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Effective communication as a way to success
Roles of communication in leadership
Effective communication as a way to success
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Good communication and effective leadership are two traits that can influence the growth and success of businesses and organizations. A company with great communicators can be the driving force of the business. These skills are important in management roles as well as non-management roles because managers and non-managers interact with people outside of the company. All employees are a representation of the business that he or she works for. George Bernard Shaw said, “The single biggest problem in communication is the illusion that it has taken place” (Shaw). It is imperative that leaders and inspiring leaders prove good communication skills rather than assuming that he or she has good communication skills. The purpose of this paper is to inform readers that business experts can fail without effective leadership and communication skills; however, leadership and communication skills can be natural or learned.
In September 2011, Hewlett Packard’s CEO, Leo Apotheker was fired and replaced within a year of being hired. The quick involuntary separation from the company came as a shock to many people. Apotheker was an experienced business executive with much knowledge. Hewlett Packard’s Chairman, Ray Lane stated, “the problem with Apotheker wasn't lack of vision as much as a lack of execution and communication” (Goldman, 2011). Lack of communication was one thing that caused Apotheker to lose out what could have eventually turned into a successful career with Hewlett Packard.
Within the same month that Apotheker separated from the company, former CEO of eBay, Meg Whitman replaced Apotheker. Both Whitman and Apotheker have the expertise that any CEO should have, and both are very bright business executives. However, there was one t...
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...e giving class presentations. Moses was a follower of God who doubted his communication skills as well. Exodus 4:10-12 illustrates God informing Moses that He would direct his tongue and provide the words to say. It reads, “But Moses said to the LORD, Oh, my Lord, I am not eloquent, either in the past or since you have spoken to your servant, but I am slow of speech and of tongue. Then the LORD said to him, who has made man's mouth? Who makes him mute, or deaf, or seeing, or blind? Is it not I, the LORD? Now therefore go, and I will be with your mouth and teach you what you shall speak.” (ESV). We are on a mission for God. We are to be disciples and work for the glory of God. Effective leadership and communication can help us to complete our purpose of glorifying God in all aspects of life-in the classroom, in the mission fields and even at the workplace.
The CEO’s Day Overview This case examines the multiple duties that the President and CEO of Midvale Community Hospital, Terry Blaze, participated in throughout the day to ensure that the hospital is running effectively. Throughout the day, Blaze attends numerous meetings, which are directed towards improvements, changes, or concerns that will overall affect the hospital. During several of them, he is required to make final decisions; however, he often directs other personnel to make that final judgment call. It was evident that Blaze wore many hats as the President and CEO of the hospital, which made it evident that his time was stretched thin. This could result in tasks going unfinished or completed incorrectly.
This book is important to business students because it shows that even the most seasoned executive runs into unexpected challenges and can find themselves in uncharted territory. Jim Barton’s experiences and lessons can be lessons for anyone. Any employee, whether they are support staff or a top executive, should always maintain an open mind and be ready to learn from a situation or the people around them at any time.
CVS CEO Larry Merlo demonstrates the transformational style of leadership. Transformational leaders like Mr. Merlo employs the kind of leadership that motivates employees to invest their energy into strategies ( Kouzes & Posner, 2007). His leadership philosophy and behavior aligns with the description and definition of a transformational leader. According to Kouzes and Posner (2007) , transformational leadership occurs when in the process of interaction, individuals raise one another to higher levels of motivation and morality (Kouzes & Posner, 2007). Their goal, which might have started as distinct and separate, but related, become fused (Kouzes & Posner, 2007). When individuals are part of an entity that raises them to higher levels
Sears Holdings is a company in transition. Now, faced with adversity and the threat of bankruptcy looming its leadership has come under scrutiny. “Great leaders not only have drive; they want to lead. Also important is a high need for power, a preference to be in leadership rather than follower positions. A high power need induces people to attempt to influence others, and sustains interest and satisfaction in the process of leadership. When the power need is exercised in moral and socially constructive ways, rather than to the detriment of others, leaders inspire more trust, respect, and commitment to their vision (Bateman, pp 399, 2007).”
Communication strategies pose a direct influence on job performance, degree of job ability, and career development of employees, and thus have a direct association with leadership effectiveness (Argyris, 1962). Several challenges arise from communication deficiency , including the consequences of differences in cultural value, language, and situatedness. SAHC leaders can conquer these difficulties by striving to comprehend the root causes of the difficulties and integrate appropriate communication skills to manage the
This paper will explore how the company is fairing under the leadership of its current CEO, Andrea Jung. There are two opposing views regarding the company's current and future success. One group feels that the firm has a promising future with Jung at the helm while the other group does not. This paper will analyze the pros and cons uncovered by each team member and discuss which view prevailed in the debate and why.
...o the job as the other previous CEO’s of this company except he was someone who wanted to focus on employment development.
In 2014, JB Hi-Fi announced the retirement of their CEO Terry Smart. He had been with the company for more than 14 years. In an interview with Smart Company, Smart explained the process for hiring his successor. Smart (2014) stated that succession planning is not something that can be done overnight, it’s a long-term process and it’s part of the board’s role. When JB Hi-Fi promoted Richard Murray to CEO it was because of his extensive experience, knowledge, skills and contribution to the organisation over 11 years (Keating 2014). This example of JB Hi-Fi’s succession planning not only demonstrates their diligence in following their charter but also the emphasis placed on laying the right
In the 1960s we saw that IBM was getting majority of its income from the System 360. This was a very good time for IBM because sales were booming and it was growing. Eventually sales begin to decline and the company nearly died because its plans and strategies did not change with the circumstance. Then Louis V. Gerstner comes in as the new CEO and turns the company around over time through his leadership. He does this by changing the company’s plans and the way the company operated because circumstances were now different. This shows that leaders play a huge role in the fate of its people and organization. In the IBM book we see Lou shares the same opinion because he says, “It’s been said that every institution is nothing but the extended shadow of one person”. This person Lou refers to is the
Peter Löscher, the former CEO of Siemens Corporation, helped the company get out of a precarious predicament. Using his transformational leadership, his unique qualities of intelligence, knowledge, expertise, self-confidence, integrity, and maturity and his legitimate and expert power he helped dig Siemens out from a deep hole of legal problems that it could not have survived without his help. With his cross-cultural leadership style, Löscher was able to motivate and influence the variety of employees that worked for him to move Siemens to a better place in the business world. Even with this help and the great qualities he possesses, Löscher was only CEO of Siemens for 6 years.
Communication and leadership go hand in hand. We all communicate daily and communication is a major part of our day. Sargent (2016) discussed how the leadership style of his supervisor relates to her communication style, which has affected his department in a negative way causing lowered productivity. Communication from a supervisor is so important to the success of a team.
The purpose of writing this essay is to give an idea how these two respected CEOs of multinational companies has changed the world. Technology is booming nowadays, even the minor things that we can do manually are done using technology. Steve Jobs, the co-founder of Apple computer and Bill Gates, the co-founder of Microsoft, has changed the world. These two leaders are best known for their innovations which has taken our world to the next level. Steve and Bill has got something in common. Surprisingly, both of these CEO had never graduated from college, but they are known to be the world most successful leaders and they both work in the same kind of company (Lashinsky, 2013). Nevertheless, their leadership styles differs (Peralta,2011). The way they treat the employees at the workplace is in contrast.
Communication is a very important aspect in leadership. It involves the ability of managers and other leaders in an organization to engage employees through effective listening and understanding of any issues that may be making it difficult for them to realize their full potential. The need for good communication capabilities in the workplace is to make sure that leaders give employees enough time to air their opinions before any binding directions are made. It is always necessary for leaders to remain mindful of the manner in wh...
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.