Operation Management: The Historical Evolution Of Operations Management

Operations management is a field of management concerned with controlling the process of production and designing supervising, organizing and planning in the contexts of production. Also it includes business operations in the production of goods and services. It has the responsibility for ensuring that business operations are benefit and efficient. In other words, organization successfully processes from inputs to outputs in an efficient way. It is concerned to manage the process that turns inputs like raw materials, energy and labor (human resources- staff or workers) into outputs such as goods and services. There are two terms about operations management, which is supply chain management and logistics. Operations management has firm foundations

OM’s history starts with the industrial periods. When the industrial revolution occurred in the end of the 18th century, this caused changing working environment. Until the revolution happened, people produced all goods in their home which is called home environment. But after the revolution, it is changed to factory production. At this era, modern steam engines had been developed. Through this incident, several important industrial developments occurred. In early 1800s, Eli Whitney developed the concept of a design for high volume production using patterns and templates for training unskilled workers by

These businesses are usually found in industries like the primary and secondary sectors. In these sectors, operations managers focus on and concern about gaining the materials that go into the making of the product which is also called inputs and the actual processes of production. Other businesses provide intangible (non-physical) products to customers. This is called a service and the businesses that supply these are found in industries such as the tertiary sector. The tertiary sector is where the output is sold to the consumers or customers. In these industries, the operations managers bring to a focus on customer service and after care. The operations department brings together the materials and the activities needed for the production of goods and services to meet customers’ needs and demand. In addition, It shares ideas across the business about how to achieve cost savings or improve and grow up processes to bring best practice. The operations managers are connected each other with the other department in the following ways. Operation managers can discuss and communicate training, staffing and development needs with the human resources department managers, financing requirements with the accounting and finance department managers, and product design with the marketing department