Reflective Account On Customer Service

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Throughout my career, I gained extensive knowledge and experience in customer service. I have always focused on exceeding exceptions related to customer service and supporting our internal and/or external customers. I always ensured understanding from the customer viewpoint to identify, understand, and anticipate customer needs. I have interacted with other organizations in the IT group to provide proactive solutions to the business and deliver quality, timely, transparent, and personable communication and support. While serving as a project lead and a developer in different organization I have demonstrated a commitment to quality and strive to deliver the best possible results. I have met the need of each customer and participated in all discovery,

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