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Social work theory and burnout
Occupational stress and mental health
Occupational stress and mental health
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Recommended: Social work theory and burnout
3.6. The definition of burnout
There are many definitions of burnout as we can see on many conceptualisations of burnout. However, it is important to thus note that each adds a certain aspect to the definition of burnout. Despite that yet, it does not help us to easily identify the disease both on methodological and theoretical grounds, as the consensus does not appear to be present (Beemester & Baum, 1984).
On the other hand, there is a description of burnout in the ICD-11 Beta Draft under the code Z73.0 (WHO, 2016)
“Burn-out is the result of chronic stress (at the workplace) which has not been successfully dealt with, characterized by exhaustion and depersonalization (negativism/cynicism) and is found predominantly in caring and social
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Freudenberg (1974) identified the state of being burnout in volunteering social workers. It has led to a certain direction of the definition. Evidently, from ICD-10 definition, we can identify the three-dimensional structure which Maslach describes and follows (Maslach & Jackson, 1986). Alas, burnout is thought to be: a syndrome of emotional exhaustion, depersonalisation and reduced personal accomplishment (Maslach, Schaufeli, & Leiter, 2001).
The definition has been also updated and changed around and many more definitions are being used:
Burnout is a process that begins with excessive and prolonged levels of job tension, which causes the stress producing a strain in the worker (feelings of tension, irritability and fatigue). When workers defensively cope with the job stress by detaching themselves psychologically from the job and becoming rigid, cynical, and apathetic. In the end of the process, of being burnout, one becomes completed (Cherniss, 1995; 1980)
Burnout is “a progressive loss of idealism, energy and purpose experiences by people in the helping professions as a result of their work conditions” (Edelwich & Brodsky, 1980, p. 166, in Beemsterboer & Baum,
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Bakker and Demerouti (2007) would describe them as aspects of the job that promotes personal growth, learning and development and directly reduces the impact of job demands. It would be significant to say that they have both negative correlation and are strongly related.
Furthermore, Bakker, Demerouti and Euwema, 2005 found that combination of high demands and low job resource has been found to be imperative in predicting burnout. Specifically lack of managerial and colleague support in combination of high word load and demands, both physical and psychological, stimulates and onset of burnout.
Most common individual antecedent is personality, which has been found to influence the onset of burnout. Alacorn, Eschleman and Bowling (2009) has found that the Big five influences the burnout onset. Extraversion, emotional stability, conscientiousness and agreeableness are negatively correlated to three dimensions of burnout. In terms of job demands and resouces: extraversion should impact the job resources. Being of a nature to be able to seek social help and socialise expands a circle of social support, which decreases the stress load. Not only that, in combination with conscientiousness, the work environment is more positive and a healthier relationship with management increase resources and decrease demands. Addtionally, extraversion increases the perception of belonging and thus eases the settling into the job’s role, easing
According to research done by psychologist Christina Maslach, Ph.D. Burnout effects a person’s mental, emotional, physical and behavioral functioning. Maslach’s research provided the following list of typical symptoms one would experience. Mentally, Burnout can lead to confusion; impaired judgment and decision-making; forgetfulness; and decreased ability to identify alternatives, prioritize tasks, and evaluate one’s own performance. Emotionally, Burnout can cause emotional exhaustion; loss of a sense of personal accomplishment and merit; depersonalization and alienation; depression; and easy excitability, anger, and irritability. Physically, Burnout can lower energy level, change appetite and sleeping, and cause gastrointestinal problems, hypochondriacal complaints, and exhaustion. Behaviorally, Burnout can cause increased or decreased activity level; extreme fatigue; excessive isolation from coworkers, family and clients; disorganization; misplacing of items; and impaired competence on the job.
Ivancevich, Konopaske, & Matteson, 2011 defines burnout as a psychological process, brought about by unrelieved work stress that results in emotional exhaustion, depersonalization, and feeling of decreased accomplishment. Examples of emotional exhaustion includes; feeling drained by work, fatigue in the morning, frustrated, and do not want to work with others. Depersonalization is when a person has become emotionally hardened by their job, treat others like objects, do not care what happens to them, and feel others blame them. A low feeling of accomplishment also results from burnout. A person is unable to deal with problems effectively, identify or understand others problems, and no longer feel excited by their job. (Ivancevich et al., 2011).
Social workers deal with intense situations daily. It is important that social workers are aware of how they are affected by these interactions. Priscilla Dass-Brailsford explains in her book, that countertransference, vicarious trauma (VT), secondary traumatic stress, compassion fatigue and satisfaction, and burnout are all different ways that counselors can be affected (Dass-Brailsford, 2007). This is where it is important for social workers to have a plan of self-care and stress management resources to use.
Compassion satisfaction is another area that was explored and this provides positive results on the mental and physical well-being of social workers and if a person is satisfied in their job they are less likely to suffer from compassion fatigue and burnout and by providing better supports in agencies and organizations it could also be another way to prevent job stress and burnout. Source Three Lloyd, C. & King R. (2004). A Survey of Burnout Among Australian Mental Health Occupational Therapists and Social Workers. Social Psychiatry and Psychiatric Epidemiology. September 2004, Volume 39, Issue 9, pp 752-75, DOI: 10.1007/s00127-004-0808-7 Summary
As stated previously, some of the effects of role stress and burnout, are low retention rates, high staff turnover, decreased quality of care and decreased job satisfaction. According to data, stress has been shown to cause 40% of turnover and half of absenteeism in the workplace.
Burnout occurs when a person does not have effective coping skills to deal with the demands of the work they are performing; it is also said to be chronic stress caused by the high demands of a job. Burnout has three dimensions that make it up, emotional exhaustion, depersonalization, and reduced personal accomplishment (Vargus, 2014). Some causes include long hours, not having enough or the proper equipment, having inadequate staffing and caring for demand...
Burnout is a highly unusual type of stress disorder that is essentially characterized by emotional exhaustion, lack of empathy with patients, depersonalization, and a reduced sense of personal accomplishments. The nature of the work that healthcare practitioners perform predisposes them to emotional exhaustion. On the other hand, the lack of empathy towards patients is caused by the nurses feeling that they are underpaid and unappreciated. Numerous researches have associated burnout with the increasing rate of nurse turnover. This paper explores the causes of burnouts in nurses as well as what can be done to prevent the them.
Still, researchers such as Lizano and Barak (2012) showed how burnout factors, such as higher emotional exhaustion, job stress and work-family conflict can be a major cause of turnover in social services, affecting the quality of services delivered. Although burnout factors are present barriers in a social work profession, I was interested to review resiliency factors, such as self-efficacy skills. I want to investigate how resiliency factors are present in some social workers. These resiliency factors enable workers to perform, despite the demands of the profession. All of these factors are relevant to social work and will promote future alternative strategies to assist the delivery of DCF quality services for children in
The purpose of this study is to help find a cure to burn out. The word cure is used here because it is an illness. Burnout like many other illness out there has symptoms, as mentioned earlier burnout can cause many issues like physiological problems, sleep disorder and overall feeling of fatigue. Finding a way to end this affliction is key to everyone in the social work field and the ones affected by social workers.
Burnout has become a major social, cultural and health issue. It has also become globally significant. It affects all kinds of people regardless of their age, race, gender, etc. It can occur at any stage in one’s life and affect them on a physical, emotional, social or cultural level. There is a lot of stigma associated with burnout in the society. Education is key to break the stigma. The risk for burnout has risen significantly in certain occupations, notably in the field of human services. Self-awareness as well as awareness of others is important to identify the problem and treat it in the most suitable manner. This paper considers understanding burnout by examining a few
However, in recent years, burnouts have been noticed outside of work: marriages, athletes, but in particular, students. When being examined, students were ranked middle to upper level of the burnout scale compared to educators, counselors, nurses and, emergency medical service (EMS) responders. This has indicated that students are experiencing burnouts during their learning process. Student burnout can lead to a high number of absences, less motivation to do work that is required, or even drops out of school. This is evident that student burnout has a negative impact on academic learning. There are several reasons on the importance of student burnout: student burnout may be the underlying key to understanding student behaviors during their studies, student burnout may also influence their relationships, and the frequency of student burnout may affect the general reputation of the institution for new students. Student academic burnout has been explored in the relation of three factors. Those factors are as listed: a low sense of achievement; the decline feeling of proficiency and the want to be able to succeed, depersonalization; the unsettling feelings of detachment, and emotional exhaustion; the feeling of your inner resources being drained. As a college student that has experienced academic burnout, I can say that the three factors; a low sense of achievement, depersonalization, and emotional exhaustion are all true. The feeling of academic burnout is tiring. It makes you feel as if you are weak, and all you want to do is sleep. Academic burnout feels as if all of a sudden you can’t comprehend anything and there is a fog that you cannot see beyond. Academic burnout, however, is not just because of me not understanding the
Happell, Martin, and Pinikahana (2007) also argue in their research that “despite the strength of discourse and debate in relation to stress and burnout in psychiatric nursing, limited research has been conducted in this area” (p. 40). Although a handful of studies (Cañadas et al., 2013, Dickinson and Wright, 2008; Happell, Martin, and Pinikahana, 2007, Ewers et al., 2001) agree that burnout reduces employee effectiveness which can compromise quality of care provided for the patient, there is still little research and support in this
-The challenges of managing time effectively coupled with lack of social support network and the onset of emotional fatigue being brought on by the feeling of burnout
...ut feels energized to go to work. They don’t feel physically or mentally exhausted because they don’t feel stressed out from all their work. They get a thanks or a rewarded from their work place or their client. In order to avoid burnout you need to monitor your inner self as you move through you work day. Start asking yourself, “am I happy, am I motivated or do I enjoy my day?” If you are answering no, this can lead into burnout. Self-care in this situation is very important. Caring for yourself means having a good friendship having some fun with each other, engaging in spirituality, these can play a part to avoiding burnout. In this profession it is a common problem for a student or worker not to ask for help because they are the helpers often giving without taking a helping hand. It`s essential to ask for help when you start to feel the exhaustion of overwork.
In the 1970s, burnout became a vital concept that emerged in psychological literature (Schaufeli, Leiter, & Maslach, 2009). According to Barford and Whelton (2010), burnout initially was described as emotional overload, cynical reactions, and mental exhaustion. Burnout has inspired research on job stress in various areas of work within the helping field. Christina Maslach developed the most research formulation of burnout that is utilized (Barford & Whelton, 2010). The three dimension model includes emotional exhaustion, depersonalization, and personal accomplishment. Moreover, burnout is mostly widely defined as a syndrome that is caused by depersonalization, lack of personal accomplishments, and emotional exhaustion (Blau, Tatum,