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Nature of operations management
Evolutions of operations management
Evolutions of operations management
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The Goal Write-up
The fictional business novel of Goldratt’s, “The Goal: A Process of Ongoing Improvement,” emphasizes on constraints and the solutions in production management. Determined by its nature, the novel does not present the analysis quantitatively about the underlying issues, instead, the author shares his insights and experiences with the readers by using practical examples and accessible literature style. Even without quantitative analysis, a substantial amount of information about the manufacturing sector for which Rogo is responsible has been provided or implied throughout the book, therefore it’s not obscure for the readers to portray a concrete picture of the capacity and improvements of the plant. By collecting and evaluating
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Alex Rogo is the manufacturing manager of a fictional plant called UniCo and it’s a subsidiary of UniWare. He is told by Bill Peach, the Vice President of his division, that because his plant is suffering from heavy losses due to frequent late shipments, it will be closed in three months if Alex fails to improve his operations management and business performance. Meanwhile his wife Julie complains that he has been spending too long on working and leaves him. Facing such adversity in both professional and private lives, Alex recalls that Jonah, his former college physics professor, has become an operations management consultant, and he decides to turn to Jonah for his advise. With the guidance offered by Jonah, Alex and his team have been able to figure out the bottlenecks of the plant and to develop methods to promote the bottlenecks’ capacity. Eventually, they have discovered how to control the material release into the plant according to the production schedule of bottlenecks. Following the newly-founded principle of prioritizing delayed shipment, they have managed to clear their inventory, and develop new business thereafter. The plant becomes a growing success and avoids to be shut down thanks to Jonah’s professional opinions. Subsequently, Alex has won everything precious in his life. He is promoted to the manager position of the entire division. In addition, he wins his wife back and starts a new discovery to his …show more content…
According to Jonah, the excess manpower is the only reason for excess inventory, and only with the reduction of capacities but without trimming inventory and improving market performance, the manufacturers will suffer from higher inventory cost and volume and downward throughput rates. In addition, a widely recognized misconception, revealed by Jonah, is that the manufacturers should control their capacities to approach market demands. However, this is not necessarily true in dynamic market. When the capacities are reduced, the sales prices go up with the increase of unit cost of production, and therefore the market demand shrinks and inventory skyrockets. In Jonah’s opinions, the optimized methods of reducing inventory are efficient marketization and effective control of manpower in terms of the number of employees and their working
Introduction: The Goal, written by Eliyahu M. Goldratt and Jeff Cox, is a management-oriented novel that illustrates the process of ongoing improvement. The novel revolves around several significant characters, including the main character, Alex Rogo, who is a manager in a manufacturing plant. Another prime character is Mr. Bill Peach, the vice president of the manufacturing plant. Lastly, the key character in the novel is the physicist, Jonah, who was a former professor of Mr. Alex Rogo. There were some other characters too, but these were the most fundamental ones.
Rumors surface that the entire division will be sold unless performance increases leaving no one with jobs. Alex reflects on a conversation his friend and physicist, Jonah, and realizes his plant is not operating as efficiently as he believed because robots are not decreasing inventory and payroll expense or increasing the number of products shipped.
The United Parcel Service known also as the “Brown Giant” is the powerhouse in the air delivery, freight and parcel service industry. The United Parcel Service is based in Atlanta and is the world’s largest package-delivery firm. UPS delivers more than 3 billion parcels and documents per year. United Parcel Service operates 150,000 vehicles and 575 airplanes and is the dominating force in the United States ground delivery market. UPS is announcing that it’s ever expanding company with new acquisitions in the Asia/Pacific region, Latin America, and Europe. With its bureaucratic approach to the company’s management system with tight rules and regulations, and a well-defined division of labor in each plant from top to bottom is key in there success. The company has daily worksheet to specify goals and the work output. The daily employee quotas and achievements are reported on a weekly and monthly basis. I have experienced this bureaucratic approach to management first hand as an employee at UPS. From my experience there, I have seen how the company works from the inside out. I hope to relate valuable information that I gained there in my assignment to develop and analyze the management aspects of the United Parcel Service. I will cover key issues in the basic management structure of UPS including the external factors that shape the organization of the company, recent challenges to UPS.
Many people believe that in order to succeed in a business that is having difficulties, it is important to focus on a particular area in order to be better productive in each of them, and be able to reach the goal. Instead, Goldratt and Jonah demonstrates that is important to focus on the company as a whole, but at the same time, it shows that it is incorrectly to only focus in an specific manufacturing department, or one plant, or a department within the plant, because people should not be concerned in local optimums.
The heart of this story is based around the life of Alex Rogo, Plant Manager for
In the retail stores, managers are complaining of frequent stock outs even though the DC is full of merchandise, which is not moving enough through the supplier, DC, and retail stores. The inventory issue also ties in with transportation problems where accurate lead and delivery times are non-existent. The inventory turnover is not at its full potential because if the DC has merchandise yet the stores are stocked out, the inventory is frozen and will become obsolete.
The book also discussed the family life of Alex which went up and down because his job took most of time and kept him away from them.
“The Goal” is as it vividly explains, is a book on achieving goals. Eliyahu Goldratt, world famous Israeli physicist turned business consultant, the creator of the “Theory of constraints”, in his work “The Goal”, explains a lot about managerial skills, to achieve higher productivity and efficiency, in a simple and lucid manner.
So that our decisions would lead to a better performance on the inventory levels which means a more stable inventory according our policies but our order policy based on the expected demand would not be changed while the impact of our policy on the inventory is better because our orders are met with a better
Through the interview with an operations manager at La Senza, it was determined that the most effective way to run operations, challenges notwithstanding, was to use a communication structure in which every member of the firm understood what was needed and effectively completed their tasks. This could be accomplished by using a daily checklist that the mangers would create and the employees would read and follow. The managers could effectively delegate tasks and operations would run smoothly. However these are the ideal operations which are subject to the challenges and problems that all businesses face.
The just-in-time (JIT) inventory system was developed in Japan after World War II, in an effort to control costs during fiscally challenging economic times (Waguespack and Cantor, 1996). The challenge that faced many Japanese companies in the post-War era was to find a way to meet the needs of customers and businesses while utilizing as few resources and as little capital as possible. The Japanese developed these set of techniques in order to control production, limit unnecessary products and reinvest the valuable capital left from the savings back into the business structure (Waguespack and Cantor, 1996). Much of the success of many Japanese corporations over the past four or five decades has been was linked to the principles of JIT (Chhikara and Weiss, 1995).
David Frankel’s 2006 film The Devil Wears Prada features many examples of the concepts found in the realm of business management. In my paper, I will note and expound upon some of them.
Inventory management is a method through which a business handles tangible resources and materials to ensure availability of resources for use. It is a collection of interdisciplinary processes including a full circle of the demand forecasting, supply chain management, inventory control and reverse logistics. Inventory management is the optimization of inventories of manufactured goods, work in progress, and raw materials. According to Doucette (2001) inventory management can be challenging at times; however, the need for effective inventory management is largely seen more as a necessity than a mere trend when customer satisfaction and service have become a prime reason for a business to stand apart from its competition. For example, Wal-Mart’s inventory management is one of the biggest contributors to the success of the company; effective and efficient inventory management is of critical importance.
go through the process of identifying bottlenecks multiple times. In their process they work and rework what the bottlenecks in the company are until they see solid results. Once they see clearly measured results, Mr. Peach gives Alex a bigger challenge to ship one thousand products within two weeks. Alex, again faced with a dilemma of utilizing the entire capacity of the plant for one project comes up with a solution to service the customer in smaller batch sizes starting on the date he asks , this works for both UniCo and their customer and contributes directly to the goal. In the end, Alex and his team change the fate of the company leaving Alex to be promoted to his bosses position and in charge of other plants throughout his division , he is also able to promote his teammates to other positions.
Based on my research, one of the challenges faced by logistic company is capacity forecast. Capacity forecast is a general’s capacity theory that we should know it about warehousing. Warehousing it is very important in this industry where they play an important role to store the goods before its loading and unloading once it arrive at the destination point. The requirement for this phase is its transportation. As an example, the used of mode, carrier and protection class. Furthermore, capacity forecast has its own benefits in logistic. Which is, this solution ensure the logistic, manufacturing and supply chain to work together to the same plan (Byrne, 2011). The logistic industry had faced is, widespread their promotion and to work efficiently on land.