Uses of ICT in Business

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Uses of ICT in Business

ICT is an acronym that stands for Information Communications

Technology. The concepts, methods and applications involved in ICT are

constantly evolving on an almost daily basis. It is difficult to keep

up with the changes - they happen so fast. A good way to think about

ICT is to consider all the uses of digital technology that already

exist to help individuals, businesses and organisations use

information. ICT covers any product that will store, retrieve,

manipulate, transmit or receive information electronically in a

digital form. For example, personal computers, digital television,

email, robots. Importantly, it is also concerned with the way these

different uses can work with each other. In business, ICT is often

categorised into two broad types of product: -

(1) The traditional computer-based technologies (things you can

typically do on a personal computer or using computers at home or at

work); and

(2) The more recent and fast-growing range of digital communication

technologies (which allow people and organisations to communicate and

share information digitally)

Application

Use

Standard Office Applications - Main Examples

Word processing

E.g. Microsoft Word: Write letters, reports etc

Spreadsheets

E.g. Microsoft Excel; Analyse financial information; calculations;

create forecasting models etc

Database software

E.g. Oracle, Microsoft SQL Server, Access; Managing data in many

forms, from basic lists (e.g. customer contacts through to complex

material (e.g. catalogue)

Presentation software

E.g. Microsoft PowerPoint; make presentations, either directly using a

computer screen or data projector. Publish in digital format via email

or over the Internet

Desktop publishing

E.g. Adobe Indesign, Quark Express, Microsoft Publisher; produce

newsletters, magazines and other complex documents.

Graphics software

E.g. Adobe Photoshop and Illustrator; Macromedia Freehand and

Fireworks; create and edit images such as logos, drawings or pictures

for use in DTP, web sites or other publications

Specialist Applications

Accounting package

E.g. Sage, Oracle; Manage an organisation's accounts including

revenues/sales, purchases, bank accounts etc.

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