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Team building and managing conflict
Team building and managing conflict
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REFLECTION PAPER
Chapter 10 is entitled Conflict Management in Groups. This is a very essential chapter for all members of a group to read and understand. Fortunately, my group members and I have not had a problem with getting along. It just so happened that four members of my group already know each other from another class they are in together. So, they already got along and had some connection with one another. I think we all have good personalities and we enjoy working with each other. The characteristics of our group allow us to be a successful group. The semester is coming to an end, and we have worked hard together to perform all tasks and accomplish all our goals. Getting to the stage where we are now involved a lot of comprimising and negotiating. So, the two terms I would like to concentrate on from Chapter 10 is comprimise and negotiation. To me, comprimise is meeting someone half way. You may have to adjust some of your beliefs or ideas to fit the beliefs or ideas of another group member. the book defines comprimise as a middle ground. You show a moderate concern for both task and social relationships in groups. The next term I would like to look at is negotiation. I would define negotiation as giving and taking to reach a common goal. The book’s definition of negotiation is a process by which a joint decision is made by two or more parties. After researching information for my group project and listening to another group’s presentation, it is evident that everyone thinks comprimise and negotiation are very important. There was a strong emphasis on avoiding conflict in the group
McCarthy, A. (n.d.). 10 rules of negotiation. Negotiation Skills. Retrieved March 31, 2014, from http://www.negotiation-skills.org
I am currently an English 160 student who is hoping to move on to the next course, which is English 161. I understand the requirements for English 161. It require students to explore a topic in some depth and conduct independent research related to that topic. Conducting research allows students to learn what it is like to participate in academic culture, posing questions about important issues and developing an argument in response to what others have said. It expected students to learn the most valuable skill in college, which is critical thinking. Students have to be able to read challenging readings. Although I still have problems with English, I think I’m qualified to move on.
The first common theme is the importance of clear strategic intent and big picture thinking in negotiations. Before taking the Negotiation Behaviour unit, I always perceived negotiation as a fixed-pie, a zero-sum gain situation, where one party wins and the other party loses. This belief has often led me to a competitive behaviour in negotiation by trading the big picture thinking with the need to win, getting too detailed too quickly, leading to a positional approach instead of having a broad goal and explore for ways around problems to create value and get the best outcome.
There are many different ways of a group can communicate especially depending on the situation, place and matter. A group can become serious in a matter of mins and it can cause tension as demonstrated in “12 Angry Men”. As exhibited in the movie arguments and bonds can unwittingly affect the entire group process to reach an agreement
I included this paper because I enjoyed the discussion about the qualities of a good negotiator. Good negotiators are usually people who are respectful others, can develop a strategic negotiation plan, and understand you have to think about certain things, like the “big picture” of a situation in order to generate creative options (Dietmeyer, 2008). One of the reasons why I included this written work in my Artifact, was for the second part of the assignment, we were required to describe a conflict scenario. For that conflict scenario, we were to evaluate reasons as to why utilizing negotiation would be wrong for that situation. Next, we were allowed to take the opposite approach, and list reasons as to why we should use negotiation techniques for the conflict scenario. I always enjoy getting to do assignments that look at both ends of the spectrum: “why should we do something and why should we not do something.” If you have ever been in therapy, it sort of like doing the “empty chair exercise” that some therapists ask you to do when a client is experiencing conflict. And essentially, the whole point of the exercise is for the individual to be able to experience different aspects of a conflict in a new manner through the “empty-chair”
Negotiating styles are grouped into five types; Competing, Collaborating, Comprising, Avoidance, and Accommodating (Colburn, 2010). Even though it is possible to exhibit different parts of the five types of negation styles in different situations, can see that my tendencies seem to default to, Compromise and Accommodating. In reviewing the course work and reviewing my answers for Questionnaire 1 and 5, I find that the data reflects the same assumption. The accommodating profile is one where relationship perseveration is everything and giving what the other side wants is the route to winning people over. Accommodators are well liked by their colleagues and opposite party negotiators (Colburn, 2010). When analyzing my accommodating tenancy in negations, I find often it is easier to give into the demands when they are within a reasonable range. I often consider it the part of providing a high level of customer service. It has been my experience that continued delaying and not coming to an agreement in a topic will only shorten the window in which you will have to meet the request since. The cons to this style are by accommodating highly competitive styles the accommodator can give up to much ground in the process. “Giving away value too easily too early can signal to your negotiation counterpart that you've very deep pockets, and your gift is just a taster of bigger and better gifts to come”. The other negations type I default to is compromising. Compromising “often involves splitting the difference; usually resulting in an end position of about half way between both parties’ opening positions” (Colburn, 2010). In the absence of a good rationale or balanced exchanged concessions, half way betwee...
We believe this was the moment our group began to transition into the Norming Stage. During this part of the assignment it was crucial for us to communicate effectively in order to ensure that everyone had an understanding of what was required from each perspective. Thus, once we began the research, everyone did a great job of keeping the group goal in mind by finding sources that could be used for every perspective. Additionally, each member kept their personal goals in mind and submitted the required research to our shared document at the agreed upon time. This was a perfect example of how we dealt with a group dialectic. Another dialectic arose when it came time to finalizing who would present each perspective. Some of the group members did not want certain perspectives because they did not have as much knowledge in that subject area as other members did. Furthermore, some group members did not want a certain perspective because their personal opinion might have had an effect on the assignment. In the end, we were able to balance the heterogeneous and homogeneous characteristics of our group members by asking questions, having trust and exhibiting strong communication
Many people enjoy working or participating in a group or team, but when a group of people work together chances are that conflicts will occur. Hazleton describes conflict as the discrepancy between what is the perceived reality and what is seen as ideal (2007). “We enter into conflicts reluctantly, cautiously, angrily, nervously, confidently- and emerge from them battered, exhausted, sad, satisfied, triumphant. And still many of us underestimate or overlook the merits of conflict- the opportunity conflict offers every time it occurs” (Schilling, nd.). Conflict does not have to lead to a hostile environment or to broken relationships. Conflict if resolved effectively can lead to a positive experience for everyone involved. First, there must be an understanding of the reasons why conflicts occur. The conflict must be approached with an open mind. Using specific strategies can lead to a successful resolution for all parties involved. The Thomas-Kilmann Conflict Mode Instrument states “there are five general approaches to dealing with conflict. The five approaches are avoidance, accommodation, competition, compromise, and collaboration. Conflict resolution is situational and no one approach provides the best or right approach for all circumstances” (Thomas, 2000).
Over the course of the semester, I feel that I have grown as a writer in many ways. When I came into the class, there were skills I had that I already excelled at. During my time in class, I have come to improve on those skills even more. Before I took this class I didn’t even realise what I was good at. This is the first class where I felt I received feedback on my writing that helped me to actually review my work in see what areas I lacked in and where I succeeded. Some of the skills I had shocked me as I didn’t think I had those capabilities in me.
Overall, I believe that this course has enhanced my writing. Previously, I never added an element of first person in my formal essays. I believe it was because in high school there was a bad connotation with it, but now I’ve learned that adding my own opinion enhances my essay and makes it more interesting and elaborate. I think it’s really useful to incorporate my own opinion throughout my essay to make it more personable and relatable. I’ve also found that the They Say, I Say book has helped me a lot in terms of structuring and formatting my thesis statements and topic sentences. This has majorly improved my writing and has allowed me to be more clear and concise with my ideas. Before, I always struggled with writing my thesis and topic sentences
Negotiation has been used as a vital communication tool not only in business but also in social intercourse. It helps people make common agreement and avoid conflict. So we need to use the tactics which we learned from this course and books to do more practice, only in this way we can gain advantages in negotiation.
Writing is an important and useful way to communicate with people. Without an essential writing skill, people may have difficulty communicating with others. In Pace University, English Department focuses on improving students writing by adding a workshop class to improve students ' writing. Over the course of the semester, I have learned a better technique and tips from Professor Boylan, reading an essay from authors and class discussion. Writing had always been one of my weaknesses, but it was challenging to take that initial step past high school. When I am first taking English 120, I have decided to take all the help that are available to minimize grammar mistakes, better sentence structures, and better vocabularies usage. Reading an article or essay before every class improves my vocabulary usage, Doing discourse community essay shows me a way to express my feeling about being
Negotiations always occur between parties who believe that some benefit may come of purposeful discussion. The parties to a negotiation usually share an intention to reach an agreement. This is the touchstone to which any thinking of negotiations must refer. While there may be some reason to view negotiations as attempts by each party to get the better of the other, this particular type of adversarial negotiation is really just one of the options available. Among the beginning principles of a negotiation must be an acknowledgment that the parties to a negotiation have both individual and group interests that are partially shared and partially in conflict, though the parameters and proportions of these agreements and disagreements will never be thoroughly known; this acknowledgment identifies both the reason and the essential subject matter for reflection on a wide range of issues relevant to a negotiation. (Gregory Tropea, November 1996)
When I arrived at Yale during the fall of 2009 for my freshman year, I started my undergraduate career wanting to practice medicine. Also, I wanted to receive a well-rounded education in an array of subjects. To this day, the education I received at Yale inspires me to delve deeper into pressing issues within our society and utilize the information that comes from a diverse knowledge capital to create strategies and make informed decisions.
The first time I ever picked up the Bible I remember reading about Adam and Eve. They were the first humans ever created by God. They were in nature “pure”. God told Adam before Eve was created that he was not to eat of the tree of good and evil. After that, God warned that in the day he did eat of that tree man would surely die. After Eve was created Satan changed into a serpent to tempt her. He told her that God had lied to her. He said that she wouldn't die, in fact, she would become like God. She would know everything, just as God does. Eve allowed herself to be deceived. After she took that bite she sealed the fate of all mankind. However we were not doomed yet. Even after being kicked out of the garden we still had God on our side. He gave us Jesus Christ. Who went through so much pain and torment in order to save us for the mistake Adam and Eve made. I know so much pain and suffering in the world and I wonder where it originated. How do I escape from the sin of the world and be safe. The answer came in the healing and powerful words of the bible. My pastor read me my favorite scripture of the bible a long time ago. I will never forget it. “And the LORD God said, [It is] not good that the man should be alone; I will make him and help meet for him.” (Genesis; chapter two). I wondered was alone in my struggle. I had figured that I would be fighting alone. God would never leave or forsake us. I learned this the hard way.