’s call him Tim, constantly plays bad hands and often catches lucky breaks. Tim and I have been friends since middle school, but one night we got into a very big argument which almost became physical.
In one particular hand, Tim made what was in my opinion a horribly bad call. Ask most poker players and they will tell you that they would have folded in this situation. Nonetheless, he got incredibly lucky and ended up knocking me out of the tournament. Having lost my money, I was extremely upset and I very angrily asked him why he called my raises. He gave a weak shrug, a half-smirk, and said something along the lines of “I thought I had you beat.” To me this came off as very sarcastic, and I took it offensively and started shouting at him. We exchanged verbal blows and the argument was fast becoming physical before our friends restrained us.
In this conflict, there was a great deal of missteps in communication, or “the process of creating and sharing meaning through the use of symbols” (Dobkin and Pace, 7), by both Tim and I, and the whole ordeal could have easily been avoided if either of us had used slightly better judgment. To begin with, I was the initiator, or “one who begins or advances the communication process by generating a message” (12), of communication and had I not said anything in the first place, this conflict would be nonexistent. Had I simply walked away and “cooled off” before speaking to Tim, I would have not been so offensive and the conversation would not have escalated to such dramatic extremes.
I also made a few errors as an interpreter, or “one who perceives and attempts to understand a message” (12). I may have misinterpreted Tim’s nonverbal communication, or “messages expressed through symbols other than words” (14). I registered his smirk and the inflection in his voice as symbols, or “words, images, gestures, and expressions that we use to represent our thoughts” (9), of sarcasm and arrogance. This infuriated me, but I may have exaggerated his actions. The smirk may have just been a suppressed smile because he was happy to have gotten so lucky, and it is possible that I just imagined that sarcasm in his voice. Had I...
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..., I wouldn’t have been so offensive in my reaction. Also, once I starting verbally assaulting Tim, he was very quick to do the same to me, which isn’t the best way to avoid a fight. Even though I was mostly at fault for this dispute, Tim could have done a few things differently to avoid this quarrel as well.
Major conflicts can arise from any situation, even over a simple hand of poker. Tim and I didn’t make the best decisions in our communication process, and we ended up at each other’s throats. Be that as it may, we eventually apologized to each other, and are still good friends. We still play poker together, although now we are a little more courteous if we win or lose a hand to each other. Even so, we should have used better judgment in this situation. There were a great deal of things each of us could have done in order to avoid this outburst of aggression, and yet we let our anger spill out and we ended up with the worst-case scenario.
Works Cited
Dobkins, Bethami A., and Roger C. Pace. Communication in a Changing World. New
York: McGraw Hill, 2003.
As we all know from the memorable song, in 1492 Columbus sailed to find the New World, commonly known as the Americas. Many idolize Columbus for his accomplishment in colonizing the Americas and starting the Columbian Exchange. The Columbian Exchange is the sharing of plants, animals, diseases, human populations, technology, and ideas between the Western and Eastern Hemispheres as a direct result of Columbus’ arrival to the Americas. However, we often oversee the downfalls of the Columbian Exchange. Some consequences of the exchange are the spread of disease to the Native people and settlers, the destruction of the Native population, and the disappearance of the Natives custom’s, beliefs, and way of life.
Throughout the semester, we have been introduced to many topics related to interpersonal communication. I have come to believe that these concepts have allowed me to better understand interactions that occur in our daily lives. My knowledge of these concepts was challenged when asked to relate these notions to a movie. During the time that I was watching the movie, My Big Fat Greek Wedding, I realized myself grasping onto what was going on and being able to relate certain scenes and situations to topics I had previously learned about. Interactions in My Big Fat Greek Wedding display concepts of conflict and politeness theory, which can be pointed out in a few specific scenes.
“As European adventurers traversed the world in the fifteenth and sixteenth centuries they initiated the “Columbian Exchange” of plants, animals, and diseases.”(P. 26). The Columbian Exchange refers to a period of exchanges between the New and Old Worlds. The exchange of plants, animals, diseases and more modernized technology, beginning after Columbus landing in the Americas in 1492. It lasted through the fifteenth and sixteenth century. Domesticated animals such as cattle, horses, sheep and pigs were introduced to the Americas. The Americas introduced to Europe many new crops such as potatoes, beans, squash, and maize. In time Native people learned to raise European livestock and European and Africans planted American crops. This was the positive effect of the encounter and it was largely responsible for the doubling of the world’s population in the next three hundred years. There were also many negative effects to the “Columbian Exchange” A major consequence was the spread of disease in the New World. Diseases carried by Europeans and Africans devastated the population of the Americas. As Europeans traveled through the Americas epidemics came with them. Typhus, diphtheria, malaria, influenza, cholera, and smallpox killed many of the native people. One example was
In Book II, Aristotle makes a distinction between two types of virtues; those which are considered ethical and those which are considered intellectual. Ethical virtues deal with actions of courage, generosity, and moderation. Intellectual virtues deal with wisdom and contemplation. Ethical virtues are created through habitual actions. Aristotle says that humans are not born with a natural capacity for virtue. He believes that education and cultivation as youth by one’s parents are pivotal in setting up humans’ ability in making virtuous acts habitual. He feels that humans have to perform virtuous actions as much as possible and through this humans can make a step in becoming virtuous. Aristotle also states that ethical virtues have to be attended by pleasure. He believes that humans cannot be pained when committing a virtuous action. If a human is pained by an action then it is not considered virtuous.
The way someone manages a difference can make conflict turn into a sphere of harm or a sphere of value. The sphere of harm is when differences are managed in destructive and damaging ways. Littlejohn states (2014) states, “Conflicts are managed so badly that damage is done to people, relationships, and, indeed, entire social worlds” (p. 188). If a party were to react to an indifference by using physical or verbal violence the conflict would move into the sphere of harm. On the other hand, the sphere of value is when differences are significant, but not controversial. Instead, parties value the difference, appreciate it and view it as a positive asset. The goal of conflict is to move from the sphere of harm to the sphere of
Aristotle's ethics consist of a form of virtue ethics, in which the ethical action is that which properly complies with virtue(s) by finding the mean within each particular one. Aristotle outlines two types of virtues: moral/character virtues and intellectual virtues. Though similar to, and inspired by, Plato and Socrates’ ethics, Aristotle's ethical account differs in some areas.
In this assignment, I will be discussing an interpersonal conflict between me, and my best friend Celine, due to lack of time for each other. The goal of this paper is to present possible conflict resolutions and carry out a strategy to resolve the conflict. I will discuss multiple strategies, as possible options to resolve the conflict, including escapist, challenging, and cooperation. I will be using the text, Communication and You: an introduction by O'Hair, and Wiemann to use for information about the triggers, factors in the conflict, strategies, and the type of outcomes that occurs like Win-Win and Loose-Loose.
Abigail, R. A., & Cahn, D. D. (2011). Managing conflict through communication. 4th Ed. Boston: Allyn and Bacon.
This task takes a great deal of endurance to assure that you are brushing long enough and hard enough to actually get my teeth clean. To begin this task, I need to bring my hands to my face and then decide which side of the midline I will begin with. Usually starting with the left side, I need to do a great deal of supination and pronation to be sure that I am getting all sides of the teeth. These motions will also be accompanied by elbow flexion at various degrees. This task also takes a great deal of sensation to know how hard I am brushing, that I should not swallow the toothpaste in my mouth, and that I should spit when My mouth gets full. I think the most significant sensation that is necessary for me when I brush my teeth is to know not to stick the toothbrush too far down my throat when I brush my tongue off. This is an aspect of this task that I struggled to do for many years, but when I came to college and Danielle did it too I managed to work on
Richard L.D considers that organisation was a clear goal, a well-designed structure and coordinating the activities of the system, social entities associated with the external environment. Along with the development of the economy, organisational culture's influence on employee behavior is the most used more and more big, in general, organisational culture is refers to the organisation in long-term survival and development for the organisation which is formed by the holdings of members and is said to follow the value of the system. Organisational structure refers to all members of the organisation to achieve organisational goals and the division of writing, the scope of duties, responsibilities, rights, etc formed by the structure of the system. Developing the ideas of Harrison , Handy describes four main type of organisational cultures: the power culture; Role culture and task culture, and the person culture.
Before understanding how to deal with conflict, one must understand what conflict is. Conflict can be defined as, “any situation in which incompatible goals, cognitions, or emotions within or between individuals or groups lead to opposition or antagonistic interaction” (Learning Team Toolkit, 2004, pp 242-243). Does the idea of conflict always have to carry a negative connotation? The growth and development of society would be a great deal slower if people never challenged each other’s ideas. The Learning Team Toolkit discusses three different views of conflict: traditiona...
The interpersonal conflict revolves around my mother and I. We have always had a strong relationship but lately, have been at constant odds between each other. There is conflict between us because of our conflicting views on whats the better option for our beloved dog. My mother will always hold the power most of the times by default, she is my mother after all, but when it comes to this specific interpersonal conflict, I certainly hold the power. Other family members know of this dilemma as well including my grandmother who is just as conflicted as my mother and I are. My grandmother has a strong attachment to our dog and would effect her emotionally.
The ball comes speeding over the net and slams down onto the face of the court landing just beyond the base line, the line running along the back of the court. I had called her winning point... "out." As I turned towards her, I could see the anger building in her eyes. We walked towards each other, and with only the net separating us, she began to confront me. She argued that, as she saw it, the ball was obviously in and that we should replay the point. I wanted this game as much as she did and we were both standing strong. I finally decided that there was no use in fighting. We had to resolve this argument between ourselves because there were no line judges to decide for us. We decided to replay the point and she won. I tried to convince myself that there would be times when a call would be questionable and that I should try not to point fingers. I still went home discouraged that night because I knew that the call I had made was fair.
Likewise, the conflict should be acknowledged as soon as it is seen and prepare for the resolution. During such time, the discussion about it plays vital role towards resolving the conflict. In order to maximize team efforts, teammates must cooperate with each other and try to resolve conflict with proper and transparent communication. While resolving a conflict, it is also important for the teammates to remember why they are together in the first place and follow their best foundational strategy.
There are many different types of relationships. From your neighbor to your significant other, experiencing different relationships is a part of everyday life. Wether you posses good or bad communication skills will affect the interpersonal relationships within your life. The popular television series Modern Family is a good example of the different types of friendships, types of love, and relationship theories that encompass the everyday person.