Listen, in my workplace is very critical for my job because I deal with patients. “The first requirement for listening effectively is to determine your reason for listening” (Wood 156). My job requires that I get detailed information from the patient so that their order is placed correctly and their personal information is correct for payments from their provider. Listening is essential for effective communication. Without effective communication, I will not be able to do my job. My company depends on me to do my job correctly so that they can receive payments on time. I would improve my listening skills in my workplace by “remember that listening is an active process, and be prepared to invest energy and effort in doing it skillfully” (Wood …show more content…
Pseudolistening is pretending to listen to what the other person is saying. For someone, my friends always want to talk to me their personal problems they have going on. I have to pretend to listen to them so that they can have someone to talk to about the problems they are having. When I have time, I do listen to their problems, but they seem to call just as I’m leaving work and going home to my family. I enjoy my friend’s conversations it’s just I seem to always be the one to help them come up with solutions to their problems they are having.
The strategy I need to work on about work is interpreting communication. I don’t always agree with my manager because she half does her job and think she has complete her work by herself which is far from true. “To interpret someone on her or his terms is one of the greatest gifts we can give another” (Wood 147). I’m working on overlooking how she is, and I still do my job no matter what.
For my personal life, I need to work on selective listening. I’m tried half the time when my kids and husband talk to me that I only hear half of what they are saying. As a mom we have so much to do, we don’t even notice it half time. I’m working on this now by leaving my work at work and making my family my
1.Be an Active Listener - In the words of Steven Covey, "you must first seek to understand, then to be understood." Problems, whether they are coworker disputes or handling a large spurt of production delays or downsizing your workforce, all require a degree of listening first to what employees need to un...
An example through real life is the activity we did in class. The activity was listen to your partner’s story without disturbing and being able to tell the story back later without any issues. We all know how hard it is to listen to the person we are listening to without disturbing them. Through this activity I learned that it feels weird in the beginning listening to someone without disturbing them. This is because we want to make sure we have all the details analyzed in our process of thought. However, by time it is possible to know how to proceed in this
A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.
Theoretical According to listening expert and researcher Dr. Ralph Nichols, "The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them”. Listening, as Nichols points out, is both necessary and an integral aspect of the communication process and is one of the most important skills one can acquire. Although critically important in everyday and professional affairs, the specific skill of effectively listening unfortunately is lacking in most people.
As a professional in today’s society, it is greatly important to be able to communicate effectively with other professionals, with clients, and with those that are encountered in daily living. In order to communicate in a proper manner, not only is talking and non-verbal communication, but a large aspect is the ability to listen. Listening is a vital task in order to build a relationship and find meaning in someone else’s words. In order to find this meaning one must follow the characteristics of active listening, face the challenges to listening, and reflect upon one’s own listening skills.
Importance to Audience: Communication skills are something that we all need to use in a professional setting. Many different skills are used to avoid conflict. A simple communication skill such as listening can be one factor in removing conflict between yourself and your co-worker. Establish Your Credibility:
Every business consists of a variety of communication activities such as listening, speaking, questioning, gathering and participating in small work groups. The listening skill is one of the most important aspects of communication process. It helps to understand and read the other person’s message. Effective listening skills create positive workplace relationships which influence our opinions and responsiveness to one another.
Dianne Schilling in an article for Forbes Magazine (2012) wrote, “At work, effective listening means fewer errors and less wasted time.” This is very true. Much of my day to day interaction, having to touch base with so many sailors face to face communication requires that I rely heavily on interpersonal communication skills.... ... middle of paper ... ...
Active listening is everything related to building rapport, crystal clear understanding, and trust. It is the listening with a purpose when receiving and interpreting the sound in the environment, creating and understanding the meaning carried by this sound. Within the work environment it is important to know that how well the one listens has a major impact on job effectiveness and on the quality of the working relationships with the colleagues. However the very first and important step into the world of active listening is to have a high level of self-awareness.
One of the easiest and often overlooked communication strategies is simply listening. As Simon Sinek once said, “There is a difference between listening and waiting for your turn to speak.” Whether it be listening to upper level management or hearing an employee’s concerns, listening is an important aspect of communication. Actively listening to employees could boost work satisfaction levels as well as allow the leader to solve problems easily and quickly before they grow out of control (Rittiman, 2015, para.
Let’s explore why listening is so critical. “Adam listened to Eve. In that first spoken word message and all since, no communication occurred until there was a listener. It follows, then, that there has become a much-heightened need to listen. We must understand the fundamental relationship involved, we cannot escape it” (Mills 1). The characteristics of good listening skills can be best understood by using the acronym MASTER. The “m” refers to mental. Mental is the ability to slow down and strategically control our ability to listen. “A” refers to active. Being active utilizes constructive listening responses and constant practice can keep this sharp. The “s” refers to sustaining attention. Experienced concentration is crucial for sustaining attention. “T” refers to target. There are four types of potential listening targets; responsive listening, implicative listening, critical listening and nondirective listening. Responsive listening is the agreement between listener and speaker. Implicative listening involves carefully understanding what is implied by hearing what is said. Critical listening is the process of coming to the point of a subject by clearing away all the non-important information. Nondirective listening is fully hearing the speaker out. The “e” refers to eliminating t...
Over the past few days, I have been able to reflect on my listening skills; both strengths and weaknesses. Although I do have some strong points as a listener, there are several areas I need to improve on. Upon reflection, I was also able to create a number of goals I have for working on these skills over the semester and continuing these after the conclusion of the class.
In all aspects in life effective listening plays an important role in our lives, both professionally and personally. As many of know from experience listening is never easy in fact it can be difficult to understand what is being said by the speaker. Because of laps in attention we tend to misunderstand some of the messages that are being relayed to us or disregard them altogether. Effective listening is important for receiving the correct feedback from those you’re speaking with and requires a focus that should be central to what is being said or what topic is being discussed.
Communication in Graphics and Animation jobs is critical in accomplishing the various creative projects and client jobs that are presented to the team or individual. Outlined below are just some of the many types of communication choice that will or would be needed to not only do the job hired for but also in getting promotions. When people are in the workplace communication is a key element to having productive and happy employees and management. There are many different people that will interact with each other on any given day and in many different situations.
Listening is one of the most powerful tools of communication and is a process that is used to receive, convey a meaning, and respond to both verbal and nonverbal messages. It is what we choose to do and it requires more work than speaking. Oftentimes, people simply misunderstand the difference between listening and hearing. Hearing is a passive process that takes in sounds and noises and listening is what you choose to do. This selective process includes 5 phases that can be acquired for us to become effective listeners in the future. The 5 phases are attending, understanding, remembering, critically evaluating (listening), and responding. Once the 5 different areas are understood, we will become aware of what needs to change and how we can change them. This will also allow us to improve our listening skills in the workplace, school, at home, etc.