Civility In The Workplace

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Recommended: Rudeness on the rise

It can be easily said that society as a whole has changed to a point where there is less civility and candor in every aspect of life. Customer service is almost non-existent because of forms of rudeness and lack of positive communication among people today. For example, instead of having to deal with angry, upset bank tellers’ customers choose the non-verbal ATM machines. Sometimes these negative behaviors enter the workplace, but by providing civility and candor in the workplace can help reduce stress and improve morale among employees. “Focusing on the positive aspects of promoting civility can have a positive impact on workplace relationships as well as the bottom line by improving morale, productivity, and teamwork” (Clark, C. M., Landrum,

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