Relationship Building Essay

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Six Steps of Relationship Building These are the six proven, tested steps to relationship building. They have been around since Dale Carnegie wrote “How to Win Friends and Influence People many decades ago and even before that The emotional element of caring is so powerful that it can often overwhelm concerns about price, relative quality, deliverability, size of company in market, and so on… They have always worked, and they always will. 1. Be a Positive, Upbeat, Cheerful person. Be optimistic and encouraging, be happy and easygoing. Be the kind of person that other people are attracted to. (Never Criticize or Complain.) 2. Acceptance. People like to be around people who accept them for the way they are without judgment or criticism. The more accepting you …show more content…

All excellent salespeople are excellent listeners. Listening is a key part of good communication. Letting the prospect talk can give you important hints and clues of what’s going on inside his / her mind. Remember: Your primary job in the counseling process is to build and maintain a high level of trust and listening builds trust. Listening to the prospect shows that you have complete attention on what the prospect has to say. Indirectly, you pay him / her great compliment. You make him feel valuable, worthwhile and important. You cut through the resistance, tension and suspicion that accompany any new sales activity. You put the prospect at ease by the very act of focusing your attention totally on him / her and on every word he / she is saying. This also makes the prospect feel that you have understood his requirement. 3. How to develop Mega-Credibility for your Training Institute. Credibility is the foundation upon which your success as a counselor is built. Your credibility (and the institutes) plays a big role in the buying / investing decision of the

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