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Is tescos recruitment and selection process effective
Is tescos recruitment and selection process effective
Is tescos recruitment and selection process effective
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Tesco believes in diversity. Tesco shows this by employing people irrespective of age, sex, disability, sexual orientation, race, colour, religion or ethnic origin and by offering flexible working condition (Everyone is Welcome, 2009).
Tesco’s employees profile as of 2014: Figure 2 Tesco's employees profile (Average Salary for Tesco Plc Employees, 2014)
Tesco hires employees via internal and external recruitment. Tesco will first look at its Internal Talent Plan to fill a vacancy. For external recruitment, Tesco advertises vacancies online. Such vacancies are:
Customer Assistants (in stores and distribution centres)
Tesco advises future employee to visit the store or centre in person and talk with the people there. Application can also be submitted online. If
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Tesco will then invite successful candidates to do an interview of to attend an assessment centre (Tesco Careers, 2009).
Pharmacists
Application submitted online will be screened by the pharmacy recruitment team and, if successful, will be forwarded to the relevant Regional Pharmacy Manager. The Regional Pharmacy Manager will conduct an informal telephone interview followed by a detailed structured interview in person (Our Recruitment Process, 2009).
For its employees, Tesco offers four development programmes (Training and Development, 2009):
Apprenticeship
The apprenticeship at Tesco starts every September in selected stores and lasts for 12 months. It is made up of three parts : key skills, national vocational qualification and technical certificate.
Options Development Programme
Options is a training and development programme for people with the potential to do a bigger or different job. It is a flexible programme adapted to employee’s personal needs and aims to develop a combination of leadership, general and operating skills.
TWIST (Tesco Week In Store
Online Stores Tesco wants go into other markets because they would be bringing in more customers, which are going to increase profit. They also have another aim which is to expand internationally because they already operate within the Europe. They have to set themselves new aims and objectives that are harder to achieve as it’s the expanding further.
Tesco PLC's Expansion in North Bracknell Introduction: Tesco PLC is an international supermarket not only selling high quality goods but has now also become one of the biggest job markets. As well as this Tesco has been running sub-projects to increase the level of customer care. [IMAGE] Tesco's main aims are shown by the steering wheel provided by their website (www.tesco.com). Tesco want to have good quality for value to earn their customers loyalty while still making a profit. I will be investigating the Tesco Superstore, petrol station, pharmacy and coffee shop in North Bracknell (Warfield).
There are also services that Tesco sells for example, Telecoms, such as internet- broadband, internet- dial-up, home phone, mobiles on contract, mobiles on pay as you go, travel services, cars insurance, life insurance, home insurance, credit cards, loan, mortgages etc, which are all competitively priced.
Diversity in the retail marketplace is something that is significant to the company’s success. Retailers are comprised of people selling things to people. Thus, the people that do the selling must be a good representation of the people that are doing the buying. Companies that are well diversified in their hiring practices, as well as organizational goals, are well recognized by the public. Likewise, companies that are unjust in the functioning of their company will be viewed in a negative light, which could lead to decreased sales and company accountability. Taking this into consideration, observing the diversity profiles for two major retail companies can lead to a firm understanding behind their success and company values.
Tesco is trying to gain as high profits as they can because company investors or shareholders might thing about investing more money in to the business because of its success and development. Tesco wants to make its investors satisfied because it may affect business future.
Response: The process consists of screening and interviewing potential candidates through online posting boards and third party listing sites. Once a candidate pool is acquired the top qualified individuals are passed onto the Directors of the respected department. Once the candidates resumes are reviewed they are called in for a first round interview. Members present at the interview at the department heads and the CEO/Executive Director of the organization. A second and third round interview is conducted to narrow down the candidates based on strategic questions.
Tesco’s management recognizes this and applies it in accordance with the situation at hand. The concern’s leadership takes the authoritarian stance when it comes to emergencies in order to elicit immediate responses to resolve problems before they escalate (Business case studies, 2016a). The experience of the said employee(s) is also an important consideration. When it comes to delegating a decision-making responsibility, managers refrain from allocating this responsibility to new workers (Business case studies, 2016a). This is because they may not have the requisite experience to make important decisions for the
As a FTSE 100 retail company employing 40,000 people across the UK and Eire it is essential that we employ the best staff possible. The retail market place is increasingly becoming more competitive both on the high street and online. A great Customer experience when shopping at Next PLC has never been so important. The people we employ are a major factor in delivering the service we need to so that we can continue to grow.
This is the second part of the strategic assignment. In this report the competecies, culture and resource analysis of Tesco is presented. Furthermore in this report SWOT analysis of Tesco is presented and then two strategic options are suggested to Tesco. The strategic options suggested are then evaluated through the SAF model.
Tesco is the largest retailer in UK. It is a public limited company which sells multinational grocery, health and beauty product, household items and toys etc. Since Jack Cohen founded Tesco in London’s East End at 1919 and now it has sprouted branches in 12 countries with over 7,800 stores include franchises. Tesco hire over 530,000 employees and they serve over tens of millions customers per week. Tesco
They are highly skilled in areas of design, technology, training, and research and development. In addition, Tesco has a superior presence in the area of manufacturing.
Tesco has net profits (before tax) of around £3 billion. Tesco 's primary aim is 'to serve the customer '. Keeping existing customers happy is important, as they are more likely to return. This is more cost effective for the business than acquiring new ones. In the UK Tesco now has over 2,200 stores ranging from the large Extra hypermarket style stores to small Tesco Express high street outlets. Tesco 's original product range of grocery and general merchandise has diversified to include banking, insurance services, electrical goods as well as telephone equipment and airtime. This move towards 'one stop shopping ' means customers can meet all their purchasing needs from one place. Tesco has also expanded its customer base through its Tesco.com website which attracts one million regular users. As the company has grown, so has its workforce. From one man and a stall, Tesco now has approximately 280,000 employees in the UK and over 460,000 worldwide. To serve its widening markets it needs flexible and welltrained staff that can recognise the needs of the
With Nordstrom, everything starts with the hiring process. Their hiring strategy is to recruit sales employees who are motivated, but also nice (Spector
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Another good way of looking for a job, is to actually walk into the store/place that may be a good place to work. Up at the customer service they have job applications. Ask one of ...