Equine Communication Skills

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Introduction

Attention getter: As an equine science major, I am going to talk about a topic that relates to my career goals (equine=horses). Many people like to think that going into an animal field will keep them from dealing with public relations as much as a professional job does, but that is far from the truth.

State Your Topic: Today, I will be discussing communication skills for a barn manager that aids in resolving conflict.

Importance to Audience: Communication skills are something that we all need to use in a professional setting. Many different skills are used to avoid conflict. A simple communication skill such as listening can be one factor in removing conflict between yourself and your co-worker.
Establish Your Credibility: …show more content…

Not only are they dealing with the animals, they are also dealing with the people.
b. People wants to be reinsured that a barn manager is there 24/7. How can they give them that comfort: communication.
C. She also mentions that after many interviews, “Time after time, we find that the weak link in a barn is the same regardless of industry: communication!” (Quote).
D. On a website, called Stable Management, I found an article published in 2011, titled “Manage your Manager” by Anita Fry. Fry is a regular author for the Stable Management magazine as well as an avid Equestrian herself.
E. She mentions that job responsibility of a barn manager is that they need to know how to listen, deal with conflict and resolve problems.
F. Communication abilities concerning customer relations can make or break your business, and definitely has an impact on horse care and customer service with the boarders and others who visit your facility.

Transition: As you can now can see, barn managers do need communications skills. Let’s focus on one of the major skills a barn manager needs: conflict resolution. Why would they need this skill?

2) Conflict resolution is a key communication skill for a barn manager for common conflicts that

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