Chick Fil A Theory

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WHAT IS CHICK FIL A? Chick Fil A is an American fast food chain which specializes in chicken sandwiches. It was founded by late Truett Cathy in May 1946 and is headquartered in College Park, Georgia. It operates more than 2,200 restaurants, primarily in the United States, where one of the locations is in 3704 Call Field Rd, Wichita Falls and another operating inside Midwestern State University. An innovator from the start, Chick-fil-A was the first restaurant to pair shopping and eating by opening its first restaurant in an Atlanta-area mall. CORPORATE CULTURE Truett Cathy was a devout Southern Baptist; his religious beliefs had a major impact on the company. Chick Fil A’s corporate purpose is “To glorify God by being a Faithful Steward of …show more content…

Positive motivation allows employees to be happy while working and also be the most effective worker possible. Hourly employees also have the ability to receive a $1,000 scholarship towards further education. This incentive for lower level workers makes everyone feel valued. Fairness is a part of Chick-Fil-A’s organization and brand. The equity theory shows that people are motivated by fairness. This scholarship equals out the playing field and motivates all workers, regardless of their social status and income. Operators will learn important skills, to improve their abilities while enjoying the get a way. The feeling around the organization is that everyone within the organization is family. This family feel makes all employees motivated towards one common purpose; making Chick-Fil-A the best it can be. ORGANIZATIONAL CHART OF CHICK FIL A Chick-fil-A’s organizational structure can be described as a type of department, or functional, organizational structure, where the Founder/Chairman/ Chief Executive Officer (CEO) is at the top of the organization, followed by a President/Chief Operating Officer (COO) and several Vice Presidents (VP) of functional areas, such as the “Dwarf House,” finance, marketing, design and construction, and operations. In the Midwestern University location of Chick Fil A, the organizational chart looks like

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