Jeremy Frazer, an Investment Associate at Hudson Bank, has encountered a hostile work environment due to the abhorrent behavior of Vice President Chip Mazey (Yemen, Clawson & Bigelow, 2007). Mazey continuously bullies his subordinates, but is considered a rainmaker within the company (Yemen, Clawson & Bigelow). Mazey’s misdeeds include overworking associates, analysts and his secretary, taking credit for others’ work, and verbal abuse. Mazey regularly makes derogatory and demeaning comments to subordinates about everything from their work product to the way they dress to their accents (Yemen, Clawson & Bigelow). Because Mazey brings in a lot of money, the bank has somewhat turned a blind eye towards his behavior and most subordinates have learned to deal with him; chalking the situation up to the way banking works (Yemen, Clawson & Bigelow). However, some full-time associates have refused to work with him (Yemen, Clawson & Bigelow). With the exception of his work with Mazey, Frazer enjoys working with other managers, likes his job and feels that he fits in at Hudson (Yemen, Clawson & Bigelow, 2007).
The Mazey situation has Frazer concerned and he isn’t sure what to do about it. Upon speaking with other employees, Frazer has learned that they are also concerned, but feel somewhat powerless to correct the problem. Employees are concerned that bringing attention to the problem could actually make it worse. (Yemen, Clawson & Bigelow, 2007)
Criteria for Effective Solution
Any solution reached must improve the environment of the employees, while at the same not hinder the company from making profits. It is likely that executives at the bank are not aware of the full extent of Mazey’s misdeeds; although they seem to have so...
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Workplace bullying is defined as any as any type of repetitive abuse in which the victim of the bullying behaviour suffers verbal abuse, threats, humiliating or intimidating behaviours, or behaviours that interfere with his or her job performance and are meant to place at risk the health and safety of the victim (Murray, 2009). Bullying can take many forms, some blatant, others more subtle. Researchers ha...
In the 10 years Mazey had been employed with Hudson, he was observed throwing things which barely missed employees, yelling at subordinates “in a rage” and making “derogatory and demeaning remarks” possibly regarding ethnicity or origin, among other inappropriate behavior (Yemen & Clawson, 2007). Mazey can be considered as a workplace bully. Hocker and Wilmot (2011) define bullying as “repeated and persistent patterns of negative workplace behavior that is ongoing for six months or longer in duration” (p. 175). The excessive bullying behavior Mazey displayed created interpersonal tension that affected productivity. Hudson associates were hesitant, or refused to work with Mazey due to prior...
In this paper I will identify and analyze the Wells Fargo scandal as it pertains to the breakdown of leadership and ethics. I will first identify and analyze the event and discuss the challenges and conflicts the scandal presented. Then I will evaluate the issue by explaining why the issue has interest and concern to stakeholders followed by discussing the challenges presented to individuals and/or organizations around this case. Lastly, I will recommend action steps that should be taken to those involved as well as discuss what I have learned from exploring this topic.
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...e company to lose efficient employees and gain unnecessary extra costs. Even though there has yet to be an official law that specifically references workplace bullying, developments in the law are gaining momentum and hopefully, this will lead to a federal law in the next decade or so. But until that happens, because of the serious effects of bullying on employers and employees, it would be wise for companies to take internal steps to address workplace bullying through zero tolerance policies, training, and counseling. Bullying is a health and safety issue and employers have a responsibility to ensure the health, safety and wellbeing of their workers. Most importantly, it must be noted that bullying can thrive only in a workplace environment that tolerates it. This is why the workplace should make it a priority to promote a safe, trusting, and healthy environment.
Vessey, J., Demarco, R., & DiFazio, R. (2010). Bullying, harassment, and horizontal violence in the nursing workforce: The state of the science. Annual Review Of Nursing Research, 28, 133-157. doi:10.1891/0739-6686.28.133
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During the recession, Senior Management told staff to lie to the public. They agreed that they could borrow at lower interest rates than they realistically could, in order to give off a better impression of the bank and show it in a better state than it actually was. This corruption at top level influences the culture within the organization. The lack of accountability at top management led a lot of non-implemented procedures.
Understandably, one might be easily distracted by the differences of the terms, definitions, descriptions, and qualifications in the discourse on workplace bullying. Nevertheless, the following definition of workplace bullying, proposed by Carbo and Hughes (2010), provides an adequate concept for the purpose of discussion:
Have you ever been into an establishment and received horrible customer service? Do you believe that this is the employee’s fault, or is it the entire staff’s fault? Many believe that if a mistake has been made, then the fault is solely on that employee himself. When in reality, it is priorly the management’s fault and concern to correct a mistake and/or try to prevent one. On top of that, management is responsible for any misconduct behavior from clienteles or employees, because without any correction from management the entire establishment can be effected. In any organization, the employees reflect the internal processes of the company. Bad management leads to numerous problems in a business, such as poor customer service, reduced productivity, low morale, stress and tension in the team, as well
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(Benedict Carey, New York Times journalist, in the article "Fear in the Workplace: The Bullying Boss", published June 22, 2004.wikiquotes January 5th 2018)
What is workplace bullying? According to the Workplace Bullying Institute “ 35 per cent of the U.S workforce repor...