Ketchup Conundrum Malcolm Gladwell Analysis

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Today’s society is full of products that have numerous varieties. But, little do customers know about the time before when there was one type of each product. In Malcolm Gladwell’s “Ketchup Conundrum” article, he offers many different situations providing an explanation on how some products came to be, and how some name brands made their way into the business world. Consumers are lucky today that there is almost any variety of product to fit their wants or needs. The good and bad thing about the people that occupy the planet, is that all of them are different. This brought up some issues in the business world, because not every customer would be satisfied with the one type of product they sold. For this reason, business owners began experimenting and trying to gain different types of their product to please all of their customers. One of the first example of this experimenting is with Grey Poupon. They wanted to find a better mustard for customers rather than the basic French’s mustard. A new recipe was made, advertising was stepped up, and many more steps were taken to get the product out on the market. Naturally, doors were …show more content…

Not all people have the same tastes in things, so having products for everyone makes for extremely pleased customers which brings in more money and more shoppers. The shopping world would not be half as successful as it is today if there was only one kind or flavor of every product on the market. Customers get bored easily so they must be entertained with new things and more variety of their favorite product. If Nike only sold one model of shoe, or if Bryer’s only sold plain vanilla ice cream, shoppers would eventually become sick of the product and then business would be lost rapidly. Thankfully in today’s society new varieties of products are coming out all the time so nobody has to be worries about not meeting their wants or

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