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Explain barriers to effective communication
Maslow's Hierarchy of Needs
Explain barriers to effective communication
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Communication is emotion. So in looking at barrier to effective communication, we should understand that, as we need to effectively communicate with vulnerable people, we need to understand the emotions engendered within them by the various forms of communication we could use. In understanding these emotions, we can better utilise the various forms available to us. By understanding these, we can ensure to a large extent that we make sure barriers to effective communication are lowered and in most cases, avoided.
In looking at barriers to communication, we shall explore definitions of communication, legislation issues, Maslow’s theory of the hierarchy of needs, barriers such as language, race, age, culture, gender and environment, techniques such as building rapport, using technology, body language, etc.
Main Body
Definition of Communication:
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In every aspect of life, interpersonal skills are essential to every healthy level of relations with colleagues/service users. When it comes to Health and social care, settings; 'Communication skills' are important because you are interacting with vulnerable people and delivering a service that requires the basic skills of interaction, and in particularly listening skills, which is important in delivering productive teamwork.
All communication is emotion. A patient hearing he or she is to undergo an operation is not an item of news, it is an installation of fear or apprehension or, in some cases, relief that the pain they are suffering will soon be over. In understanding this, we can taper our mode of communication to help ensure the message is delivered
In this task, P1, P2 AND M1 I am going to explain the role of successful communication and interpersonal interaction in Health and Social Care and discuss the hypotheses of communication and afterward, I will likewise assess the role of effective communication and interpersonal collaboration in Health and Social Care with reference to theories of communication.
Miscommunication is a struggle that lives within the world everyday. Being able to understand what another person is trying to convey is an essential part of the way humans interact with one another. When a message is not translated correctly from person to person conflict arises and heated battles rage within a relationship; whether it is a mother and daughter, or two quarreling lovers, or strangers upon the street. All humans are created differently, with diverse upbringings, perspectives, and mindsets. Particular forms of communications may mean different things to various people. When talking about the concept of miscommunications, one must also address the concept of communication itself.
This year I am most excited about learning how to better communicate with children and being able to see how communication changes depending on their stage of development. I’m excited to learn how to accurately take blood pressure and other vital signs like pulse and respiration. As well as, being able to identify any values that are abnormal. I am also eager to learn how to appropriately express these abnormal finds to my young patients without igniting fear.
Communication encompasses a wide range of processes such as the exchange of information, listening, posing of questions (Fleischer et al., 2009) or use of body language. In a healthcare environment where there are constant interactions among nurses, doctors, patients and other health professionals, professional and effective communication is important in ensuring high quality healthcare standards and meeting the individual needs of patients.
There are different forms and reason people communicate in a health and social care environment. Methods of communication used in social care settings range from verbal and non-verbal communication and as such, communication is the exchange of information between people in an organisation (BTEC, 2010). Pearson Education Limited identified the different reasons people communicate which are; to express needs; to share ideas and information; to reassure; to express feelings and/or concerns; to build relationships; socialise; to persuade, argue and inform; to compliment and gain attention; to learn, teach and educate; to ask questions and to share experiences (2013). Hence, Communication is about making contact with others, we communicate to understand and to be understood. Thus, it involves
In health and social care effective communication a key skill all professionals should have when working with families, carers, children and young people. Having this skill helps to build trust it can also encourage the individual to use the services. Effective communication is essential when trying to establish and maintain relationships and it is a process that involves listening, questioning, responding and understanding. However there are many barriers that can effect how effective the communication is a few examples of these barriers could be: language, personality, visual or auditory impairment or a disability. In order to over come these barriers there have been many advances in the strategies that can help in situations where the communication is not effective, a strategy is a method or a plan that can help someone or something succeed in achieving a goal or result.
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
communicate skills with our patients for a number of reasons – one being their health status even if
two or more people; this is something that we do all the time. It is
Over the last six years, I have really looked up to my clinic director, or the “big boss.” It didn’t take too long after I started working to realize that I wanted to be in her position one day. She is the best example of using interpersonal communication in the workplace. “Health communication encompasses the study and use of communication strategies to inform and influence individual and community decisions that enhance health” (Healthy People). There are many forms of communication strategies that one can use in a healthcare environment when dealing with different challenges and also in gaining skills. Healthcare is much more than being a caretaker and/or a caregiver. Aside from the all the doctors, nurses, and medical staff, there are receptionists, medical records, finance, coders, and various other administrative roles throughout a healthcare organi...
This is an analysis of a taped interview between a nurse and a patient who is taking pre-employment medicals. The information given during the interview, including her name, Pink Cloud is fictitious because of the need of confidentiality. During the interview, objective and subjective data will be collected. The areas of communication focused on in the analysis are verbal, questioning and listening skills. Analysis will be made and later suggestions and recommendations will be made on how to make improvements in the future. To achieve this, direct quotations from the will be used to make references to the three theories being analysed and will be supported by the literature.
D1: Evaluate strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.
Communication involves relaying information from an individual to another through the use of verbal and nonverbal techniques. Many factors affect the effectiveness of information relay. It involves evaluating verbal aspects such as tone of voice, the emotional content being communicated, the timing and rapport of the interaction with patients, and nonverbal techniques such as facial expressions, time invested. It is necessary for productive and satisfactory work environment, improved patient outcomes, and settling conflicts. The purpose of this paper is to identify issues with ineffective communication and ways to improve proper communication throughout the a hospital’s interdisciplinary team and patients.
Good communication skills are essential when working with patients as a medical assistant. Being able to transmit and receive messages clearly, and conveying information with ease is what good communication skills are all about. As a medical assistant you may encounter patients in special circumstances that can interfere with communication, such as interacting with patients that may be anxious or angry. Knowing how to interact with patients in special needs will help you become an effective communicator so you can know what to expect in similar situations.
Since communication affects almost all aspect of our life, it is important to enhance the skills of communication. Difficulty in expressing or conveying your message may lead to your communication becoming unaffected. And, ineffective communication will lead to your message becoming confused and misunderstand. Thus, recognizing the barriers in communication is the first step in improving communication. There are many factors that cause the failure in communication such as language, gender, culture, and interpersonal barrier. However, it is clearly that the different culture has a different pattern in transferring message and has a strong influence in our communication skills. To avoid the barrier in culture, this paper will try to analyze the differences in culture between Asia and America that impact on the two ...