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Employee retention challenges
Managing Employee Retention
Employee retention challenges
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Written Assessment 2 What are the four factors that influence us as employees to do our job well, stay at our job and go above and beyond that any employer would want from his/her employees? I will discuss with you the four factors and compare these factors to how SAS handles these as a “Fortune‘s 2010 best companies to work for” A brief into on SAS Institute Inc., The company is located in North Caroline, they are the world’s largest privately held software company, their business is intelligence and analytical needs of other companies. About 92% of all top 100 companies of the Fortune Global 500 companies are using SAS software. SAS reported revenue of $2.31 billion dollars in 2009 Let’s describe each of the four factors and how these …show more content…
Organizational citizenship behaviors (OCB) are described as, voluntary behaviors employees perform to help others and benefit the organization. What are some examples of OCB’s, volunteering at your organization for public events, company picnics, helping new employees understand how your organization works. Unlike performance, OCB’s are not dependent on ability. One great example of OCB is the CEO Jim Goodnight, stating “for 2010, I will make the same promise that I did last year, SAS will have no layoffs.” This action takes no skill and benefits all employees to give them peace of mind that their job is secure and they can make ends meet at home, in turn benefiting the organization by each employee giving 110% because they love where they …show more content…
Turnover is described as; an employee’s leaving an organization. An employee leaving an organization could be good or bad. It could be good if the employee was a poor performer or didn’t match well with his or hers job description. It could be harmful to an organization if the employee was a high performing employee and he or she left due to any numerous reasons. He or she could have felt like there wasn’t many advancement opportunities for them, pay, unsafe work environments, the list can go on and on. Age also pays a big factor in whether an employee will stay or go. Younger employees are more likely to leave, young people who don’t have immediate families to support, large bills, time invested in an company and fewer overall responsibilities. SAS combats turnover by giving its employees a 35 hour workweek, great amenities and child care at work, just to name a few, happy employees equal low turnover. SAS has a turnover rate of only 4% when the industry average is 12-20%. I agree with all SAS stated policies in the mini case study. I feel that they treat all their employees well, they have given the employees access to everything that would make them happy, from unlimited sick leave, child care onsite, free medical clinic to recreational activities on campus to many more that is not listed. They give their employees everything to make them happy and productive at work with stress free environment in
...r Turnover’ the turnover cost in the US is very high and require to be contained.
Without understand the negative impacts of turnover, a company may be placing itself in a position that will ultimately lead to their demise. We are going to solve our problems and set our company on the path to success, a success that is not only reflected in our bottom line but also our employees’ morale.
I do believe that SAS's approach to managing people is the result of an accurate analysis performed by the management staff. Therefore, when the management discusses improving employee retention rates, the initial topic is often higher salaries and bonuses. That is partly valid, because money is a key element; as SAS can attest, retention efforts can be very effective if they focus on more ways to spend the money than just increasing salary levels. With its strategy to boost employee retention, the company has created a culture and programs that encourage and drive employee loyalty. According to Pfeffer (2001), "Your profits come from loyal customers who do business with you for reasons other than just price. Customer loyalty is a consequence of loyalty from employees who produce great products and offer great service. In the short run, with enough venture money and enough product demand, any business model may appear feasible. In the long run, those companies that actually run their businesses efficiently and produce sustainable results will be the ones you keep reading about." ( 18).
Organizational behavior is defined as “the study of individuals and groups in organizations”. (Schermerhorn, Hunt, Osborn, 2003, p. 2) This definition helps us to better understand the organizational behavior which businesses practice on a day-to-day basis. At Centrix Financial, organizational behavior is helps managers implement new ideas. This is done by observing the changes which must be made in order to achieve a more productive and successful organization.
Employee satisfaction, employee turnover, and workplace environment are inseparably linked. Workplace environments heavily influence employee satisfaction, which directly affects employee turnover rates. When employees feel they are not being supported within their first months of hire, they will inevitably leave the company. Employees want to have the security that if they need assistance, someone will be there to guide them. Therefore, it is imperative for organizations to develop a thorough onboarding program and a long-term retention plan.
As such, this book plays an imperative role in determining the success of an organization as it gives core values and strategies that the corporate management of an organization can adopt in order to ensure maximum output from its workforce. Organizational behavior refers to the manner and style by which the employees of the organization conduct themselves, their attitude towards work, as well as their productivity and responsibility at their work place. The behavioral approach taken by the workforce of the organization determines the success of an organization. The authors through the book expound on the benefits of having a functional workforce that embraces and upholds the objectives and doctrines of the organization. Furthermore, analysts argue that the most important assets that an organization can have in order to ensure a competitive advantage is its experienced, professional, and above all, dedicated employees willing and ready to give their all for the success of the
Organizational behavior is directed to understanding, interpreting, and enhancing the behaviors and attitudes of the individuals and groups present in organizations. The concepts of organizational behavior can be applied to a multitude of organizational problems that can occur in corporate, educational, institutional, and other team settings.
Voluntary and involuntary turnover have an effect on organizations. Rapid changes in job descriptions, organizational structures, and inter-organizational competitiveness increase the importance of studying turnover and its relationship with organizational change. According to Leana and Van Buren (1999), "the loss of key network members can severely damage an organization 's social fabric and perhaps eradicate its social capital altogether." When businesses lose a high number of employees, problems can occur, costing the company time and money. Some of the costs incurred are associated with training, drug testing, physicals, and orientations to hire replacements that may take several months to learn the job and to achieve competency. There is a saying, “Good help is hard to find---and harder to keep”. This saying refers to good organizations trying to reduce turnover when the competition for retaining good employees is intense.
Organization citizenship behavior has been emerging as an interesting topic for any organization these days. Katz and Kahn (1996) were the first people to identify this kind of autonomous behavior in workplace. The term Organizational Citizenship Behavior (OCB’s) was first coined by Dennis Organ and his colleagues (Cf. Bateman & Organ, 1983; Smith Organ, & Near, 1983). Organ (1988: 4) defined Organizational citizenship behaviors as “individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the effective functioning of the organization. By discretionary, we mean that the behavior is not an enforceable requirement of the role or the job description, that is, the clearly specifiable terms of the person’s employment contract with the organization; the behavior is rather a matter of personal choice, such that its omission is not generally understood as punishable.” Organizational citizenship behavior occurs when the individuals in organization implicitly go beyond the formal boundary of work required to do by him/her. Organization citizenship behavior can also be said to be the choice of individual to work beyond any limitation or expectations of their employers for the overall betterment of the organization. This is completely voluntary action and the employee’s work beyond the expectation of their organization. Organization citizenship behavior is gaining much attention in today’s organizations as it has several positive implications on the organizations. Organization citizenship behavior makes the employee more committed to the organization willingly and helps in promoting overall health of the organization. The employee...
Next, you statistically determine which of these many traits your top performers and most impactful employees' exhibit that differentiates them from bottom performing and average employees.
The employment factors like work environment, salary, culture, benefits, management style as well as growth opportunities contributes to the decision making of employees (Shivaji et al ,2003).
Employee turnover in organization is one of the main issues that extensively affect the overall performance of a workplace (Tariq, Ramzan and Riaz, 2013). Various studies show that employee turnover negatively affect the overall efficiency at the organization (Tariq, Ramzan and Riaz, 2013). Xiancheng, (2013) mentioned the employee turnover is a method of personal issues who decided to stop associate with the company for better advantage. There are two types of turnover which are voluntary and involuntary turnover. Voluntary turnover can be defined as the termination of the official and the psychological contract between the employee and employer (Krausz, 2002; Macdonald, 1999; Mclean Parks et al, 1999; Rousseau, 1995) while involuntary turnover inescapably lead to direct negative results such as current job is insecurity, work difficulty, and status fluctuation (Gowan and Gatewood, 1997). However, other researchers such as Haven-Tang and Jones, (2012) concluded poor management, lack of salary, bad working environment and paucity of job opportunities could be the highest causes of turnover among organization. This statement was support by Kusluvan et al., (2010) where is they had stated that poor management, low payment of salary, work environment and lack of employees’ job opportunities on the organization will make employee want to quit from their job. Turnover intention situation will appear when labour had feeling that they want to quit from current job, so voluntary and involuntary turnover will become final stage for them as their decision (AlBattat and Mat Som, 2013) but it is different for researchers such as Mosadeghrad, Ferlie and Rosbenberg (2013) when they conclude that employee turno...
Organizational behavior is the study of the many factors that have an impact on how people and groups act, think, feel, and respond to work and organizations and how organizations respond to their environments. (George & Jones, 2005) Organizational behavior is particularly important to managers, who are responsible for supervising the activities of one of more employees.
People’s behaviour is determined by what motivates them. The aim of this essay is to discuss the essence of the motivation and psychological strengths, its evolution, a brief overview of the key theories of the employees’ motivation and behaviour analysis. The main task is to understand how motivation affects employee behaviour and to clarify the importance of motivation. In this essay I will discuss and produce definitions and examples to answer the main question of what is the driving force and how do people’s needs influence performance at work?
There are various challenges faced and even more opportunities for organizational behavior to assist workers in improving the workplace as a whole, people skills, productivity, and customer service. Understanding and taking time to learn and educate one’s self is how attitudes develop and affect behavior is a key component to organizational Behavior. The bottom line is that the more tuned into the needs of its employees, the more successful a company is likely to become. A company will absolutely benefit a great deal so long as employees and management alike are able to control and monitor their attitudes for the appropriate