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Effective communication in a work setting
Effective communication in a work setting
Understand why effective communication is important in the work setting
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Managing Employee Retention and Turnover
Employee retention has always been an important focus for human resource managers. Once a company has invested time and money to recruit and train a good employee, it is in their own best interest to retain that employee, to further develop and motivate him so that he continues to provide value to the organization. But, employers must also recognize and tend to what is in the best interest of their employees, if they intend to keep them. When a company overlooks the needs of its employees and focuses only on the needs of the organization, turnover often results. Excessive turnover in an organization is a prime indicator that something is not right in the employee environment. We will look at the differences between retention and turnover, why employees stay, reasons why they leave, and what can be done to save them. We will also examine some external factors that will make employee retention and turnover reduction highest priorities for human resource professionals.
Basically, employee retention is measured by an employee's longevity with a company, and is the desired outcome of a company hiring workers it wants and needs. Many organizations find it more productive and profitable to redirect resources formerly allocated to recruiting, hiring, orienting, and training of new employees and use them instead toward employee retention programs. Such programs identify good performers who are likely to leave the company and work proactively to retain them. Although there is no tried-and-true prescription for retaining good employees, there are five factors that have a proven positive impact on retention and they should be taken into consideration when developing an employee retention program:
· Supervisor/Employee relationship - "Immediate supervisors who are also leaders of people will be the most important people in the workplace of the future..." (Jamrog, 2004) Today's supervisor is expected to be a coach, a trainer, and a mentor. Foremost, he must be able to communicate well up and down the organization. Employees who have honest, open relationships with their supervisors feel a sense of commitment to them.
· Employee engagement - The best employees are motivated by tasks that are intellectually stimulating and provide variety and challenge while contributing value. Studies from the Gallup organizat...
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...and preparation will help employers more readily adapt.
References
AARP. 2002, Staying Ahead of the Curve: The AARP Work and Career Study. Wahington, D.C.: AARPRetention rodeo.
Buhler, Patricia M. The exit interview: a goldmine of information
Source: Supervision v. 63 no4. (Apr. 2002) p. 15-17. Database: WilsonSelectPlus.
Ceridian Employee Services, http://www.ceridian.com/myceridian
Christian & Timbers, www.ctnet.com
Frank, Fredric D. The Race for Talent: Retaining and Engaging Workers in the 21st Century. Source: Human Resource Planning v.27 no3 (2004) p. 12-25. Database: WilsonSelectPlus
Jamrog, Jay. The Perfect Storm: The Future of Retention and Engagement. Source: Human Resource Planning v. 27 no3 (2004) p. 26-33. Database: WilsonSelectPlus.
Society for Human Resource Management (2003). Older Workers Survey.
U.S. Department of Labor, Bureau of Labor Statistics (2003) Customized Data Compilation, November 20.
"Demographics and Destiny: Winning the War for Talent," Watson Wyatt Worldwide, Bethesda, Maryland; 301.581.4600
http://www.hermangroup.com/retentionconnection/
http://www.capitalhgroup.com/weAre/research/KeepingTopTalentSurvey.pdf
...belonging to men” and “performing many things against the Catholic faith.” (Halsall). Joan was burned at the stake on May 30, 1431 after the English court found her guilty of witchcraft and heresy (Schmalz).
Ulrich, D., Younger, J., and Brockbank, W. 2008. “The twenty-first century HR organization.” Human Resource Management, 47, pp.829-850.
The town of Troyes, which was being occupied by the British, was standing in her path. With the help of her visions, Joan predicted that Troyes would surrender in roughly two days time and this would open her path to Reims. Troyes fell within two days and on July 17, 1429, Joan led Charles VII into Reims where he would receive an official coronation. Joan of Arc stood at his side during the ceremony wearing the clothes of a knight. Her parents also attended the program. After his coronation, Charles VII lost interest in Joan’s cause. Charles VII had achieved all that he wanted through the hands of Joan and no longer needed her direct power in the battles. Joan didn't let this stop her; she continued to fight in order to liberate France (DISCovering
Joan lived during a turbulent time in French history. The French and English states had been at war since 1337 over disputed territories in France and who could inherit the French throne. The English claimed that their king could inherit the French throne through shared royal bloodlines and also inherit vast territories in present-day southwestern France. By the time of Joan’s birth, the English had secured almost all of France and were poised to capture the French crown. The French heir to the throne, the Dauphin, was forced into hiding and Paris was under English control. It was under these dire circumstances that Joan emerged.
Joan of Arc was born in a small village that that laid between both occupied French and Burgundians (who were loyal to the English) territories called Domremie in 1412. Her parents were very devoutly religious who were farmers and her father also performed tax collecting and headed the local watch for protection of the village. Joan was very young and started hearing voices calling for her to assist the French army and the Dauphin (the uncrowned king of France), Charles VII. Those voices were said to be of St. Michael, St Catherine, and St. Margaret. In 1428 Joan of Arc traveled to Vaucouleurs and asked for permission to talk with the Dauphin and was turned away. One year later she returned and was finally heard.
He had abandoned his wife for his mistress and ended up having five bastards with her. Joan nonetheless, told him to leave the mistress and then asked for escorts to Chinon; he gave her the escorts but did not listen to her advice and ended up dying two years later. This puts a haze on how people think of Joan of Arc; making her seem more like a prophet, messenger, and/or saint of God. Her mysterious rescues and somehow always seeming to give the right advice is extremely suspicious. These qualities made her seem as if she was truly sent from God himself in the form of a maiden. As for her expertise, she was one of the major roles in relieving Orléans from the cities siege. There was a feast held in her honor and people thought of her as angelic. The citizens of France all looked up to her as she spread hope by being a holy
Without understand the negative impacts of turnover, a company may be placing itself in a position that will ultimately lead to their demise. We are going to solve our problems and set our company on the path to success, a success that is not only reflected in our bottom line but also our employees’ morale.
Her father was the poor farmer Jacques d’Arc, and a devoted Catholic woman named Isabelle. In her later pre-teen years she started to hear voices of angels, saints, and God who all told to Joan to lead France to victory and defeat the British (History.com). However in order for this all to happen, Joan must convince the French king, Charles Vll (7th), to let Joan lead the French army during the Siege of Orléans. King Charles VII agreed to let her lead the French army if she was able to tell him one of his secrets that only God would know
Saint Joan of Arc was born in 1412 in Domrémy, France. She lived during the time of the memorable but violent Hundred Years’ War. As a child, she was raised up well by her parents and learned a lot about the Catholic faith and how to be a good, virtuous person. She was a very pious girl, always going to mass even she was supposed to be out in the fields to work, and very generous, especially directed towards the poor and the lowly. On occasions she would let them sleep in her bed and sacrifice by sleeping instead under the mantelpiece. Overall she was a pretty ordinary, faithful girl until one summer day in 1424, she heard a voice when she was 13 years old. She suspected it was a voice sent by God, so she decided to listen to it. The voice
Employee satisfaction, employee turnover, and workplace environment are inseparably linked. Workplace environments heavily influence employee satisfaction, which directly affects employee turnover rates. When employees feel they are not being supported within their first months of hire, they will inevitably leave the company. Employees want to have the security that if they need assistance, someone will be there to guide them. Therefore, it is imperative for organizations to develop a thorough onboarding program and a long-term retention plan.
Positive motivations on the other hand are factors that motivate people to do something out of reward, congratulations, feelings of acceptance, and adherence to values. During periods of positive motivation at a work environment, people are more likely to work longer, work for less money, work under harder conditions just because they feel appreciated and
Knouse, S. B. (2005). The Future of Human Resource Management: 64 Leaders Explore the Critical HR Issues of Today and Tomorrow. 58(4), 1089-1092.
Employee engagement, a term devised by Gallup research group, is viewed as an important management tool for any company who wants to be an effective and productive organization. Researches have shown that employee can contribute positively to the organization vision and goal when a company engage them effectively. The employee will also feel more passionate about their work and have a sense of belonging.
Joan of Arc, also known as Jeanette d’Arc, was born in Domremy, France in the year 1412. So long ago that the things she succeeded in were incredible. She was a typical rebellious peasant until she ran away to join the army. Disguised as a man, the French Army suspiciously allowed her to command the army. Joan led a series of strategic victories that were used more than centuries later. Once the English got hold of Joan, they burnt her to stake of crimes such as dressing as a non legal man. Then, she was only 19 years old. Nearly 500 years later, Joan was then canonized as a saint.
673), retention management must be based on three types of turnover, voluntary, discharged, and downsizing. Not all businesses are freighted by turnovers, for some it is the way of life and cost is built into the budget. However, for others any type of high turnover can be detrimental for company profit, employee wage and benefits offered. First, let’s take a look at voluntary and involuntary turnover that affects retention. Voluntary turnovers are caused by many different reasons. Turnover may result from topics such as job dissatisfaction, job mismatching, knowing that job opportunities are plentiful. Two reasons that I will discuss more are micromanagement and employee loyalty. Like stated before in the introduction, when employees are dissatisfied, possibly due to being placed in an area that doesn’t fit with their skill set, one is more likely to seek new employment. Another part of turnover is discharging and downsizing. Discharge is just that, members being discharged due to discipline and job performance. While downsizing turnover is a result of business being overstaffed (Heneman III, Judge, Kammeyer-Mueller, 2015, pg. 675). There are also other reasons for voluntarily employee turnover, such as generation differences when it relates to employment. The current generations are more likely to see a job as one piece in their life puzzle rather than as the first, indispensable anchor piece without