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Why is communication considered to be important in nursing
Why is communication considered to be important in nursing
Personal experience about communication skills
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Regardless of what type of profession is involved, communication is key for a successful work field. Communication is the art of preparing people to receive information before you give it. Amongst colleagues, the ability to communicate is a critical skill that will impact the care that is given and the outcome obtained. There are many factors that influence communication and mixing of generations can affect issues within a clinical setting. Often times, difficult behaviors are the result of ineffective communication. Therefore, finding a common ground through communication among healthcare team members can influence the quality of working relationships and impact patient care. In the clinical setting, I will define success and incorporate information that applies to myself by following the APTA vision and using evidence-based practice with each patient. For me, success is measured through the outcome measures in the clinic and the ability to change someone’s life. As a physical therapist, it is my role to …show more content…
In the future within a clinical setting, the ability to become successful can heavily weigh on communication with others. Working with other generations of physical therapists can be challenging because of the different traits associated with them. Being a millennium generation, I am a very independent thinker and like to perform things on my own. However, there is a chance that I will be working with physical therapists in other generations who might have a different approach to treating a patient. During this situation, listening is imperative because it gives me the opportunity to learn something new and provides me with the opportunity to understand what they are trying to say. The use of effective communication can enhance my learning opportunities and those of my patients. Also, the use of non-verbal communication can lead to achieving success within the
According to APTA,” Measuring outcomes are an important components of physical therapist practice. They are important in direct management of individual patient care and for the opportunity they provide the profession in collectively comparing care and determining
Communication is cited as a contributing factor in 70% of healthcare mistakes, leading to many initiatives across the healthcare settings to improve the way healthcare professionals communicate. (Kohn, 2000.)
This year I am most excited about learning how to better communicate with children and being able to see how communication changes depending on their stage of development. I’m excited to learn how to accurately take blood pressure and other vital signs like pulse and respiration. As well as, being able to identify any values that are abnormal. I am also eager to learn how to appropriately express these abnormal finds to my young patients without igniting fear.
rofessionals from different disciplines collaborating to provide care to patients. Effectively coordinated and collaborative inter-professional teams are essential to the care and treatment of patients (Rowlands & Callen, 2013; Doyle, 2008; Ruhstaller, Roe, Thürlimann & Nicoll, 2006; Simpson & Patton, 2012, p. 300). Communication is a process of conferring information between individuals through use of speech, writing or various other means, and is critical to the success of a multidisciplinary team (MDT) (Higgs, McAllister & Sefton, 2012, p. 5; Rowlands & Callen, 2013; Sargeant, Loney & Murphy, 2008). An MDT must use multiple strategies to enhance communication and ensure their success (Doyle, 2008). An effective MDT generates opportunities that benefit healthcare, which is the reason for the recent dominance of inter-professional care in health practice (Simpson & Patton, 2012, p. 300; Rowlands & Callen, 2013). Many barriers prevent effective communication within inter-professional teams. Lack of communication within MDTs presents challenges to their success, leading to numerous consequences, including the failure of the MDT (London Deanery, 2012; Sargeant et al, 2008). Communication between professionals is the key factor underpinning the potential success or failure of inter-professional teams, the outcome of the functioning of MDTs will either benefit or impair care of patients.
Communication encompasses a wide range of processes such as the exchange of information, listening, posing of questions (Fleischer et al., 2009) or use of body language. In a healthcare environment where there are constant interactions among nurses, doctors, patients and other health professionals, professional and effective communication is important in ensuring high quality healthcare standards and meeting the individual needs of patients.
Understanding that all patients needed to be treated justly and given the opportunity to make decisions in their care is important. Not causing harm and preventing them from harm is also the duty of health care workers. These ethical principles are essential to keep in mind with interdisciplinary communication. Ineffective communication has been associated with medical errors, patient harm, and increase length of stay. Failure to communicate properly has been associated with 79% of sentinel events (Dingley, Daugherty, Derieg & Persing, 2008). Good communication has been shown to improve patient satisfaction, increase in patient safety, as well as a decrease in health care costs (Paget et al.,
This article points out many of the techniques that were talked about in the IPE Tegrity lectures. Some interventions that are used to increase communication skills are provide effective interprofessional communication are the SBAR, team huddles, and multidisciplinary rounds using daily goal sheets. To briefly describe each, the SBAR is a standardized means for communication in patient situations. It asks these four questions, “What is going on with the patient,” “What is the clinical background or context”, “What do I think the problem is”, and “What do I think needs to be done for the patient”(Dingley, 2008). This is used by all health care disciplines, hereby ideally eliminating hierarchy between the physician and the other disciplines. Team huddles are quick pow wows that set the flow of the rest of the day. In the article, it states that these team huddles result inlet interruptions during the rest of the day and immediate clarification of issues (Dingley, 2008). They have specific guidelines to make sure that they run as effectively as possible as well. Lastly, multidisciplinary rounds increase patient-centered communication and include any and all providers involved in the patient’s care. These are primarily focused on open communication, decision making,
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
Communication is continuously disregarded and overlooked, however the skill to communicate efficiently is mandatory to articulating concepts, feelings and diffusing ideas. Stated by Stacey Huish (2013) “Communication is the process of transferring information from a sender to a receiver with the use of a medium in which the communicated information is understood by both the sender and receiver”. Effective communication particularly in a nursing context, is substantial as all nurses are anticipated to develop a sense of agency and use their interaction with patients to support and provide assistance effectively. Upon analyzing two distinct scenarios based on a nurse’s communication towards a patient, it can be made apparent the effective and non-effective practices in communication, as well as the effective or ineffective techniques to client interaction, impact the competence of one’s communication which either provides poor or adequate communication. The foremost concepts of communication evident in each scenario is body language, eye contact and lack of communication. Body language, eye contact and a lack of communication are predominant factors that distinguish one’s capability to interact competently or incompetently with a patient in numerous circumstances.
Nursing today has implemented many standards, policies, and procedures that must be followed to ensure quality care for patients. In the healthcare field, The American Nurses Association (ANA) Standards of Professional Performance is a set of standards that ensures patients receive the highest-quality care available to them. The ANA Standards of Professional Practice requires all health care professionals to understand their specific roles and responsibilities. Understanding the specific roles and responsibilities is important for the student nurse to know so that he or she is aware of what they are being held accountable for prior to beginning their professional occupation in healthcare. Nursing students must be prepared to use and understand
Communication in the nursing practice and in healthcare is important because when talking with patients, their families, and staff, the nurse and the nursing student needs to be able to efficiently express the information that they want the other person to understand. “Verbal communication is a primary way of transmitting vital information concerning patient issues in hospital settings” (Raica, 2009, para. 1). When proper communication skills are lacking in nursing practice, the chances of errors and risks to the patient’s safety increases. One crucial aspect of communication that affects the patient care outcome is how the nurse and the nursing student interacts and communicates with the physicians and other staff members. If the nurse is not clear and concise when relaying patient information to other members of the healthcare team the patient care may be below the expected quality.
Communication is a basic human skill that is exploited in day to day life, whether it is conscious or subconscious. However, poor communication can often have damaging effects for those involved, while effective communication can lead to an array of efficacious outcomes. It is in this juxtaposition that the basis of this essay was formed, wherein the most effective modes of communication in the workplace were explored in an interview with a health professional, and further through research on the different communication skills involved in effective communication. In this interview, the health professional that assisted me discussed the importance of rapport building and the effectiveness of written communication over verbal communication.
Effective and high-quality care revolves around meaningful communication. While working in an aged care setting, if the resident is from a different culture, it is important to be aware of verbal and nonverbal taboos that could come off as offensive. If the resident has trouble understanding or speaking English, it would be helpful if the aged care worker were to speak slower and clearer without yelling. If there is a trained professional interpreter, then it is best to involve them in order to facilitate communication.
I have explained three of the seven principles that I use while interacting with my patients daily. The three methods of communication were defined and explained how each is used in the healthcare setting. The communication method that works best on my unit was explained per my unit’s preference. The four-ethical principle regarding communication were explained along with how these principles and team communication affect patient safety. Overall, this paper has demonstrated why communication is important in the health care
Healthcare is the fastest-growing industry in America, because health affects every facet of all Americans’ lives. People are living longer and longer than before. The lengthier life expectancy is due to advancements in the science and delivery of healthcare. Health communication has been an essential aspect of the delivery of healthcare. Also, health communication makes an impact and influence on healthcare policy and political initiatives, therefore, affects the health and lives of the people. Thus, it is important to understand the health communication’s overview, planning processes, techniques, and methods that affect and influence healthcare policy and political initiatives.