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Role of apple in strategic management
Apple marketing strategy analysis
Role of apple in strategic management
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With the rise of the world’s most valuable brand ‘Apple’, it is becoming essential into understanding how it reached this number one position. As a consumer, it is important to recognise that the strategies implemented by Apple, have been used as a powerful marketing tool for several reasons (Summers, J., Gardiner, M., Lamb, W. C., Hair, F. J. & McDaniel, C., 2005). One of the reasons includes marketers and managers being able to define customer wants and needs more precisely (Summers et al. 2005). The aim of this essay provides a outline on how Apple uses a customer – driven marketing strategy to segment, target, differentiate and position it’s iPhone product to consumers (Kotler, P., Burton, S., Deans, K., Brown, L. & Armstrong, G., 2013). An analysis of the marketing mix is used to support the positioning strategy of the iPhone.
Market segmentation is a necessary strategy when a company selects the customers it will serve (Tynan, C. & Drayton, J., 1987). “Its aim is to identify and delineate market segments which would then become targets for the company’s marketing plans” (Tynan, C. & Drayton, J., 1987, p.301). This suggests that it is relevant for company’s to gain a better understanding of their consumers and their particular interests. Apple, which is well known for its innovation and uniqueness, segments its iPhone products using multivariate segmentation, where more than one variable is considered (Kotler et al., 2013). As apple has a wide range of iPhone models such as the iPhone 5s and 5c, its consumer markets mainly consider demographic, psychographic and behavioural variables (Tynan, C. & Drayton, J., 1987). As apple chooses a segmentation bases by analysing and creating a profile it targets, it assesses the requir...
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...es through its advertising activities that aim to focus on psychographic variables. For example, image one (appendix 2) expresses the feeling and personality of the IPhone 5c through its variety of colours that engage consumers to purchase the product (Cox, J., 2013).
In conclusion, many companies implement a customer-driven marketing strategy that aims to segment, target and position it’s market. Apple an organisation known for it’s wide innovation of electronic products uses this strategy to help gain a better understanding of its consumers it will serve. Yet, two appendix’s used to support Apple’s product the IPhone 5s and 5c, position the author in its primary target market as a university student, with the support of a tailored marketing mix. The marketing mix helps achieve apple’s overall marketing strategy by delivering the wants and needs of consumers.
Segmentation variables can be classified into four major classes; geographic, demographic, psychographic and behavioural. The use of these categories either individually or in combination assists companies to identify and establish market segments which is relevant to the product or service they are offering. This in turn helps these organisations to evaluate the relevant segments to choose the pertinent target market.
Many factors should be addressed when defining a target market. These factors include market segmentation, product life cycle, and the four "P's" that make the marketing mix. Market segmentation is the process of dividing a total market into market groups consisting of people who have relatively similar product wants and needs. There are four major segmentation variables: geographic, demographic, psychographic, and behavioral. Geographic segmentation includes world region, country region, city, density, or climate. Demographic segmentation can consist of age, gender, income, occupation, education, race, religion, or nationality. Social class, lifestyle, and personality fall into the psychographic segment. The behavioral segment divides buyers into groups based on their knowledge, attitudes, uses, or responses to a product (Bethel, 2007). Once the market segment is identified, that market can be targeted.
Terrell, E. (n.d.). Market Segmentation. (Business Reference Services, Library of Congress). Retrieved April 6, 2014, from http://www.loc.gov/rr/business/marketing/
Caroline and Jennifer said that ‘Market segmentation is a crucial marketing strategy. Its aim is to identify and delineate market segments or set of buyers which would then become targets for the company’s marketing plans.’ (Tynan and Drayton, 1987) There are many ways to segment the market, such as age, region, environment, psychology and wages (Hall, Jones and Raffo, 2010).
There are a range of segmentations that allows a company to target potential customers effectively.
This report will analyze and discuss the most important elements of the marketing environment for the launch of the iPhone, that is to say the main three levels of the marketing environment: the micro-environment through the customers, competitors and distributors, the macro-environment through technological, economical, social, political and environmental forces and finally the internal environment through the relation of Apple with its employees and its marketing philosophy. The analysis for the micro-environment is based on Porter’s 5 forces model and the one on the macro-environment is based on PEST analysis. The report will also give an interpretation for each of these aspects, a conclusion with a rating of the attractiveness of the UK current marketing environment in which the iPhone is launched.
According to Ideavist (2011), due to the increase in competition as rival companies try to capture a piece of the market share leads businesses to employ various tactics to handle such situations. Some of the strategies used by companies and that Apple could find very constructive could include the below marketing strategies to be used for future success.
Segmentation is a marketing strategy that involves separating a wide target market into small groups of customers who share the common need of using or purchasing the product that needs to be marketed. Market segmentation strategies are utilized to identify these groups of consumers and strategies are designed and implemented to make the product or service appeal to them. Support and also the product will be strategically placed in order to successfully achieve the ultimate marketing goal. Businesses and organizations may come up with different type of strategies involving different products and catchy phrases depending on the product or the target segment.
Moreover, in terms of brand performance, I do not think of Apple as the most durable products. This is the fourth time my screen had smashed into pieces, and every time I had to pay $160 to fix it. After looking at the iPhones, I also figured out that Apple has limited design in its product. The new iPhone 7 is very similar to iPhone 6, and only comes in two sizes. This is a disappointment for many Apple fans that have waited a year and expected huge technological transformation. Furthermore, a threat to Apple is its reputation regarding the factory workers in China. Apple manufactures most of its product in China, where cost of production is low. Apple was heavily criticized for the working condition in Foxconn in China, as many workers committed
Apple sells its products and resells third-party products in most of its major markets directly to consumers and SMBs through its retail and online stores and its direct sales force. Apple has over 400 retail stores and operates in more than 10 countries. These individual retail stores are the best locations to sell the iPod Nano as 30% of total net sales is through direct distribution (Investors - Apple , 2013). The Apple retail stores have become a physically location for customers to try out new products, talk to an Apple representative in person, and gain insight on technical maintenance. These retail stores can be found at high-traffic locations in quality shopping malls and urban shopping districts.
Nowadays, the needs of technology is increasing and it has restructured the world. Because of that, companies are providing the customers with high technology and innovative products. Apple Inc is one of the main companies, which is working on making high technology products like laptops and smartphones. It is a multinational American company, established in 1977 (Apple, 2014). It has been a winner in all technological aspects and successfully satisfied the needs of customers by innovating the most advanced products, iPhone 5 and 5S with a significant amount of technology. The elements of marketing are important in making any product to success. The company has used a set of marketing mix in introducing these products, including their promotions, prices, placements, and processes. In this regard, this report will evaluate the marketing mix of iPhone 5 and 5S in detail.
Nevertheless, one of the most important constants among all of us, regardless of our differences, is that, above all, we are buyers. We use or consume on a regular basis food, clothing, shelter, transportation, education, equipment, vacations, necessities, luxuries, services, and even ideas. As consumers, we play an essential role in the health of the economy; local, national and international. The purchase decision we make affect the requirement for basic raw materials, for transportation, for production, for banking; they affect the employment of employees and the growth of resources, the successfulness of some industries and the failure of others. In order to be successful in any business and specifically in today’s dynamic and rapidly evolving marketplace, marketers need to know everything they can about consumers; what they are want, what they are think, how they are work, how they are spend their leisure time. They have to find out the personal and group influences that affect consumer decisions and how these decisions are made. In these days of ever-widening media choices, they need to not only identify their target audiences, but they have to know where and how to reach
Apple depends on building a better product and in turn, the product itself leads people to purchase from Apple. However, new or improved products will not necessarily be successful unless they are priced, distributed, advertised, and sold properly (Kotler & Keller, 2012). The holistic concept encourages the marketer to integrate marketing activities and assemble marketing programs to create, communicate, and deliver value for consumers such that “the whole is greater than the sum of its parts (Kotler & Keller, 2012). This is why Apple advertises how much the new feature will enhance the consumers’ life and release snippet tutorials of how to use the new features or
This is based on the fact, that the small market volume does not enable brands a dynamic development of its positioning. At the opposite extreme, there are markets, which are constantly subjected to change in customers’ needs and preferences. The increasing heterogeneity of this kind of markets represents a challenging aspect for a positioning and requires high individualization (cf. Feddersen 2013, p. 54).
Today, Apple has once again proved its ability to produce best product in the world market and holds its market cap at $658.15 billion.