Business and IT Strategy

1781 Words4 Pages

Two organizations that show the importance of aligning a company’s business strategy with their IT strategy are Cirque du Soleil and Major League Baseball. Both of these organizations rely on digital technology to make it easier to provide to their customers better entertainment through collaboration.
Cirque du Soleil, which was founded in 1984, has met a large amount of success in its short 30 years of operation. This Canadian multinational entertainment company has venues all over the world based in Canada, the United States and Japan. Along with these venues they perform their shows in multinational tours across the globe reaching over 40 countries. The large amount of success however did not come without the strategic use of technology to awe the crowds and feed the inner workings of their organization.
Initially, there was speculation about the prominence of IT in an organization like Cirque du Soleil, where creativity, imagination and presentation skills were considered vital, until Danielle Savoie helped the company achieve success. To facilitate the smooth flow of knowledge across different processes and projects of the organization, Danielle integrated all data gathered from different activities and supporting knowledge management systems. This was achieved by developing IT applications from scratch depending upon the custom requirements of the different groups within the organization. Cirque Memory was the repository that gathered all the data from different activities and integrated these. It was custom built and it stored Cirque du Soleil's data from various stages of its touring show life cycle.
Cirque Memory consisted of multiple modules which leveraged different activities of a touring show. These were, Open Eyes ...

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...s the best chance to find and achieve a competitive advantage.

References

Elizabeth Nixon (N/A). How Stuff Works. Retrieved from http://entertainment.howstuffworks.com/arts/theater/cirque.htm

Michael Venables (2013, August 30). Forbes. Retrieved from http://www.forbes.com/sites/michaelvenables/2013/08/30/technology-behind-the-magical-universe-of-cirque-du-soleil-part-one/

Daniel Terdiman (2005, December 5). CNet. Retrieved from http://news.cnet.com/The-tech-inside-Cirques-big-tent/2100-1041_3-5979162.html

Robert C. Ferrara (2005, February 1). Hydraulics and Pneumatics. Retrieved from http://hydraulicspneumatics.com/200/TechZone/Cylinders/Article/False/9467/TechZone-Cylinders

Elberse, Anita, and Brett Laffel. "Major League Baseball Advanced Media: Americas Pastime Goes Digital." Harvard Business School Case 510-092, March 2010. (Revised February 2011.)

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