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Understand performance management
Understand performance management
Performance management case
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Employees find satisfaction in their work in countless ways, and identifying them can aid employers in retaining talented workers (Gurliacci. 2004). James appears to be a good worker and with the right coaching, it has been proven that he is a great asset to the organization. Thus, if Alex is able understand the coaching style that works best with him, she will have a much easier time connecting with him. As organizations are progressively seeking effective ways to deliver sustainable high performance, it is important that managers utilize the proper coaching style with each employee. For example, using the driver style with James caused him to be less engaged in the project. Additionally, the long hours more than likely caused stress, fatigue, …show more content…
and burnout with all the employee. By working in those conditions, the employees were not performing at their best and it is probable that the deadline for the project was not met.
Coaching is thought of as a method used for enhancing performance. Unfortunately, a narrow-minded focus on attaining high performance can lead to stress, fatigue, and burn out. There are multiple cognitive and behavioral methods that can be employed to avoid the aforementioned problems. First, establish a supportive relationship with employees in which personal and professional issues can be confidentially discussed. Second, discussing personally meaningful goals increases commitment to the goal, and said commitment is related to goal striving. Third, identifying and using one’s personal strengths increases happiness as well as expands intellectual flexibility and motivation. Additionally, it is important to note that this kind of reflective process helps develop self-insight, which is positively related to self-regulation. Thus, engaging in these activities builds resilience and develops self-regulation skills, over …show more content…
time. When coaching James, Alex should engage in the below behaviors in order to ensure that he is productive (Aguinis.2013). Research has revealed four principles that provide a good framework for understanding successful coaches. • One, establish a good relationship with him. For coaching to work it is important that the relationship between the Alex and James be trusting and collaborative. In order to achieve this relationship, Alex must listen to understand, search for positive aspects of the employee, as this leads to better understanding and acceptance, and understand that coaching is not something done to a person, but something done with an employee. • Two, the employee is a source and director of change. Alex must understand that James is the source of change and self-growth. Thus, she is charged with changing his behavior and setting a direction for what he will do differently in the future. • Three, the employee is whole and unique.
Alex must understand James as a unique individual with several duties, and a unique personal history. Thus, she must try to create a complete and rich picture of the employee. Knowledge of the James’s life can help Alex connect his life and work experiences in a meaningful way.
• Four, Alex is facilitator of the employee’s growth. Her main role is one of facilitation. She must direct the process and help James with the content, but not take control of the issues. The coach maintains the attitude of exploration. This aids in expanding James’s awareness of strengths, resources, and challenges in goal setting.
Good coaching turns feedback into results. For this to happen, a coaching manager needs to engage in establishing developmental objectives, communicating effectively, motivating employees, giving feedback, diagnosing performance problems, and developing employees. Some questions a good coach should ask are: do you listen to your employees?, do you understand the individual needs of you employees?, do you encourage you employees to express their feelings?, do your employees know you expectations about their performance?, do you encourage open and hones discussions and problem solving?, and do you help you employees explore potential areas of growth and developments? These questions are good to remember as a business
professional. Gurliacci, D. (2004). Seminar to teach how to keep talented workers. Westchester County Business Journal, 43(24), 4. Grant, A. M. (2017). Solution-focused cognitive–behavioral coaching for sustainable high performance and circumventing stress, fatigue, and burnout. Consulting Psychology Journal: Practice And Research, 69(2), 98-111. doi:10.1037/cpb0000086
Along with providing staff a degree of flexibility and independence in their daily assignments, Wade likewise sets expectations, deadlines and goals. Furthermore, Wade works with each staff member, helping them improve their individual skills while attaining the Division’s goals. When necessary, he expends additional time mentoring staff, helping them overcome obstacles. Even though he may feel exasperated at times by the lack of progress in an employee, he does not shy away from the challenge of helping the employee reach their
AC 2.4 Recognise any potential barriers to coaching in the workplace and explain suitable strategies to overcome these barriers.
A proper coaching philosophy contains principles which improve character development, teach step by step tactical and technical skills, form proper progressive physical training regimens, and carefully utilize team management to handle and control problems with administrative issues. A coach with a sound philosophy should mold a team with strong cohesion, and he should treat players not only as teammates, but as family and friends who are encouraged to develop communication and lifelong learning of skills through positive support and role modeling from the coach (Mergelsberg, 14-15). The philosophy should also contain written documents of implemented strategies and techniques, so that the coach will know what to improve upon season by season
Matosic et al. (2015) conducted a study to examine the relationship between personality antecedents and coach interpersonal styles from a self-determination theory perspective. Often, coaches play an extremely influential role in the lives of the athletes that they are responsible for. Motosic et al. stated that coaches exert a major impact on athletes’ “well-being,” “performance,” and “motivation” (p. 1). The researchers claimed that previous research had acknowledged the influential role of coaches by studying outcomes of coach interpersonal relations, however, previous studies had failed to examine any possible antecedents associated with coach interpersonal styles. Considering this, Matosic et al. attempted to address this gap in the research literature by formulating a study that examined the relationship between a personality antecedent and coach interpersonal styles. Self-Determination Theory provided an
There are many different assessment models developed which enable the coach to assess the client from a number of varied perspectives. The majority of these models are simply used as a tool, providing a schema for noting observations. An ideal assessment model is an instrument used to obtain structure within the framework of the coaching encounter. The coach is never limited to the parameters of the model, but the model should provide a guide in the evaluation of the client. In other words, the model allows the coach to develop a frame of reference for client observation. Although, there is no single correct coaching model, the coach must rely on a broad range of coaching techniques to adequately assess the client’s condition and present circumstance. It is the multiplicity of views that offers the greatest coaching models (Watts & Corrie, 2013).
Coaching is not an easy task and figuring out the best way to lead and guide employees can be overwhelming and challenging. Alex is now in a position where she has to be a motivator, leader, and a coach to several employees. She needs to understand the concept of coaching and the behaviors that go along with her coaching style. The concept of coaching helps develop and grow employees to achieve performance improvement, but it also helps the managers see how the employees embrace their job tasks and asses their results in comparison to the overall mission of the company (Bawany, 2015). Therefore, Alex needs to look back at her previous managers and determine what qualities and behaviors they possessed in order to improve her performance. Also, she must look at what personality traits James has and look at his previous managers to see which manager coached James to perform the best while working for the company.
“A coach is someone who is equipped to aid individuals or groups and organisations to maximise their performance in pursuit of their desired goals.” (Dexter et al, (2011) p.4)
The coach specificially advises the person on how to tackle and perform a particular task, they provide constructive feedback and delegate further similiar tasks, setting goals or higher-level tasks for the individual to complete. The coach in most instances will be an immediate supervisior or manager who will have overall responsibility for the department 's overall performance. Coaching is about having a positive relationship where the coachee respects, trusts and identifies with the coach.
In today’s society being a coach can be extremely complicated especially compared to earlier years. Coaching requires not only many technical and personal skills but also has to include positive psychology that will affect all athletes regardless of gender, age, and race. After reading various articles this leads me to the question, what is a coach? How do coaches differ from one another? In addition are we forgetting the importance of not only coaching but the sports psychology aspect of coaching overall? Regardless of what you may have read or heard I believe not only do all coaches have their own coaching style but every coaching technique and style is different. Coaching styles and positive psychology are two techniques that can provide
Coaching via Coaches help all sorts of people move forward in life as they specialize in meeting the needs of a wide variety of people with their own unique challenges and opportunities. Coaching makes a lasting impact on people’s lives because the coaching relationship developed between the Coach and the Client leads to constant growth and change in the Client. Coaching relationships brings to light what the person being coached already knows, but may not know they know, and then helping the person to make decisions and take action so they can move forward to accomplish a dream or goal they want to achieve. The continuing evolvement of leadership requires coaching.
James would be coached on how to act in a manner that makes others in his team to become more motivated after his work. James needs reassurance in his daily affairs at the workplace so as to improve on his performance. For this reason, there is a need to ensure that the behavior of James has been encouraged over time. This is important for improving the results of the teamwork in his new job. Since James is an amiable, he should be taught on the need to improve comfort and maintain relationships because they make people feel comfortable about themselves.
The coaching provided by a manager along with goal setting and feedback are an effective means to encourage employee growth and job satisfaction. I appreciated having a manager who believed in performance management. Unfortunately, he was the only manager I ever had who did this. For me this was a great opportunity for development. I was able to gain a deeper understanding of how my job fit into the strategies of the corporation. Even though I stayed in the same job my level of job satisfaction
When coaching people there will be many obstacles people will have to go through, but at the end of the day it will be worth the time and effort. People who want to do a good job and represent their company while helping others achieve their goals in the process. “Great followers don’t make it about them. They are humble. They shine the light on the leader. They make their own boss look good—especially in front of his or her boss.” (Hyatt) This is an example of a worker who means business and will do whatever it takes to get things completed. Followers are people who want to do what is ask of them and without making a big deal out of things. “They understand their role. You can’t be a good follower unless you have clearly identified the leader. While you may be a leader in your own realm, everyone has a boss—including you. Great followers not only accept this fact but embrace it.” (Hyatt) People who cannot listen, do things that are asked, and are inconsiderate may not be the best at the situation. They may also fail in the workplace too because everyone has a coach or leader they have to answer to at some point.
I will document the development of my coaching skills by completing a coaching self-assessment sheet before starting the mentorship, tutoring, and ambassador programs. This will provide me with information about developing specific skill areas and help me create an action plan for self-improvement. At the end of this project, I will do another self-assessment sheet where I can fully assess and compare both of my results to exhibit my progression. Furthermore, I will be asking my mentees and tutee to complete anonymous surveys about my management skills at the end of some of our sessions. Ultimately, I will gain insight on how I can improve the quality of our sessions and show the different perspectives of my skill development throughout the
By allowing for employees to be increasingly engaged in workplace activities, they are then given the opportunity to develop new skills. Most leaders also encourage for employees to participate in team building activities so that any employee would be more comfortable and have stronger chemistry when working with other members of their respective departments, and with other employees in the company as a whole. Leaders are capable of motivating their subordinates through a series of actions, such as words of encouragement, acts of appreciation, and allowing for employee involvement in key decision making processes in the company. For instance, leaders who appreciate, constantly encourage and assist in the improvement of the tasks performed by their subordinates will be able to build a strong and healthy employer-employee relationship. This good relationship instils the traits of confidence in employees and motivates them to enhance their performance. Excellent leaders commonly try to develop a dialogue or establish open communication with their subordinates. Employees who are well