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Importance of packaging towards customers
Review of literature on the influence of product packaging on consumer buying behaviour
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1.2 PACKAGING IN FMCG INDUSTRY
Packaging mirrors the image and uniqueness to the consumer about a company while branding a product (Mishra and Jain, 2012). Today’s consumer never differentiates the consumer product from its package, where they look the package also as a part of that product (Ahmed et. al., 2005). Packaging plays a vital role of protecting the product inside and attracting the consumer outside. Packaging has a significant part in allowing products to respond to the demands and needs of modern consumers. Packaging is a vital opportunity to build new brands or reinforce and add value to a positive experience of an existing product or brand. It also plays an important role in creating a product brand and in communicating with
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Packaging and advertising were virtually unknown. Today’s packaging is a massive, lucrative industry and often it is the way the packaging looks that persuades the shopper to buy the product inside it (Ryan, 2004). Worldwide packaging expenditures are accomplishing US$500 billion proving package as a worldwide demanding instrument due to innumerable facets.
Several market features and consumer styles theme to the augmented role of product packaging in the marketing mix (Underwood, 2003). Packaging, being the fifth ‘P’ of the marketing mix (Kotler et al., 1999) exhibits physical and psychological functions where it allows products to be protected, stored, transported and dispensed (Roper & Parker, 2006). Packaging is considered in the value creation process of any FMCG product. Packaging value is demonstrated by brand equity, market segmentation, product differentiation, pricing, new product introduction and promotion (Deliya and Parmer, 2012). Being one among the market principle comprising product, price, promotion and place, product packaging
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The large growing middle class, liberalization and organized retail sector are the catalysts for growth in packaging (www.indiapackagingshow.com). By 2025, the Indian packaging industry will have an annual turnover of $ 32 billion from the current $ 24.6 billion. The overall turnover of packaging industry is about $ 550 billion in the world scenario where about $ 24.6 billion per annum is the Indian share. The annual growth rate of this sector is about 15 per cent per annum (Natchiappan 2014). Rise of Indian incomes will change the shape of country’s revenue pyramid where about 291 million people will be moving to a sustainable life from the phase of desperate poverty and the middle class population will further increase to 583 million from 50 million which is the current size (Mckinsey report 2007), which will further activate the packaging material consumption and thus, the packaging industry will breed extra. According to a report on packaging industry in India
Have you ever thought how much research and effort a company has done to make their product appeal to you? A company will conduct surveys, record human responses to specific images, and adhere to government regulations not to mention all the different designs produced, just so that you will want to buy their product over their competitors. In Thomas Hine’s essay, What’s in a Package, Hine discusses the great length the response that a consumer should have when looking at a product’s packaging, the importance of manufactures’ marketing campaign, the importance of packages depending on the culture, then finally to why designs will change over time.
We have to know the methods that the marketers use to attract us, and also the factors that make us very confident when buying a specific food product .The article by kim severson “Be It Ever So Homespun, There’s Nothing Like Spin,” Discusses the food packaging issues which I believe are strong ways in misleading people. At the begging of this article, Severson writes about her experience with food and our confusing attraction to the products by their packaging. The part when Severson writes “Something made me uneasy when I dropped a box of organic koala crisp cereal in my shopping cart.” When we think about it, why was it
Kotler and Keller (2014) develop on what product represents in the marketing mix, as the idea centers around its design, quality and packaging. Continuing with the Four P model, price should be considered when marketing a product. The price component asks one to determine the list price, discounts, allowances, and payment period of a product (Kotler & Keller, 2014). Finally, Kotler and Keller (2014) list promotion and place as the final two variables associated with the older Four Ps. Promotion deals with how a product is advertised and what type of sales force will be utilized, while place is associated with the channels and locations for which your product will be featured (Kotler & Keller,
Schrager, M. (2012). Why FedEx’s Marketing Efforts are the Perfect Package. Business Marketing Association, Chicago. Retrieved Nov 12, 2013, from
Protective packaging is sold to organizational customers through select distributor networks via personal selling. Sales commissions for AirCap are set at 2%. Often, manufacturers must have a regional presence to be successfu...
Global: Worldwide packaging shipping volume is increasing as a result of global exchange, e-commerce, and changes in supply-chain management.
The marketing mix refers to the set of actions, or tactics, that a company uses to promote its brand of products in the market. Price, Product, Promotion and Place, are known as the 4Ps that make up a typical marketing mix. As marketing evolves, there are additional Ps that can also be included in the marketing mix, however, focusing on the 4 core Ps of the marketing mix, price, place, promotion and Product, taking an in-depth look at the aspects of Victoria’s Secret in general and in terms of the selected product. All the elements of the marketing mix influence each other. They contribute to the business plan for a company and if managed correctly, can give it a great success. In order to successfully master marketing mix, it needs understanding,
Moving up the pyramid, the next level includes brand meaning – what are you? This incorporates performance and imagery. The product itself is at the heart of brand equity, and designing and delivering a product that satisfies the consumers’ needs and wants is crucial for successful marketing. In order to reach resonance at the top of the pyramid, the product must (at least) meet, if not surpass, customer expectations and functional needs. The goal here is to identify and communicate brand meaning. Performance dimensions consists of five categories: primary characteristics and supplementary features; product reliability, durability and serviceability; service effectiveness, efficiency and empathy; style and design; and
[6] Newman, K. A. (2009) Packaging is critical to brand identity, Packaging. (pp. 30 – 34)
Saran gave Sealed Air a competitive advantage by providing increased protection during shipping compared to uncoated bubbles. Another major point of success for Sealed Air was the importance they placed on market education to inform customers of the advantages of using coated bubbles. It worked extremely well because in 1980 Sealed Air was able to make $25.35 million in sales in the US. It wasn’t long after until competitors were able to penetrate the market forcing Sealed Air to make a choice, whether to enter the uncoated bubble packaging market or not. It was a difficult decision to make due to Sealed Air’s experience developing coated bubbles and its brand recognition. All while trying to maintain its market leadership and drive for technological innovation. The problem was if Sealed Air added uncoated bubble packaging to its mix it could unintentionally damage the reputation its most profitable product and set the company back
Marketers assert to develop branding and packaging strategies that signify the brand’s products in a way that establishes lasting impressions in consumers’ thoughts. Because brands distinguish the many product offerings in the marketplace, brands help consumers choose between product offerings. When branding and packaging strategies clearly illustrate worthy product expectations, and products remain true to branding messages, positive consumer perceptions ensue, and brand value is strengthened.
The fourth largest sector in the Indian economy is all set for 16% growth during 2008-09, from a base of Rs. 85470 crores, as predicted by FICCI. Going forward, as anticipated by CRISIL, FMCG sector will touch around Rs. 140000 crores by 2015 (33.4B$).
While improving packaging is one part of marketing, more importantly is the process and how it is executed. Making sure the process is executed and the steps have been properly researched will ensure success. If there have been no studies in the current market for what may be needed then trying to sell plasma televisions in a third world country may not be to successful.
The factors that have a great influence on marketing management, marketers’ business decision-making, and their relationship with customers include macro- and micro-environment, and the latter in turn includes the concept of so-called “4 P’s” (i.e., product, place, promotion, and price). Micro-environment is also referred to as “immediate environment” and stands for the factors that are literally “close” to a certain company: its suppliers, customers, intermediaries (e.g., advertising agencies), and competitors (“Marketing environment,” n.d.) Four P’s are also called “the marketing mix,” and their most widely used interpretation belongs to McCarthy (Blythe, 2008). The marketing mix indicates the four aspects of how to make your business profitable and yourself proficient as a marketing specialist. As Cannon (1992) pointed out, “The marketing mix is the set of controllable variables that the firm can use to influence the buyer’s response.” First, the business person needs to understand what the product of consumer’s desire is. It is obvious that “an undesired product” will not be sold. Producers, however, may invent something that consumers even did not expect to have but really wanted, at least, unconscious...
Consumers have expectations In terms of a good quality product that should be availed at a reasonable price. Consumers don’t only want the business to be socially responsible towards them in this manner of reasonable prices but way beyond this. They should meet the needs of consumers in ways of convenience and appearance. But business should also consider other aspects like environmental impact when packaging is disposed.