BSBWOR502 Task 1: Policies And Procedure

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BSBWOR502 LEAD AND MANAGE TEAM EFFECTIVENESS
Task 1 – Policies and Procedures
Maneka Weerasinghe – BIT0372

GENERAL OPERATIONS POLICIES AND PROCEDURES

Table of contents
Responsibilities and duties ....................................................................................................... 2
Performance management policy.............................................................................................. 2
Remuneration and performance appraisal policy ..................................................................... 3
Customer service policy ........................................................................................................... 4
Procurement policy .................................................................................................................. …show more content…

Performance management policy
The performance management policy has been developed to ensure that the employees will develop skills and progress in order to assist with the company’s progress. It is also developed in order to assist employees to improve their personal growth and development. Staff will have individual performance plans for each financial year.
Aim:
• Recognize and efficiently implement employment development opportunities.
• Ensure that the development opportunities are consistently applied to all employees
• Ensure that the development opportunities are met in a manner in which the needs are met systematically
Scope: The policy covers performance of both the employees and management
Roles and responsibilities:

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