Communication Goal Statement

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Recommended: Roles of a social worker

Part I: I am currently working at the as a social worker assistant. Prior to working at the nursing home I was employed at a restaurant as a general manager. I have found that my current job to be very rewarding. The reason I am majoring in social work is because I have a strong desire to help people, make things better, and make a difference in people’s lives. My goal is to become a licensed social worker and work in the gerontology field. The communication skills I currently use in the field of social work are as follows: 1. Listening skills, such as listening to the client and understanding client needs and wants more carefully and responsively. Acknowledging the feelings they are expressing. Compassionately allowing them to express their feelings. Listening and reflecting back on what I hear allows me to identify client’s thoughts. Listening in the field of social work is crucial in understanding client’s situation. Listening responsibly lets the client know you care about them. 2. Explaining conversational intent and invite client consent. In order to help client cooperate and reduce any misunderstandings, invite client to join in the kind of conversation you want to have. Whether it may be long, complex, or short, explain intention and invite the consent o the client. This step has encouraged me to expand possible conversations and practice in a variety of conversations. It also allows client to trust and understand where conversation is heading. 3. Interviewing skills, which are used daily in the field of social work. Questioning clients is a very important part in assessing the client. Learning how to use open-ended as well as close-ended questions at the appropriate times is crucial when assessing the client. Asking questions is a powerful tool in focusing conversational attention and guiding interaction with others. There are many creative possibilities in using interviewing skills. 4. Expressing appreciation is important in building relationships with the people around me in the nursing home as well as the social work field. Expressing delight, affirmation, encouragement, and gratitude is an important part in appreciation technique. The nursing home continually requires social workers to attend to problems and it gets very easy to see what may need to be fixed. By giving appreciation makes the relationship with the client strong and easier to when working with client problems or disagreements. It also gives the client a sense of self- worth and a higher self-esteem.

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