Tesco PLC's Expansion in North Bracknell

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Recommended: Tesco and customer service

Tesco PLC's Expansion in North Bracknell

Introduction:

Tesco PLC is an international supermarket not only selling high

quality goods but has now also become one of the biggest job markets.

As well as this Tesco has been running sub-projects to increase the

level of customer care.

[IMAGE]

Tesco's main aims are shown by the steering wheel provided by their

website (www.tesco.com). Tesco want to have good quality for value to

earn their customers loyalty while still making a profit.

I will be investigating the Tesco Superstore, petrol station, pharmacy

and coffee shop in North Bracknell (Warfield).

Store information provided by Tesco:

Text Box: Tesco Superstore, our most frequent layout, with groceries

and non-food

[IMAGE] - Coffee Shop/Cafe

[IMAGE] - Pharmacy

[IMAGE] - Deli Counter

[IMAGE] - Fish Counter

[IMAGE] - Petrol Station

[IMAGE] - Pay at pump

Task 1

This organisation chart for Tesco Plc shows that even though the Chief

Executive is in charge of Tesco Plc most decisions are still made by

the Board of Directors:

* [IMAGE]Tim Mason - Marketing & E-commerence Director

* Davis Potts - Retail Director

* Andrew Higginson - Finance Director

* John Gildersleeve - Commercial and Trading Director

* Terry Leahy - Chief Executive

* David Reid CA - Deputy Chairman

* Rowley Ager - Company Secretary

* Philip Clarke - IT & logistics Director

Each individual store is divided

Text Box: into this organisation chart.

[IMAGE]

The store manager has span of control over all the deputies who have

span of control of their section. When some thing needs to be done the

store manager would ask his deputise who would divide the work between

other workers following the chain of command.

Task 2

Aims are what businesses set out to do. Aims are set to be achieved

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