State Farm Case Study Essay

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Real Choices at State Farm Case Study 1. What is the decision facing State Farm? State Farm is wanting to know how safe their drivers are. State Farm is not the only company who is implementing Big Data. Big Data is a popular term to describe the exponential growth of data in massive amounts that are difficult or completely impossible to process using traditional database techniques. Other well-known insurance companies already have driving tracking programs in place. The biggest issue State Farm is facing, is how their program will stand apart from the others in order to be successful. 2. What factors are important in understanding the decision situation? There are many factors that will play a key role in understanding this particular situation. The five elements of the external environment will help analyze the marketing environment. The …show more content…

What are the alternatives? There are a few alternatives that State Farm could choose to take in this situation. One possible alternative would be to have the customer’s State Farm agent go on a driving test with the customer. This would prove if the driver is safe and deserves the discount State Farm is offering if they install the device in their car. Another possibility would be to find another way to track how safe the drivers are without having to install a device in the client’s car. I think not having a device in the car, would make clients feel more comfortable and want to participant in the program, in order to get the discount. 4. What decision do you recommend? State Farm has a few decisions to make regarding the implementation of this program. I think State Farm needs to market this idea to their younger clients all the way up to middle-aged clients in order to substantially increase their products. Another great idea would be to create an incentive program for families who have more than one safe driver. Incentives such as t-shirts, restaurant gift cards, etc. might entice clients to join the program as

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