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Key concepts of organizational behavior
Key concepts of organizational behavior
Key concepts of organizational behavior
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Organizational behavior is directed to understanding, interpreting, and enhancing the behaviors and attitudes of the individuals and groups present in organizations. The concepts of organizational behavior can be applied to a multitude of organizational problems that can occur in corporate, educational, institutional, and other team settings.
An instance of an organizational problem that I have experienced is when my company made the transition from a paper filing system to an electronic filing system. There were many difficulties that emerged when the company began to make the transition to this new filing system. There was a lack of distinct leadership, poor training, severe miscommunication, and employee resistance. These problems could have been mitigated or avoided had organizational behavior been taken into account.
One problem that occurred when trying to make the transition from paper to electronic filing was that many employees were resistant to change. Many employees were reluctant to adapt to a new way of doing things because they believed paper filing was easier and that they already had a process of filing that worked for them. The employees were hesitant to try a new way of filing and were unwilling to learn the new filing system due to the fact that they were comfortable
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The managers of different departments within the organization were not communicating with each other and were directing their workers to save files using conflicting methods. The senior managers who decided that paperless filing was something the company should pursue left the department managers to their own devices and did not provide clear direction in order to facilitate the transition. This lack of direction exacerbated the communication problems and led to many employees being confused and uncertain that this new filing system would be
This book carries great discussions and uplifts our perspectives regarding business management in various ways. Frequent and common mistakes that were encountered by the managers was a key element for the ¡§eight mistakes of managing changes.¡§ Many follow others¡¦ common mistakes and fail from changing while reforming their organization. The possibility of failure is that they perceive the methods from those whom were successful, but they never understood the reasons why some people fail to change.
This problem occurs in all types of organizations from executive businesses, as well as law enforcement, correctional agencies and state children and family services. Changes maybe necessary in any organization, and administrators are more than likely to face barriers and challenges. Some resistances will take a number forms “from persistent reduction in output, increase in the number of “quits” and requests for transfer, chronic quarrels, sullen hostility, wildcat or slowdown strikes, and, of course, the expression of a lot of pseudological reasons why the change will not work. Even the more petty forms of this resistance can be troublesome”
Kinicki, A., and Fugate, M. Organizational Behavior: Key Concepts, Skills, & Best Practices (5th Edition). McGraw-Hill. ISBN-10: 0078137209/ISBN-13: 978-0078137204, 79-124, 2011.
miscommunication, which in ways could cause loss of work time, due to doing the wrong job.
Kinicki, A., & Kreitner, R. (2009). Organizational behavior: Key concepts, skills and best practices (customized 4th ed.). New York, NY: McGraw-Hill Irwin.
McShane, S.L. and Von Glinow, M. A. (2009). Organizational Behavior: Emerging knowledge and practice for the real world. McGraw-Hill.
the key impacts on how staff and teams are organized are similar. The most important questioned to address may not be how are staff currently being reorganized in the wake of new technologies, but rather how should staff best be deployed to take full advantages of the potential available. Other than that, to manage electronic records, we need records manager who had skills and information on how to handle the tools to manage those records. Before these recent years, all the records are being managed in form of paper based, so it must be difficult for the records managers who are more familiar with records in paper based to become expert in managing electronic records. They need to be train well on how to manage the electronic records to make them expert on it. It must be take long time to trained the especially if the record managers or staff are older. In addition, consider differences among generations in technology usage during their respective formative, pre-working years, the technological skills and expectation they ultimately bring to the workplace and their influence on work practices and recordkeeping, in particular as their members reach senior professional and managerial positions. Today technological issues offer fewer insurmountable barriers to implementation of sound recordkeeping solutions than do organizational and cultural factors, while technological innovations plays large role in recordkeeping issues and opportunities to deal with them. Because of the lack of skill of the staff, the organization would execute and budgeting staff are accustomed to funding technology projects by trading labor as human for capital as the technology investments, when in fact the necessity to maintain some records in paper form requ...
When organizational change proves necessary, all people at all levels of the organization should address change as a “how,” “what,” and “why” problem in order for the change to be sustained over time.
A company's understanding and use of organizational behavior concepts can make or break it. Just as important, if a company ignores these same concepts, it can easily spell disaster.
Norman Brinker has become known as an entrepreneur, pioneer, visionary and mentor in the restaurant industry. He has been involved in the industry for over 40 years. In the 1950’s Norman Brinker started his career in restaurants as partner in the Jack-in-the-Box restaurant chain. Here Brinker found a new love for the restaurant business.
Change usually comes with resistance in any workplace because change disrupts the employees’ sense of safety and control (Lewis, 2012). Kurt Lewin (1951) created a three step process for assisting employees with organizational Change (Lewis, 2012). The three stages are Unfreeze, Change and Refreeze. These are the steps to a smooth transition for change within organizations. Further, these steps are not possible without good communication from upper Management through line staff. Communication was consistently listed as an issue in surveys conducted by the department.
While technological innovations can provide increased opportunities for organizations and give them a competitive advantage, not all employees respond well to changes in their everyday workflow. When an organization updates its systems, it can face some resistance from employees, especially when the employees do not feel properly trained and lack the confidence in using the new system. Employees may grow frustrated and become less productive and efficient. In some extreme cases, technology can also replace some of their duties and make their positions obsolete, leaving them out of a job. This ties back to the need for job security. Technology has come a long way in the past 50 years and the types of challenges just mentioned are a lot more common in this day and age than they were before. Therefore, managers need to adapt to this changes in the work environment and find a way to satisfy their employees’ needs while increasing work performance and
Organizational behavior is a field of study that investigates the impact that individuals, groups and structures have on behavior within an organization for the purpose of applying such knowledge towards improving an organization’s effectiveness. Organizational behavior is dependent upon many variables. It incorporates many areas of study such as psychology, sociology and anthropology. These disciplines are important in trying to manage new and existing challenges in the workplace. Two examples of current workplace challenges are workplace diversity and the constant struggle to balance work life and home life.
Computers, however, remain fallible breaking down at inconvenient moments, 'losing' important documents, refusing to respond as expected, etc. The combination of increased demand and continued fallibility creates the conditions for stress, a psychological condition with physical symptoms. To try and lower the stress of the staff in the Leisure Centre we will make sure that backup copies are made of documents so that we do not 'loose' vast amounts of work. Nor will we try and push the staff to great levels that they are not able to achieve. Dependency: The increasing sophistication of communications technology has meant that p... ...
organizations tend not to have the right components and working atmosphere in place that allows