Chick-Fil-A is a well-known fast food restaurant that serves chicken. It started out as a small business in a mall in Atlanta. It was founded on family ideals. Try to remember your last visit at a Chick Fil A, were the workers moody like most fast food chains or did they have a big smile and greet you warmly. You seldom ever hear anyone saying they have had a bad experience whenever it comes to Chick-Fil-A. The main reasons that people go to Chick Fil A is for the food, the atmosphere, and the employees.
The food at Chick-Fil-A is delicious. Everything that they serve is made fresh every single day. It is also one of the healthiest choices for a fast food restaurants. They cook their food with refined peanut oil, which is 100 percent trans-fat free. Their original chicken sandwich is a game changer, nothing beats its crispiness. Let’s not forget their unique product, their waffle cut fries, they are not only rare but also healthy. Chick Fil A only adds a dash of salt which enhances the potatoes natural flavor without washing it out. Looking for a healthier
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alternative, they have salads too. Unlike other places, their salads are fresh, crisp and tasty. They have diverse options for their chicken sandwiches, salads, and sauces. Tired of water and fountain drinks, don’t worry Chick Fil A has you covered with their freshly squeezed lemonade. Running late for work, don’t have time for breakfast? Don’t worry Chick-Fil-A understands the importance of breakfast. They provide a wide range of options for those who want a fast, delicious, and healthy breakfast. It’s sad to think about but most fast food chains usually only care about your money. Chick Fil A, on the other hand, sees you as a person. It relates to people of all demographics and backgrounds. Anyone from a toddler, a hungry day worker on a lunch break to a mom who is looking for a fast and healthy option can get a meal there. There is a tremendously hospitable and family oriented atmosphere about it. In the store, there is always Christian music, without words, which can be very welcoming. It is not too quiet but it’s also not too loud for background noise during breakfast, lunch or dinner. If you need to use the bathroom, there’s no need to wait until you get home. Unlike some places, their restrooms are kept hygienic and spotless always. In the fast food business As if Chick-Fil-A didn’t already sound like a wonderful place to take your family!
Their community involvement is incredibly admirable from helping the homeless to disadvantaged youth. They also donate surplus food to local shelters and soup kitchens. During natural disasters, they feed victims and first responders. One of the ways that Chick-Fil-A has been able to make their company a success is through their unique approach to customer service. They can provide excellent customer service by turning individuals into team players. These teams building learning experiences lead to excellence in customer service. Also, the workers love helping others and take pleasure in being there, instead of looking at it as a temporary job they have no passion in. Whenever you walk into a Chick-Fil-A a welcoming greeting is usually heard. They are fast to meet your needs and are always respectful no matter what the
situation. Chick-Fil-A has come a long way since it first opened. Many things have changed or been updated but it doesn’t feel any different. It’s not the building, the wrappers, cups or decoration that make Chick Fil-A the success it is. It is the personal touch each costumer feels with each meal. It is knowing that with each purchase you know you’re benefiting someone or something, whether you know about it or not. It is the healthy choice your making. They do not just make consumers happy with their food, they go above and beyond. When people know you care about them, they are more motivated and respond better to any given situation. Chick-Fil-A take its time getting to know each one of their employees, so they will feel appreciated and work harder. Chick-Fil-A also helps their employees attain their dreams of gaining a higher education by providing scholarship opportunities. In conclusion, for a fast food chain Chick-fil-A tops as one of the best for quality, selections and service. Always fresh. Service with a smile. Clean, comfortable dining area. Fast drive through service. Chick-fil-A is one of people’s favorite fast food restaurant no matter where they travel. The food is always the same. The service is always the same and the restaurants are identical. Great food! Great service! Clean and pleasant stores. But, it's true what they say, "There's no place like home."
Chick-fil-A recognizes that their brand promise starts the minute the customer enters the premises. When a store opens for the first time, the franchised operator doesn’t just see an opportunity to sell his food product, but rather a “chance to interact, build community, and engage with customers and the community at large. We do this in a variety of ways. First and foremost, we strive to provide 2nd Mile Service to each customer. As we work to continuously improve, we want customers to experience something unique. We want to build community and create relationships between our customers and our food, people and restaurants” [3].
Chick-fil-A’s system is closely aligned with the TQM system because their primary concerns are quality in products and services, customer satisfaction and overall dining experience, and employee loyalty. Top -management focuses on the long-term rather than the short term results, which is one of the reasons they promote Chick-fil-A by giving away free meals. Dan Cathy the president of Chick-fil-A, Inc. said, “While others might think giving away so much is a shortsighted waste of money, we understand the return that will come from that investment” (Cathy, 2009). Customers will come for the free products and enjoy the experience so much; they will return and tell their friends and family. Chick-fil-A puts quality first in every aspect of the company. For example, Floor maintenance is very important at Chick-fil-A. It is the third largest
To begin, it was very busy, there were traffic cones and employees directing traffic to get inside. The setting of Chick-fil-a was very welcoming, the employees were eager and ready to serve the customers. It was very busy during the lunch rush, but it was super clean, efficient and the cashiers were helpful and friendly. All of the employees were eager to help and their smiling faces showed it. Chick-fil-a is known for it’s second mile service and everyone seemed to genuinely want to be there. They employees didn’t seem to get annoyed with the people taking their time ordering or being a difficult customer. A few of the customers seemed to be taking a little longer than normal to find what they wanted to eat.
The quality of the nuggets at chick-fil-a is better than these other restaurants. Personally even when it comes down to the service received , chick-fil-a always supersedes the others. According to Odyssey , Chick-fil-A employees are some of the nicest people who will ever serve you. They always greet you and make sure you're taken care of. They're always willing to take your trash, refill your drinks, and have a conversation with you. They are quick with giving you your food and always make sure you have everything you need to thoroughly enjoy your meal. They stand out compared to other fast food employees and seem to be having the time of their lives while working (2017). Chick-fil-a has the best nuggets to me because of their dipping sauces as well. Even though chick-fil-a has a blast of flavor , dipping sauces just tops it off. (Business Insider ,
Chick-fil-A as a company cares deeply about their customers experience with the company. Chick-fil-A also wants to hear what its customers have to say through an open door policy. Chick-fil-A achieves this goal by allowing customers to freely right their reviews and thoughts on Chick-fil-A’s website. Overall, this program has been very successful and beneficial for both the customer and Chick-fil-A. Chick-fil-A has received a lot of positive feedback and has been able to improve their company because of the
Chipotle is my favorite place to eat. As I am sure it is for other people. Chipotle is a fast food Mexican grill. They are most known for how big they make your burritos. Now it is fast food but it isn’t actually fast, they’re like a restaurant but without the wait. They serve all naturally raised meat and organic beans. So there food is pretty healthy and worth eating. The employees are always nice and it just a great place to eat over all. Chipotle is a great choice for a quick fast food stop because it gives great service, atmosphere, food and value. My experience there is always a good one.
Each organization big or small has its own values, ways of doing things and assumption that it operates in. The principles and ethics that exist in each of these companies are the baseline through which the company operates its affairs. This is what can be called as that organization’s culture. The culture in existence has an impact on the productivity, effectiveness and efficiency (Keyton, 2011). The basis of setting the most appropriate culture of a company is not only to move or increase the profitability but also to make the stakeholders happy and satisfied. One aspect of that is the employee or the human resource the firm who put their expertise in the firm and add a bit of creativity and innovativeness to move the products. Chick-Fil-A operates in a competitive industry thus it requires all the stakeholders.
Did you know Panera Bread is one of the fastest growing franchises in America (Panera Bread Franchise)? The restaurant must have great qualities for people of all kinds to love it as much as they do. Visiting Panera Bread I had an awesome experience mainly because of its physical environment. Panera Bread has a great environment which is ideal for encouraging consistent business.
...ring process which has strict standards and allows owner/operators to hire only the best candidates. Due to this fact, Chick-fil-A employees are the most respected and well trained in the industry and are a model for what other companies should strive to attain. All of these factors have lead to a very loyal customer base for Chick-fil-A. Most of Chick-fil-A’s customers have nothing but positive things to say about the company and local units. Many of Chick-fil-A’s customers want to share the great experience and regularly invite friends and family to visit a Chick-fil-A location. Chick-fil-A has created a brand and corporate image that customers have responded well to. Chick-fil-A’s smart business decisions combined with a growing and loyal customer base suggest the company has positioned itself well in the market and can expect to see continued growth in the future.
If given an opportunity to be an operator of a Chick-fil-a I would work hard to make my restaurant the first choice customers would choose for great tasting food, and the best customer service they have ever received. I have been to and observed many different Chick-fil-a’s and how they meet the challenges they face when serving a lot of customers and I want to be a part of that. I want to participate in the continuing success of Chick-fil-a.
With a unique appeal, a healthy and delicious product, and a powerful social message that made our target customers feel great about eating Chipotle over more traditional fast food, we have pioneered the fast-casual restaurant model our customers admire. Furthermore, our food sourcing is a rewardable effort and it is what we and our customers respect.
Eating has been one a great joy to me my entire life. It is a huge portion of everyone’s day, and for most, happens at least three times a day. If we eat three meals a day every day for a year that is one thousand and ninety five meals! With all these meals we need a nice place to sit down and enjoy it. Whenever I get hungry, I always find myself at Chick-fil-a; well, at least five times a week. The familiar sights, comforting scents, and soothing sounds of Chick-fil-A that make it the birthplace of happiness.
Eating at a restaurant that smells or looks filthy can be disturbing. Many other fast food chains don’t prioritize cleanliness, but Chick-fil-A goes above and beyond requirements in regards to a sanitary eating environment. Experiencing good food in a clean atmosphere is essential to the customer’s experience at a restaurant. If you want to enjoy your food in a clean eating area, then Chick-fil-A restaurants are sure to provide that. Another way Chick-fil-A brings the ultimate customer experience is having employees greet customers with smiles as if they appreciate their presence and choice of
Leadership is not a position but an action that is undertaken by an individual. Leadership is not just about giving orders, yet it is the action of serving others. According to Robert Townsend, “A leader is not an administrator who loves to run others, but someone who carries water for his people so that they can get on with their jobs” (2013). A good leader will support his or hers employees because a leader is not judged on their own actions, but they are judge on the success of those that they support. In the modern era, we look at business leaders in the same way that historians view military commanders or kings of the past.
Chick Fil A is an American fast food chain which specializes in chicken sandwiches. It was founded by late Truett Cathy in May 1946 and is headquartered in College Park, Georgia. It operates more than 2,200 restaurants, primarily in the United States, where one of the locations is in 3704 Call Field Rd, Wichita Falls and another operating inside Midwestern State University. An innovator from the start, Chick-fil-A was the first restaurant to pair shopping and eating by opening its first restaurant in an Atlanta-area mall.