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Concepts of Effective Communication
Effective communication
Concepts of Effective Communication
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Communication is a simple process and known by everyone as it is an inborn activity. Yet, there are people suffering from language disorder, who cannot deliver speech normally. Therefore, especially for nurses, it is important for us to learn different communication skills to talk with different people. Communication refers to limited responses given by an organism to one stimulus. (Steven, 1950) It helps exchange one’s ideas by any methods such as speaking and listening, writing and reading or body language. An efficient communication process allows receivers to give clear responds. After finishing the presentation of this subject, I learned about how to communicate with people in a specific age range and remove communication barriers in …show more content…
We should prepare well to reduce anxiousness. Once we are anxious, it implies that we are lack of confidence. We may lower our volume to avoid mistakes. Yet, the listeners may not be able to hear and fail to give responds which leads to inefficient communication. When we are well prepared about the topics in our appointed communication, we are able to handle the situation and response correctly. Meanwhile, preparation shows respect and indicates our sincerity. We are disrespect if we are not paying attention, it may infuriate the interviewees. Finally, the interviewees become unwilling to tell us the information. Therefore, being emotionally stable could smoothen the communication. After removing those communication barriers, proper communication skills should be applied to nursing field that will be beneficial to a therapeutic relationship. It is because patients could understand their situations and ease their worries toward the implemented treatments. From the views of nurses, they could give the best care services to the patients since they could start an appropriate care plan to deal with their complaints. The proper skills are adopted in nursing field as …show more content…
It is not just because of law, but also allows patients to complaint. They may feel uncomfortable to grumble if there are unrelated people. It would ultimately affect the services adopted or even do harm to patients. For example, I participated in a healthcare related volunteer work before and the senior nurses would suggest the health information to the patients. They would also provide privacy to those participants as the consultation station was separated from the health check center. Then, the others participants would not be able to hear their
Not only is professional communication important in the portrayal of a good nursing image and behaviour, it also plays a vital role in patient care and health outcomes. The ANMC standards serve as a good guidance on the need to establish therapeutic relationship through effective communication. As nurses spend relatively more time with patients, they play a significant role in bridging a patient and doctor. Hence, it is would help for nurses to constantly hone their communication skills through experience over time.
There are different forms and reason people communicate in a health and social care environment. Methods of communication used in social care settings range from verbal and non-verbal communication and as such, communication is the exchange of information between people in an organisation (BTEC, 2010). Pearson Education Limited identified the different reasons people communicate which are; to express needs; to share ideas and information; to reassure; to express feelings and/or concerns; to build relationships; socialise; to persuade, argue and inform; to compliment and gain attention; to learn, teach and educate; to ask questions and to share experiences (2013). Hence, Communication is about making contact with others, we communicate to understand and to be understood. Thus, it involves
Firstly, communication is the most essential component in nursing profession. In every workplace, communication contains writing, speaking, listening and identifying others ways to interact. According to Dwyer 2012, communication is the process of sending and receiving information between two or more people. In nursing profession, communication plays a crucial role in patient’s health and workplace to run smoothly and effectively. In this field nurses have to interact with patients, families, doctors and health professionals to provide information and quality care. In nursing profession nurses have to deal with different types of patient. For instance; deaf, disable, you...
The purpose of the study was to explore and produce statements related to patient’s experiences of how nurses communicate. To show that nurses are poor communicators, but only a small amount of research has been done in this area.
Communication and interpersonal skills are closely related in the nurse-to-client professional relationship. There are several different types of communication in professional nursing. They are written communication, verbal communication and nonverbal communication.
In this assignment, I am going to review four cases, which will require a number of different communication skills focusing primarily on; developing a therapeutic relationship, communicating assertively, communicating effectively with an individual with a disability/impairment and communicating with individuals from another culture. I will discuss building a therapeutic relationship and effective communication with each patient.
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
Communication involves the exchange of information between two or more people. Whether verbal or nonverbal, communication serves as the bridge that allows people to share ideas and thoughts. Clinical professionals converse with patients, relatives, and other professionals daily. Conversely, despite having multiple encounters with patients every day, physicians fail to enact the necessary communication and interpersonal skills to effectively listen, instill confidence, and promote following medical advice in patients.
The relationship between the person seeking help and the nurse/counsellor should be appropriate for producing therapeutic change, to ensure that the patient maximizes from the therapeutic relationship. The health care provider should ensure that they communicate effectively to the patient/client. The skills explained in the above essay are the relevant skills that nurses in the contemporary hospital environment should adhere to and respect.
In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic nurse/patient relationship. This will be achieved by providing a definition of communication, making reference to models of communication and explaining how different types of communication skills can be used in practise.
In order for registered nurses to communicate effectively with their clients multiple skills and attitudes are required in their practices. Expectations of nurses in regards to communication are located in the NMBA competency standards, codes of ethics, codes of conduct and
Communication is an important concept of caring in nursing because the nurse has to know how to communicate efficiently in order to get the patient to trust the nurse enough to open up to the nurse and also the nurse needs to communicate respectfully to show the patient that they genuinely do care about their health and want to help them as much as they
Brian Tracy once said, “Communication is a skill that you can learn. It 's like riding a bicycle or typing. If you 're willing to work at it, you can rapidly improve the quality of every part of your life.” Communication is defined as the process of acting on information. Communicating is a very essential component of everyday life. According to the text book, the average person spends between eighty and ninety percent of their “waking time” communicating (Beebe 2). Communication improves our relationships as well as our overall health. Without communication, the human species would end because it is such a necessity. There are a variety of forms of communication including interpersonal, mass, public, small group and intrapersonal
This essay aims to discuss why good communication is essential in both mental health nursing child nursing. The nursing and midwifery council (NMC) code states that nurses must make the care of their patient their first concern by treating each of them as individuals and respecting their dignity.(NMC, 2008) In order to do this they must be able to communicate with their patients effectively. The code states that nurses must listen to the people in their care and respond to their concerns and preferences. They must support people in caring for themselves to improve and maintain their health.
Communication is important in nursing as it’s the main way we interact with each other, exchange information and establish relationships. According to Blais and Hayes (2016), "nurses who communicate effectively are better able to establish successful relationships between themselves and others, including clients and their families, other nurses, healthcare professionals, healthcare administrators, legislators, and the lay public" (p. 266). "Effective communication is critical during the countless interactions that occur among healthcare workers on a daily basis. When effective communication is absent, patient care is compromised (Nadzam, 2009, p. 184).