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Leadership and management of patient care in hospitals
The best way for a nurse to demonstrate servant leadership in nursing practice
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Before starting this course and reading the book The Servant by James Hunter, I had a preconceived idea of what traits a leader contained. Looking at leadership with the notion of serving others as the primary focus of a leadership model was an idea I wasn’t too sure of how it would play out in real life. While reading The Servant, I found myself intrigued by the idea of not only serving others in a leadership role, but by using the leadership model in everyday life. After further investigating servant leadership it was easy to see the leadership styles application into nursing practice not only as an individual in a leadership position, but also simply as a nurse in an organization serving coworkers, families and patients. Background Although …show more content…
The concept of being an advocate and putting others needs before our own is the basis of nursing practice as we look out for the needs of our coworkers, families and patients that we interact with. Creating an authority between ourselves as the bedside nurse and the family and patient would increase the trust and confidence in our abilities. When families and patients trust more it leads to overall more successful patient outcomes with them buying into the education we provide them and following through with recommendations. Also using servant leadership as a new graduate in relation to our coworkers would lead to having a positive perception of someone who is selfless and willing to help and put the needs of everyone else before our own. This perception could led to quicker acceptance and bonding among staff members. Also as new nurses coming in as a fresh perspective if we put principles of servant leadership into place those that we are serving are becoming healthier, wiser, freer, more autonomous, and more likely themselves to become servants (Greenleaf, 2016). This spiral of creating a culture of servants would overall create a more positive and successful work environment. Looking into a potential future in nursing as an individual in a management position using servant leadership would bridge the gap …show more content…
As a servant leader the upmost important characteristic is being selfless and self-aware. As a servant leader one uses the knowledge of people’s legitimate needs to build influence and authority with them (Hunter, 2012). Also by being a selfless leader one is treating and acting in a manner that they would want others to act and putting their wants and needs aside to create a strong bond while listen to the concerns of others. The 10 essential practices of servant leadership are listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of the people, and building a community (Mueller, 2011). Just think if all the leaders in the world used servant leadership with the core being selflessness how much more peaceful of a world we would live in. People often get themselves a negative persona with the public when they are serving themselves before others. In a world that is so self-absorbed the principle of being selfless and self-aware, especially in a position of authority is simply
There has been a bit of research done on the nature of servant leadership. The belief is that many organizations are moving from the traditional style of leadership to a more servant based style. Larry C. Spears (2010) and Kent Keith (2016) note a few characteristics of one who is a servant leader. The characteristics proposed by Spears (2010) are listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to others growth, and community building. These traits will often manifest naturally becoming more enriched as time goes by through experience. Keith (2016) references only four elements of servant leadership. He begins with an element of morality, then of the servant focus, concern for others’
Most cultures I find relate in many ways. They all display characteristics of servant leadership. I discovered that the Indian culture holds one to moral and ethics within the culture and religion. In a mirror image of Christians, Indians believe that your destiny is base off the seeds one sows while here on earth. The Indian culture does not recognize their beliefs and morals as servant leadership and have a different way of presenting the concept. One of the ways that one will find that servant leadership is presented different is in their religious practice of Hindu. Over all the Indian culture diverse context and religion
Hunter shed light on the topic of servant leadership, which is one I was unfamiliar with until reading this book. This book opened my eyes to the importance of servant leadership and demonstrated ways it will serve me in my career as a nurse. Although servant leadership embodies many characteristics, I believe that the qualities of greatest importance are discussed within this paper. One point the book touched on that resonated with me was the meaning of love as a verb. I had never thought of love in that way, but I think it is an important concept that should be applied to leadership. My goal for my future is to learn to love others through my actions. I hope to accomplish this by establishing trust and demonstrating commitment, and remaining respectful and appreciative of each member of my team by maintaining a sense of humility. I expect that doing this will aid me in forming meaningful relationships throughout my life and help me become an effective servant
Servant leadership can be thought of as an inverted triangle where the leader is supporting the organization at the point. As a result of this leadership style, leaders are more in tune with their teams. They have more insight on their team and the inner workings of their organizations.
In healthcare it is very important to have strong leaders, especially in the nursing profession. A nurse leader typically uses several styles of leadership depending on the situation presented; this is known as situational leadership. It is important that the professional nurse choose the right style of leadership for any given situation to ensure their employees are performing at their highest potential. Depending on which leadership style a nurse leader uses, it can affect staff retention and the morale of the employees as well as nurse job satisfaction (Azaare & Gross, 2011.) “Nursing leaders have the responsibility to create and maintain a work environment which not only promotes positive patient outcomes but also positively influences teams and individual nurses” (Malloy & Penprase, 2010.) Let’s explore two different leadership styles and discuss how they can enhance or diminish the nursing process.
The nursing career has a growing workforce, spurred on by the high demand for caregivers. The growing need for nurses has caused in influx of new nurses, graduating from school and ready to begin their career. Although there are many different work settings for nurses, one universal aspect of assisting new nurses is nursing leadership. Leaders within nursing are tasked with assisting new nurses as well as those who are veteran nurses, and their role is indispensible. “Health leaders model the behavior expected in the organization” (Ledlow & Stephens, 2018). Susan Eckert, the senior vice-president of nursing and chief nursing executive at Medstar Washington Hospital Center, is a prime example of a nursing leader.
“The GreenLeaf Center for Servant Leadership has identified ten characteristics that are critical in developing a servant leader. (Nursing Leadership Serving Those Who Serve Others p.102).” These characteristics include listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of people, and the building of community
Marquis describes a leader as the motivation and the leading of the performance. Leader’s uniqueness and abilities are what make others to need to take after his or her way (2009 p.32). First, a leader must understand the self and others as the beginning in leading. As Kouzes and Posner stated “self-discovery and self-awareness are critical to developing the capacity to lead. And personal reflection and analysis of one’s own leadership behaviors are core components in that process” (2011, p. 13). In health care, the nursing leaders hold a vital role in inspiring, empowering, coaching, and supporting the nursing profession to engage with today 's changes in the healthcare. Importantly, the nursing leader’s priority is to advocate for the patients’ care by role modeling to the team on delivering a safe and quality care. Nursing leader who strives effectiveness in responding to challenges, will assess personal leadership style, personality traits and leadership competencies. Thus, self-reflection on leadership is the base for the
It is also a leader that is able to accomplish the goals at hand by being able to motivate and empower others to help in reaching those goals. In order to become a servant leader, one needs to have patient, humility, and selflessness. First, a nurse that is not selfless is probably in the wrong career. A nurse should be able to meet the needs of others. They should be able to listen, empathize, and trust in what their patient is saying. A nurse that is not selfless cannot accomplish these important tasks. Second, a nurse must be humble. Humility leads to becoming a better nurse. They are not afraid to ask if they are not sure. They are not afraid of failing to learn how to do the task better next time. A nurse is humble around patients as well. The nurse is aware of the needs and wants of the patient, is able to persuade the client without coercion to do the right thing, and educates them to grow and become healthy again. Lastly, the nurse has to patient. They have to be patient when listening to hear the full story. They must be patient in the healing process due to the time that it could take. The nurse must be patient and not rush when conceptualizing what is best for the patient. They must be patient to help build the community because sometimes it takes one or two or multiple attempts to educate the patient until it is understood. Nurses need to have these three characteristics because they
Boston, MA: Pearson University Press, 1994. ISBN-13: 9780205683581 Waterman, H., (2011), Principles of servant leadership and how they can enhance practice, Nursing Management, 17(9). Retrieved from EBSCOhost on August 9, 2011.
Effective leadership, commonly regarded as both a learned skill and innate ability, is an essential characteristic of successful organizations (Northouse, 2016). Great leaders are said to define purpose, create a vision for the future, set high ethical standards, and guide their organizations through many circumstances and into new directions (Morrill, 2007; Parris & Peachey, 2012). Leadership is also described as complex – it can mean different things to different people. Given there is no standard approach to leadership, scholars focus on the process of leadership as opposed to the definition (Northouse, 2016). As a process, leadership is not simply possessing
In today’s society, leadership is a common yet useful trait used in every aspect of life and how we use this trait depends on our role. What defines leadership is when someone has the capability to lead an organization or a group of people. There are many examples that display a great sense of leadership such being an educator in health, a parent to their child, or even a nurse. In the medical field, leadership is highly used among nurses, doctors, nurse managers, director of nursing, and even the vice president of patient care services. Among the many positions in the nursing field, one who is a nurse manager shows great leadership. The reason why nurse manager plays an important role in patient care is because it is known to be the most difficult position. As a nurse manager, one must deal with many patient care issues, relationships with medical staff, staff concerns, supplies, as well as maintaining work-life balance. Also, a nurse manager represents leadership by being accountable for the many responsibilities he or she holds. Furthermore, this position is a collaborative yet vital role because they provide the connection between nursing staff and higher level superiors, as well as giving direction and organization to accomplish tasks and goals. In addition, nurse managers provide nurse-patient ratios and the amount of workload nursing staff has. It is their responsibility to make sure that nursing staff is productive and well balanced between their work and personal lives.
2. Define what servant leadership means to you. What are the advantages and disadvantages of this style of leadership in a modern business enterprise? What does John 15:9-17 say about servant leadership? How can we avoid making servant leadership just another tactic for success?
You portrayed well, the challenge you faced and about your new insight in the post. You know, even though the practice of servant leadership has many advantages, it is not prevalent due to many reasons. It is hard for the people to comprehend the concept of a leader being a servant. The trends in the work environment, the demands that come up on the practitioner and the type of the practice are some of the challenges to the practice of servant leadership (Heskett, 2013). I think a couple of these reasons prevail in your unit, that is why you find it hard to exercise the authority as a servant leader there. The staff there may be only familiar with the secular approach of authority. For example, the RN who kept violating the policy of the unit
In summary of our group discussion, we have established that good followership is of utmost importance when working towards the accomplishment of group tasks. We mentioned how nurses are often seen as leaders, which is why being a follower rarely gets the limelight. There are instances, however, when nurses must fulfill the role of followers. For example, we might see our clinical instructors as “leaders”, but in the hospital unit, they could be viewed as “followers”. How they follow their leaders on the unit is probably just as valuable as how they lead us in our clinical rotation. We said that fulfilled followers are those who can assist leaders drive change and achieve goals at the same time. In turn, we noted how necessary it is to reflect