Social Work Interview Analysis

I believe this interview also gave me the opportunity to look at my own interviewing skills. I was able to note that I repeated a lot of my responses. For example, when I thought it was good way how she interacted with her clients or how the hospital had a charity, I would continuously respond with “I think that’s great.” I also found that I did not sound as confident when I was doing the interview. I think this showed that I was a little nervous at first due to the fact that it was the first time I conducted an interview. One good thing I did was that when I didn’t understand a part of the social worker’s response, I would go back to what I didn’t understand. I think this can help me when I’m with clients because I could be missing important

information if I don’t understand something that a client is telling me.
In all, this interview allowed me to gain a better understanding of the case management process in a hospital. I think learning this will be extremely beneficial since I want to work at a hospital setting. It also helped me identify what I need to improve for my interviewing skills when I work with clients. In addition, I gained insight on how to communicate with clients with respect and dealing with situations where a client might be resistant. Being able to talk to a social worker about her work in the field made this an enjoyable and enlightening experience.