Concepts In Organizational Behavior

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Organizational behavior is the study of the many factors that have an impact on how people and groups act, think, feel, and respond to work and organizations and how organizations respond to their environments. (George & Jones, 2005) Organizational behavior is particularly important to managers, who are responsible for supervising the activities of one of more employees. A manager has four principal functions or duties of management. These include; the process of planning, organizing and leading an organizations human, financial, material, and others resources to increase its effectiveness. (George & Jones, 2005) Planning involves establishing the organizations strategy and deciding how to best allocate and use resources to achieve organizational goals. Through organizing, managers establish a structure of relationships that dictates how members of an organization work together to achieve the organization's goals. Leading involves encouragement from managers for workers to do a good job and coordinate individuals and groups so that everyone is working to achieve the organizations goals. (George & Jones, 2005) A manager must use these skills to address numerous areas, including: - The Management of Ability - Organizational Commitment - Job Satisfaction - Organizational Ethics The Management of Ability For managers, the key issue regarding ability is to ensure that employees have the abilities they need to perform their jobs effectively. There are three ways to manage ability in organizations to ensure this happens; selection, placement, and training. (George & Jones, 2005) The fundamental work unit of the FMC Aberdeen organization is the work team. Teams ranging in size from three to sixteen manage virtually ev... ... middle of paper ... ...al nature of a business but so will customers. A high level of ethics in business should always be in place for customers. The customer should be considered a top priority when it comes to ethical business practices. In the long run, a company will reap great profits from a customer base that feels it is being treated fairly and truthfully. (Ethics in the Workplace, 2006) References Clawson, J.G. (2005). FMC Aberdeen (Custom Edition). Boston, MA: Pearson Custom Publishing. George, J.M. & Jones, G. R.(2005). Understanding and managing organizational behavior (4th ed.). Boston, MA: Pearson Custom Publishing. Ethics in the Work Place, retrieved on April 27, 2006, from http://www.business-marketing.com/store/article-businessethics.html A Better Work Place, retrieved on April 27, 2006, from http://www.betterworkplacenow.com/performance/index.html

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