Online Advertising And Social Media Has Improved Consumer Behavior

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1. Literature review
As technology today is advancing and rapidly changing, the business firms are trying to benefit from these technological advances and employ it in their favor. As a result, the use of traditional marketing tools such as: television, brochures, billboards, radio and magazines declined, while online advertising and social media marketing has increased dramatically in the most recent years.
According to Evans (2009), online advertising started in 1994 with websites and search engines selling banner ads, and over the time the revenue gained from it started to increase .then online advertising forms started to change. (Evans, 2009)
Tuten talks about online advertising in his book “Advertising 2.0” (2008). He explained how marketing …show more content…

More customers now are drawn to internet stores. A major factor for this change is the convenience (Bhatnagar, Misra & Rao, 2000)
Instead of visiting stores to find products they desire, now customers search for products online and compare between the different offers available to choose the best alternative the fits there needs. However, online shopping has some drawbacks, customers are afraid of losing their money, the order might not be delivered and the security issues involved in online transactions. (Moshrefjavadi, Rezaie Dolatabadi, Nourbakhsh, Poursaeedi & Asadollahi, 2012)
Most of recent researches confirm that online marketing has an impact on both businesses and consumers. It changed some aspects of the business marketing plans, and increased customer’s reliance on online shopping. This report plans to measure this influence on both buyers and sellers in …show more content…

Social media is currently an important part of our daily life as everyone now has their own account or profile which they access several times a day.
Using social media has affected our lives in different aspects, most importantly; it affected the way we do business. Almost every company now whether it is small or large uses social media as a marketing tool. Firms started using social media applications as a way of spreading the word about the products and services offered or to reach a larger number of customers and keep them well informed.
Furthermore, the social network has definitely influenced the consumers as well. A segment of consumers have shifted to online shopping because it offers convenience and more diverse choices. A recent study that involved 3000 respondents determined that 70% of them prefer shopping online (Morris, 2013).
Customers are now able to obtain information about the business’s new offers and products available any time. Consumers now rely on online recommendations and reviews to reach a decision about products they plan to

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