Relationship Building Essay

750 Words2 Pages
bulb-icon

Recommended: Strategies for effective listening skills

Six Steps of Relationship Building These are the six proven, tested steps to relationship building. They have been around since Dale Carnegie wrote “How to Win Friends and Influence People many decades ago and even before that The emotional element of caring is so powerful that it can often overwhelm concerns about price, relative quality, deliverability, size of company in market, and so on… They have always worked, and they always will. 1. Be a Positive, Upbeat, Cheerful person. Be optimistic and encouraging, be happy and easygoing. Be the kind of person that other people are attracted to. (Never Criticize or Complain.) 2. Acceptance. People like to be around people who accept them for the way they are without judgment or criticism. The more accepting you …show more content…

All excellent salespeople are excellent listeners. Listening is a key part of good communication. Letting the prospect talk can give you important hints and clues of what’s going on inside his / her mind. Remember: Your primary job in the counseling process is to build and maintain a high level of trust and listening builds trust. Listening to the prospect shows that you have complete attention on what the prospect has to say. Indirectly, you pay him / her great compliment. You make him feel valuable, worthwhile and important. You cut through the resistance, tension and suspicion that accompany any new sales activity. You put the prospect at ease by the very act of focusing your attention totally on him / her and on every word he / she is saying. This also makes the prospect feel that you have understood his requirement. 3. How to develop Mega-Credibility for your Training Institute. Credibility is the foundation upon which your success as a counselor is built. Your credibility (and the institutes) plays a big role in the buying / investing decision of the

Show More
Related

  • The Counselling Process for the Middles Stages of Helping a Relationship

    1290 Words  | 3 Pages

    The counselling process is one that may last for as little as one session or for years, it is within the middles stages of the helping relationship that particular counselling skills such as a focusing, challenging and immediacy can be implemented, as well as use of advanced empathy that can be applied due to increased familiarity with a speaker. Many actions may occur within middles stage of the helping relationship such as transitions that occur for a multitude of reasons and the outcome of which can vary based on the attitude of the speaker. Self-awareness remains vital throughout the entire counselling relationship due to the continual influence of empathy in the helping relationship and remaining aware my own motives and values when using advanced empathy and specific counselling skills. Ethics and boundaries are also involved within the counselling process as within a counselling relationship, I as the counsellor, must be careful with the balance or expenditure of power when challenging.

    Read More

  • 4 Core Functions Of A Substance Abuse Counselor

    1840 Words  | 4 Pages

    This paper will discuss the following 4 Core Functions of a Counselor: Case Management, Client Education, Crisis Intervention, Referral and their primary purposes.

    Read More

  • Humor In Persuasion

    1132 Words  | 3 Pages

    In their article, “On the Dangers of Pulling a Fast One: Advertisement Disclaimer Speed, Brand Trust, and Purchase Intention”, professors of marketing and psychology Kenneth C. Herbst, Eli J. Finkel, David Allan, Gráinne M. Fitzsimons investigates the impact of disclaimer speed on consumers’ intention to purchase the advertised product. Consumers must determine the motives of advertisers in order to make the right decisions because at the same time consumers believe that advertisers are using tactics to trick them (Friestad and Wright). This puts on a negative connotation among advertisers and shows that there is a lack of trust between consumers and advertisers however it is important to also see that not all advisers are untrustworthy. One way to notice if someone is lying is noticeable by a “vocalized pause” because words like “um”, “er” and “uh” are used to fill in the gap of communication (191). A problem in trust between advertisers and consumers lowers the capability of persuading customers into spending money while also lowering the credibility of advertisers. Herbst et al., points out that, “consumers believe that fast disclaimers represent a tactic used by advertisers to hide information or to deceive consumers”. Not only does this make customers doubt a given offer but this also shows that a hasty transaction produces an

    Read More

  • Consultative Sales Process

    1196 Words  | 3 Pages

    In selling, there are three different types of selling. They are consultative, transactional, and strategic. The consultative selling process takes place in which the salesperson determines the problem a customer is having by spending time with the person and trying to solve and recommend a solution that will specifically address that problem. This involves meeting customers’ needs by asking specific questions, listening actively and giving feedback, understanding their problems, creating the appropriate solution, creating a sales presentation, and following through after the sale. To be most successful, a salesperson should think of the sales presentation as a four-part process. This process includes discovering the needs of the customer,

    Read More

  • Listening in Communication

    1276 Words  | 3 Pages

    A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.

    Read More

  • Social Psychology of Persuasion

    1126 Words  | 3 Pages

    be a successful persuader. You should also know what to look out for, so you don't fall

    Read More

  • Christian Counseling: An Overview

    1485 Words  | 3 Pages

    there will be good days and bad days and the counselor must be careful not to allow the emotions of helping others become the main objective in

    Read More

  • Reflective Essay: Why I Choose Counseling

    1190 Words  | 3 Pages

    It is very important to listen and pay attention because as a Counselor you do not want to miss out on any important information that can help determine the root of the problem. I also find that being a good listener is one of my strengths as well as being compassionate, open-minded, and sympathetic. I overcame many personal hardships in my life, and because of those hardships I am a stronger person, with a positive outlook on life that can help make a difference in someone. One of my personal characteristics that I feel that I need to improve on is that I become too emotionally involved because I care about those I will work with. I want to be able to do my job without my emotions getting in the way. The best way to do that is to learn strategies and techniques to help me improve. I am willing to learn and work hard to make sure I become a qualified professional for this

    Read More

  • Essay On Credibility

    489 Words  | 1 Pages

    CREDIBILITY; In business writing, establishing credibility is very crucial to conveying the information the source intended. Creating credibility in the writing gives an appeal to the receiver or audience. It is about convincing the receiver to trust and respect the writer enough to take action. In order to be credible enough, it’s good for the writer to know the audience or receiver as it helps you say things that the receiver wants to hear.

    Read More

  • Building Rapport And Active Listening Skills Case Study

    856 Words  | 2 Pages

    Being interested: in active listening it is important that we are investing in what the client is saying. That we are not only listening to what is being said but showing that we are interested. This involves using eye contact

    Read More

  • Active Listening Essay

    1440 Words  | 3 Pages

    As a professional in today’s society, it is greatly important to be able to communicate effectively with other professionals, with clients, and with those that are encountered in daily living. In order to communicate in a proper manner, not only is talking and non-verbal communication, but a large aspect is the ability to listen. Listening is a vital task in order to build a relationship and find meaning in someone else’s words. In order to find this meaning one must follow the characteristics of active listening, face the challenges to listening, and reflect upon one’s own listening skills.

    Read More

  • Persuasive Communication: The Audience Analysis Of An Effective Communication

    1426 Words  | 3 Pages

    Perhaps the most pervasive discipline in business in which persuasion is required is in sales. The bedrock of sales is persuading your audience to purchase your product or service.

    Read More

  • Essay On Barriers To Effective Communication

    1181 Words  | 3 Pages

    Listening is a big part of communicating well with others. Take time to carefully listen to what others are saying, and also take time to observe their nonverbal communications. A good listener does not interrupt the person while their talking. they make eye contact with the person speaking. they provide the speaker with their full attention, avoid unnecessary distractions, and try to understand the other persons point of view by being empathetic.

    Read More

  • What Is Effective Listening

    1858 Words  | 4 Pages

    “Hearing is the sensory ability to receive sound” (Walker, R., 2015) and requires no effort while listening is a complex cognitive, affective, and behavioral process (Edwards, R., 2011). Thompson, Leintz, Nevers, and Witkowski define effective listening as the “dynamic, interactive process of integrating appropriate listening attitudes, knowledge, and behaviours to achieve the selected goals of a listening event” (Thompson, K., Leintz, P., Nevers, B. &Witkowski, S., 2004). Effective listening is more than just a cognitive practice, to be an effective listener one must “hear” what the listener is saying but also comprehend the message being conveyed. This can be achieved by practicing three frames of listening. Cognitive listening centers on how words and phrases are “comprehended, understood, interpreted, evaluated, remembered, and recalled” (Burleson, B.R., 2011). Affective listening is the focus of attention, and displays of acceptance and empathy toward the speaker. Behavioral listening characteristics show engagement through non-verbal cues like eye contact and nodding, along with verbal cues like inquiries or advice. Effective listening should not be taken for granted; there are several advantages to understanding and practicing effective listening. When you become a better listener you build stronger interpersonal relationships, you are perceived as having greater intelligence, and improved listening skill establish stronger overall communication skills. These are valuable benefits for me both personally and

    Read More

  • Reflections on Counseling Sessions

    2225 Words  | 5 Pages

    The counseling session began with the introductions where I introduced myself as the counselor and later introduced my client. This stage is important in any counseling session since it is the time of exploration and focusing according to Gerard Egan as quoted by Wright (1998) in his essay on couselling skills. It is in this session that I was able to establish rapport and trust with my client in order to come up with a working and fruitful relationship with him. During this stage I made use of skills like questioning, where I would pose a question directly to my client, sometimes I would choose to just listen to what the client wanted to speak out while in some instances I would be forced to paraphrase the question if I felt the client did not understand the question I had asked previously. There were also other times when I would reflect through silence. During such a period, I got time to study the client and the information he had given. This being a difficult area, since some clients may not be able to volunteer information to you as the counselor, I decided to assure the client of confidentiality of any information he was willing to share with me with a few exceptions which I also told him about. Being open to him about the only times the information may not be confidential was part of my building rapport and establishing trust with him. I therefore, decided to ask the client what information he wanted to share with me and lucky enough he was ready to speak to me about different issues that he was going through.

    Read More

More about Relationship Building Essay

Open Document