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Factors affecting communication in nursing
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I am a Registered Nurse for almost eight years now in a state-run, long-term care Psychiatric facility in Austin. The clients that I serve have intellectual and physical disabilities and psychiatric problems. Communication is very important not only in the field of nursing, but particularly in Psychiatric nursing. The population that I serve comprises mostly of people who could hardly take care of themselves, express what they want or need, and understand the current situation that they are in, so communication is quite challenging. In this job, I have learned to read and understand things what typically “normal” people do not understand. There are many ways and tools that our nurses use to communicate with our clients such as oral, written, sign language, communication boards and machines, gestures, and other specialized communication objects. …show more content…
Part of my job is not only to communicate or deal with my patients, doctors, other nursing staff, direct care staff, family and guardians, but also with different care teams such as habilitation therapists (OT, PT), pharmacists, dietary department, psychologists, psychiatrists, facility administrators and external care teams as well. Both oral and written form of communication are equally used at my workplace. There’s always a constant communication between healthcare teams and our clients. Our facility upgraded to electronic charting just for over a year now. It made a big difference not only on the effectiveness of communication between care teams, but also it made a huge difference in the speed, accuracy and ease of communication. The most common documents that I compose are emails and reports. Reports are very important in my job since it helps communicate the current status, problems and solution regarding patient
As stated in a Communication in Nursing Practice article: “Barriers to effective listening include making assumptions before one hears the communication; non-interest in the topic or issue, history of problems with the sender; and feeling as if the sender is dictating to the receiver.”
Communication encompasses a wide range of processes such as the exchange of information, listening, posing of questions (Fleischer et al., 2009) or use of body language. In a healthcare environment where there are constant interactions among nurses, doctors, patients and other health professionals, professional and effective communication is important in ensuring high quality healthcare standards and meeting the individual needs of patients.
Even though the majority of hospitals and health care facilities are computerized, the charge nurse has to communicate with a multitude of health care professionals during every shift. Society’s strong reliance on technology emphasizes the importance of electronic writing and communication for all nurses. Throughout the shift, the charge nurse will have to send urgent text messages and emails to their supervisor or coworkers to ensure everything is running smoothly on the floor. Even though email and text might be thought of as informal communication, writing skills must be professional when speaking with superiors and coworkers to maintain an appropriate appearance (Knab,
In the same way Burnard and Gill (2014), suggest that effective communication is significant in the delivery of quality nursing care. Another reason why interprofessional communication is important is that, people with a learning disability have complex health need which requires collaborative working between professionals and collaborative working cannot function well without interprofessional communication (Lacey & Oyvry,
Firstly, communication is the most essential component in nursing profession. In every workplace, communication contains writing, speaking, listening and identifying others ways to interact. According to Dwyer 2012, communication is the process of sending and receiving information between two or more people. In nursing profession, communication plays a crucial role in patient’s health and workplace to run smoothly and effectively. In this field nurses have to interact with patients, families, doctors and health professionals to provide information and quality care. In nursing profession nurses have to deal with different types of patient. For instance; deaf, disable, you...
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
Nursing documentation is an important factor of healthcare delivery today. The use of information and communication technology offers opportunities for improving patient care delivery while reducing nurses’ documentation load and increasing the time available for caring for various patient populations (Munyisia, Yu, & Hailey, 2012).
The nurse- patient relationship is an important key for nurses, because it can help to provide competent care and quality for the patient. Communication is the best way to approach a patient, obtain health history and understand their behaviors. Often effective communication with the patient can be hard for nurses because of a lack of time due to work overload or lack of professionalism in these areas, and lack of knowledge for nursing students. Nurses must learn the different types of communication that can help them to gain more skills to communicate more effectively. Patients with different types of mental health problem sometimes are able to interact in a conversational setting, and nurses can support these interaction efforts using different strategies. For example, nurses should have important conversations in a quiet environment, these approach should be undertaken to ensure maximal resident engagement in the planning and delivery of nursing
Communication is a major aspect of the nursing field. The nursing student should plan to use effective communication everyday whether they are in class or in the clinical setting. Nonverbal communication is the use of body language, touch and physical appearance, while verbal is the spoken words that have a private meaning (Boykins & Carter, 2012). Communication is used daily in the healthcare setting. For example, communication is used to update fellow nursing staff or doctors about a patient’s condition. If effective communication is not present while providing care, the nurse-client bond will never form. The nursing student should use therapeutic communication to build a relationship with their client. In doing this, the nursing student is showing their concern and care for the client so that they are able to fully trust them and their
Communication plays a major role in preventing and resolving behavior problems and enhancing your patient’s quality of life by allowing them to feel, even when they no longer know or recognize those around them that they are in the midst of people who care about them and are concerned about their physical and emotional well being.
According to Boykin “Caring is the foundation of nursing” (Boykin et al, 2011), and it is the nurses’ responsibility to understand what it means to be caring toward patients, which can be achieved through having professional communication skills. Not only does not being able to communicate affect the patient, but also it affects how the nurse is able to do his or her job to the best they can. Smith and Pressman say that the Institute of Medicine has released reports, which stress, “good communication is critical to ensuring safe and reliable nursing” (Smith & Pressman, 2010). Bad communication skills have the potential to be more dangerous to the patient and can in tern make a life-threateni...
Nurses today need to have excellent communication skills. Receiving information from patients is the most important aspect of nursing. If nurses are unable to communicate with their patient then they would not be able to have a relationship with them. Communication is where two or more people interact with each other, by using sounds and words, this is verbal communication. Some individuals have different behaviors where they try to express themselves to others without using spoken words, this is non verbal communication. Once nurses have the proper communication tools, techniques and evidence based practice, when communicating with their patient, they would get the necessary information needed from the patient to properly diagnosis them.
Long-term care facilities have been forgotten by the Federal government for a while now. Even though the government has enforced Medicare, certain restrictions are placed on Medicare that do not allow most people to use these types of resources to pay for their housing in a long-term care facility. Because Medicare is offered to people 65 years and older, long-term care services should be covered by Medicare for the health protection of persons age 65 and older. Since Medicaid covers long-term care services for very low-income persons, Medicare should also provide coverage for long-term care facilities for the older persons of age 65 and older. While not suggesting that the Federal government should just loan millions of dollars for long-term care facilities, alternative ways need to be created, in order for the elderly to afford their living while they age, such as allowing Medicare to work for all elderly and older people age 65 and older.
Despite the frequency of verbal interactions, miscommunication of patient information occurs that can lead to patient safety issues. . . . ‘Effective communication occurs when the expertise, skills, and unique perspectives of both nurses and physicians are integrated, resulting in an improvement in the quality of patient care’ (Lindeke & Sieckert, 200...