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Recommended: Conflict management
Workplace Violence
Workplace violence is when conflict in the workplace is taken to an extreme. Goetsch (2002) states that about “1,000,000 individuals are the direct victims of some form of violent crime in the workplace every year” (p.129). With this information known it is important for supervisors to know how to reduce the risks and the contributing factors of workplace violence.
Natural surveillance, control of access, establishment of territory, activity support, and administrative controls are all ways of reducing the risk of workplace violence. Natural surveillance consists of designing the workplace in a manner that minimizes secluded areas. Another design of the workplace involves controlling access to the building. This may involve forcing traffic to enter through designated areas while the employees would be required to have badges and visitors to have passes. Establishing territory is also another way to reduce workplace violence. By giving employees territorial rights over their work area, and restricting other areas, they would be more likely to notice anyone out of ...
offices utilizing special weapons and tactics to cope with the new level of violence and
Arnetz, J. E., Hamblin, L., Ager, J., Aranyos, D., Essenmacher, L., Upfal, M. J., & Luborsky, M. (2015). Using database reports to reduce workplace violence: Perceptions of hospital stakeholders. Work, 51(1), 51-59.
The four general areas that organizations can use to reduce or eliminate usage behaviors at work include personnel selection, employee training, incentive programs, and safety rules and regulations (Bernardin & Russell, 2013). Personnel selection involves selecting candidates and placing them in jobs within the organization. It can reduce or eliminate unsafe behaviors by having candidates screened through personality testing, and the questions that are asked are about how they would connect certain behaviors with consequences.
Preventing workplace violence such as active shooter incidents can be a challenge because for the most part these
The small study was done to determine how often particpants were exposed to lateral violence. This voluntary study was a web based study to allow anonymoty and consisted of a pretest then an educational session followed by a post test, with a three month follow up survey. The pre-intervention survey showed that staff was seeing lateral violence weekly and post intervention showed a decrease in behaviors to monthly. This shows that education can have a positive impact on decreasing incidents of lateral violence.
Assaults in the healthcare setting are recognized as a growing problem. In considering the violence and aggression in mental health units, the larger issue of violence and aggression in mainstream culture must not be ignored. It has been observed that physical attack in a mental health unit setting appear to be happening more frequently while the attacks include patient-to patient and patient-to-staff aggressive behavior. Most commonly, reporting of aggressive behavior toward healthcare staff is noted; however, it cannot be completely explained by patient characteristics or staff member behaviors (Foster, Bowers, & Nijman, 2006). To improve patient control of aggression and violence, an organization must better define the management and reporting of this behavior, identify appropriate management programs and training, and evaluate the frequency and precipitants.
Nurses continually strive to bring holistic, efficient, and safe care to their patients. However, if the safety and well-being of the nurses are threatened or compromised, it is difficult for nurses to work effectively and efficiently. Therefore, the position of the American Nurses Association (ANA) advocate that every nursing professional have the right to work in a healthy work environment free of abusive behavior such as bullying, hostility, lateral abuse and violence, sexual harassment, intimidation, abuse of authority and position and reprisal for speaking out against abuses (American Nurses Association, 2012).
Co-workers can be affected by workplace violence by being put in a situation that makes working difficult or uncomfortable for them. This can affect their attendance to go to work every day, or even getting their tasks done efficiently. If the abuse is coming from a superior such as a boss or manager, it can make the employee fearful, stressed out and even anxious. They could be worried they’ll lose their employment for no reason at all, or even make them feel as though their workplace is unbearable. In the workplace the manager should be the one leading and helping the employees succeed. If the manager is hurtful towards their employees, through words or actions, they are not only harming the employee but also damaging the efficiency and productivity of the office as a whole. They damage their office in such a respect because the harm inflicted upon the employee effects their working progress negatively. As a whole the abuser in most workplace violence situations can be looked at as the ‘manager’. They are the one managing and controlling the situation in a negative
In this sense, self-regulation and normalized behaviors can be achieved through imposed threat and fear of punishments and discipline. With every movement supervised and all events recorded in a system of total surveillance, violence is no longer a necessary component of social...
She said that rather than see the disgruntled employees actually retaliating against their abusive boss, the mistreated workers could instead benefit from the harmless act of symbolic retaliation. The researchers asked the participants in the study to recall and visualize a workplace interaction that involved abuse from a supervisor. They asked some of the workers to retaliate by using a voodoo doll or to complete a task in which they had to fill in the blanks to complete
My paper will outline policies and procedures a company can adopt to make the workplace a safer environment. There are a number of factors that needs to be considered when this type of violence occurs. So what is workplace violence?
Workplace safety is a commonly used phrase that many do not consider until an accident occurs within the workplace. Throughout the U.S., workplace injuries occur on a daily basis. This has been an issue in the workforce for many years and is still an ongoing issue. Are there laws that protect employees from an unsafe work environment; what is the Occupational Safety and Health Act (OSHA); and how did the labor unions affect the law? In this paper these following questions will be addressed, as well as the background and driving force of OSHA.
Security in the workplace is a very important topic for organizations today. Anyone can experience workplace violence regardless of the type of job they have. The Occupational Health and Safety Administration defines workplace violence as “violence or the threat of violence against workers. It can occur at or outside the workplace and can range from threats and verbal abuse to physical assaults and homicide” (“OSHA Fact Sheet”, 2002). According to the National Safety Council, nearly two million American workers will be victims of workplace violence every year (“Is Your Workplace Prone to Violence”, 2016). Organizations have a responsibility to educate and prepare their employees for the likelihood of workplace violence of all types.
Robinson, S. L., & Bennett, R. J. (1995). “A typology of deviant workplace behaviors: A
Workplace harassment is unwelcome actions that are based on a person’s race, religion, color, and sex, and gender, country of origin, age, ethnicity or disability. The targets of the harassment are people who are usually perceived as “weaker” or “inferior” by the person who is harassing them. Companies and employers can also be guilty of workplace harassment if they utilize discriminatory practices against persons based on ethnicity, country of origin, religion, race, color, age, disability, or sex. These discriminatory practices have been illegal since the passing of the Civil Rights Act of 1964 (Civil Rights Act of 1964), and have been amended to be more inclusive of other people who experience discrimination by the Civil Rights Act of 1991 (The Civil Rights Act of 1991), and most recently, President Obama’s signing of the Lilly Ledbetter Fair Pay Act of 2009 (Stolberg, 2009).