Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Consumer buying decision processes
Four types of consumer offerings
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Consumer buying decision processes
Consumer offerings vary in customer interaction functions to fulfill a different need or want of their target market. The way the consumer interacts with the offering is mostly based on what category of offering it falls under, because the process of a consumer buying a product out of convenience is highly different than one who buys an unsought product (after being convinced of its value, generally). The marketing required to sell these vastly different types of consumer offerings are also hugely varied in approach and expectation. The four accepted types of consumer offerings are convenience, unsought, specialty, and shopping.
Convenience offerings are exactly what they sound like—offerings that don 't require much shopping effort due to how interchangeable most of the brands are and how common it is for people to buy them to fulfill basic daily needs and routines. Convenience offerings make the lives of those who buy them better in some way, whether by granting them the sense of instant gratification of an impulse (if it was an impulse buy) or another, lighter
…show more content…
These products and services can be quirky high-tech gadgets that can 't be easily found in any store, like spy pens and everything in Brookstone or Sharper Image, or rare brand-name clothing that can only be found in select, potentially high-end outlets. Because of how rare it is, specialty offerings can be very expensive depending on customer demand. They are generally highly sought after unlike unsought goods, and not a commonly-bought product or service, and differs greatly depending on brand so none of the products are truly interchangeable unlike convenience offerings. My most recent specialty purchase would be the Fluval U3 filter series replacements and canister filter for my pet turtles, because I would not buy any other brand without the quality of Fluval’s
Consumer behavior is the ways that consumers exhibit in searching for, purchasing, using, evaluating, and disposing of, products and services. The study of consumer behavior as a separate marketing discipline all started when marketers realized that consumers did not always react as marketing theory suggested they would (Ekström, 2003). Many consumers rebel at using the identical products that everyone else used, instead they prefer differentiated products that they feel reflect their own special needs, personality and lifestyles.
Not all people have the same tastes in things, so having products for everyone makes for extremely pleased customers which brings in more money and more shoppers. The shopping world would not be half as successful as it is today if there was only one kind or flavor of every product on the market. Customers get bored easily so they must be entertained with new things and more variety of their favorite product. If Nike only sold one model of shoe, or if Bryer’s only sold plain vanilla ice cream, shoppers would eventually become sick of the product and then business would be lost rapidly. Thankfully in today’s society new varieties of products are coming out all the time so nobody has to be worries about not meeting their wants or
Consumers become more interested in what brand they buy, and that what they want does not reflect their needs. While there are different products having the same features, people are still giving attention to the brands’ name. When people go shopping at the mall, they do care how the stores present their commodities, which brands use to target their consumers, especially women, and teenagers because they spend more time at the mall, so they are more likely to spend money on useless features’ commodities. Shopping at home, the salesperson explains the features of the product so that another will offer to buy it. Also, at home is the easiest way to buy useless
Marketing is a process of determining a consumer’s needs, devising a product or service to satisfy those needs, and trying to focus customers on the goods and services you are offering. Marketing is extremely important, and a fundamental building block for business growth. A marketing team is given the task of creating customer awareness through a variety of different marketing techniques. If a business does not pay close attention to their consumer demographic and needs, they will eventually fail over time. Two important aspects of marketing include acquiring new customers, and the preservation and growth of relationships with current customers. Marketing has always been viewed as a creative outlet, which encompassed advertising, distribution, and the selling of goods and services. Marketing staff will also try to anticipate what customers will want in the future, often being accomplished with market research. In summation, a good marketing plan should be able to create a favorable proposition or series of benefits that a customer can value through goods or services. The marketing mix is normally described as the strategic positioning of a product or service in the marketplace, using the specification of the four Ps. During the early 1960’s, Professor E. Jerome McCarthy of Harvard Business School stated that a marketing mix contains four elements. The four key points are product, pricing, promotion, and placement. It is recognized that all these aspects must be present to ensure a successful business model within a given industry. We will now take a thorough look at the four marketing mix points.
Cal Poly Pomona is a college that many people want to go to, not just because it has a beautiful campus but because there is a high acceptance rate of 39.3%. Cal Poly Pomona’s mascot is a horse and their college is surrounded by greenery where the college is geographically located. I also know that Cal Poly Pomona is a really big college that provides a major in engineering. I also like this college because it is close to home and I won’t have to pay rent at the college or close to the college. Another thing that really interests me is how beautiful and big the campus is. They also have a really good business program, which I want to major in. Due to the beautiful and big campus, the acceptance
3. Write an essay explaining the notion of “consumer sovereignty” and explain where, in our current US healthcare system, you might find consumer sovereignty. (3 points)
After World War II subsided, American soldiers returned to a country different from the one they left years earlier. Wartime production drove America’s economy out of depression and Americans saw an unprecedented increase in spending power. This postwar society founded itself upon consumerism and conformity, transforming the middle and upper-middle class into a leisure class, the working class into the middle class, and classifying individuals by the items they own. “A Consumer’s Republic: The Politics of Mass Consumption in Postwar America,” by Lizabeth Cohen details this new society and the New Yorker advertisements and short stories reflect upon the consumerism. The advertisements convey the life of luxury, leisure, and happiness that
This report aims to provide a mix review of theories and personal case study. I will apply two consumer behaviour theories in relation to my own purchase decisions.
Certain people are more interested in a particular product than others are. Even the interested people will buy a certain product in different quantities. The interest of some consumers may vary with price while others may not. Therefore, it is important for the marketer to single out these classes of different types of consumers; this is the market segmentation process. Marketers need to identify the groups of consumers with similar needs so that they can tailor their marketing strategies towards them. This helps to save on the limited marketing budget (Steenkamp & Ter Hofstede, 2002). In addition, by tailoring the marketing strategies to a particular group, the marketer is likely to get more satisfied customers. This will help the organization gain a great advantage over its competitors (Allenby, Fennell, Bemmaor, Bhargava, Christen, Dawley, & Yang,
Conclusion Companies are better able to market their products to consumers if they have a good Understanding of the consumers and the basic purchase decision process. By understanding the consumer and the type of purchasing behavior associated with different products, marketers are more likely to create a marketing campaign that positively impacts the consumer’s purchasing decision.
Even with commodities, there are quite a few parameters which brands can use to position themselves to capture a place in the consumer’s memory and consequently in their shopping basket. A few of the more widely accepted of them are: Consistency of Product Quality, Customization of the product to the extent possible, Providing a wider range of products, Identifying the most profit generating segments of the market and modifying or adding an offering to cater to their specific needs, Unique packaging, Emotional Branding and even basing branding on building a unique image to the extent of professing to have a brand personality. In fact focusing on getting consumers to build an emotional identification with the brand and its personality has a far longer lasting effect and builds far greater loyalty than focusing on just functional and utility attributes which a competitor would also able to easily match if not surpass.
To achieve and maintain success in such a complex system as market it is essential to every marketing person to understand clearly consumer behavior. Understanding consumer behavior is not that easy as it may seem from the first glance. The reason is that there are plenty of various factors that may influence it in one certain way or the other. When considering each of the factors it is also important not to forget that they ought to be analyzed as different parts of one whole picture, that is, in correlation with each other.
The other day I walked into the supermarket to buy a box of Kleenex. I was faced with a variety of colors, textures, box designs, and even the option of aloe. All these features designed for a product to blow my nose into! Selection wasn't limited to the Kleenex section, either…I found abundance in every aisle. We seem to always want more - more choices, more variety, more time. In fact, even the word "supermarket" implies a desire for more than just a simple market.
products they want. The goal is to not only provide consumers with what they know they
“Our greatest fear is not in never falling, but in getting up every time we do.” – Confucius