The Importance of Resolving Conflict in the Workplace

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Conflict in the workplace is a fact of life. Creating a work environment that enables people to thrive is important. Because people have different goals and needs, conflict unfortunately is inevitable. Individuals interpret and respond differently to situations. The differences in people is not a bad thing however, it’s the attitudes that arise that may make a situation a negative one. Having a competitive attitude in the workforce is a good attribute. This is the force that drives some individuals. The desire to excel and achieve are traits that employers seek as it can lead to growth and higher revenue. Companies also create competition among employees to reach quotas. It is unfortunate however, that not all competition remains friendly. It can leave people feeling bruised, unsatisfied and resentful. Collaborative people try to meet the needs of all people involved. I have found it to be a more pleasant experience to work with this type of personality. They cooperate effectively and acknowledge that everyone is important. This type can be highly assertive, prov...

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