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Dealing with conflict within the workplace
Dealing with conflict within the workplace
Dealing with conflict within the workplace
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How not to be a jerk at the workplace! You can save yourself a good deal of embarrassment if you just let go of your big fat ego and learn to exercise some self-control at the workplace. Conflicts at the workplace are not uncommon and knowing how to manage them well is a skill that everyone has to learn. Here’s the protocol for you to avoid being a jerk at the workplace: 1. Handle criticism with composure: This may sound vey cliché, but it’s a fundamental skill that every employer needs to have. When others point things out about you or your work, don’t be stubborn and get defensive. Instead work on it and show them the changes or improvements they seek in you. Sometimes strong criticism can lead to stupendous success if you make the necessary …show more content…
Give him a break! Give him some time to learn the ropes of the trade and help him out in his work occasionally. This not only increases the trust factor in your relationship, but he’ll also end up look up to you like a mentor and guide, giving you more respect and asking for your opinion in important work-related matters. 8. Blaming others for collective failures: When there’s a failure within you team, the worst thing you can do is place the blame on somebody else. The blame game is very unproductive and will take you nowhere. Instead sit and talk together and come up with ways to prevent the failure from happening again. Figure out what you did right, what you did wrong and what can be done better so that the next time you will be able to meet with success and profit. 9. Being un-co-operative with teammates: Since you and your teammates are working towards the same goals and plans, you might as well co-operate with them and get ahead. If you are confrontational, then there is no point in being part of the team in the first place. If you are always breathing fire at your teammates, getting into arguments or cold wars, then it’ll probably take the fun out of working together and dampen the team spirit. So learn to be diplomatic and cool-headed and get the work done in a professional
Number three, your ego. Egos are bad leave it home. You will never know it all no matter what you believe. There is always something to learn. You are not better than anyone else you are a team so get over it, because there is no “I” in team. Beside your only has well as your weakness link on your crew.
The article, Why Being a Jerk at Work Pays written by Amy Reiter, really stuck out to me for the fact a women wrote the article, she talks about the double standard women face in the workforce. She does a very good job at explaining how men in a powerful position can be a jerk and be respected, but how women in that sort of position have to find what she calls a “middle ground” in terms of how they treat there colleges and employes.
This article describes how rudeness and incivility causes great damage to everyone in the workplace even if it was only intended at a certain person. One professor at the McDonough School of Business at Georgetown University states, “Incivility is almost like trapping people inside a fog.” (Gurchiek, 2015, para. 4) In this quote, incivility is explained as something employees are all affected from and are not able to get away from. Moreover, many surveys are presented throughout the article to show how people either lose or quit their jobs because of the rude treatment that they experience in the workplace. Because of those survey results, many experts believe that rude behaviors in the workplace will begin to worsen in the coming years. However, steps to establish an atmosphere of respect and consideration for colleagues are presented at the end of the article to assist with changing that prediction.
... that long ingrained negative tendencies and habits cannot simply or only be cured by avoiding them or by trying to win them over by extending praise, motivation, rewards or incentives (Holpp, 1998). In a team scenario, one can only solve a problem by actually facing that problem. So, whether it is a slacker or an obstructionist, one cannot correct a problematic team member without confronting one. Of course, the problematic team member may not always end up becoming cooperative after a confrontation. Still, this should not serve as an excuse for ignoring or avoiding a problem that is holding a team back. An effective team leader is always left with two options, either to make a team member work or to chuck one out. And both of these options ultimately amount to confrontation.
For a team to be successful there are several factors that have to be addressed in order for a fluent, functioning group of individuals combined to achieve a certain goal. This goal can be a variety of different endings from producing minor results to making decisions that create a major impact on a large scale. Within a team environment conflict is always presence. Conflict is essential to the advancement of teams and must be managed in a proper way to avoid destruction and division amongst the group of individuals. From sports, to education, and the workplace teamwork is present in everyday life. As a human race we all work in different team oriented situations in order to accomplish a variety of tasks.
When someone asks “do you mind if I offer you some feedback?”, you immediately think that you did something terribly wrong. You don’t know whether to feel proud or to feel ashamed, or even feel like you’ve been attacked and need to defend yourself as much as possible. Difficulty with accepting criticism is nothing new; in fact, it is more common than you think. We are often criticized after completing anything from simple tasks to the most complex projects we can accomplish. Common examples of what we are criticized for are: work ethic, creative works such as music, television, articles, etc., and for any mistake, small or large, we make during our day-to-day lives. Anybody can give constructive
Teamwork has an important role in minimizing the errors. First, we need to define what a teamwork is. It means that people will try to cooperate, using their individual skills and providing constructive feedback, despite any personal conflict between individuals. Second, there are many points in which teamwork has a role in reducing errors. Teamwork enhances learning process. When people work together on a team that will maximize shared knowledge in the workplace and helps them to learn new skills they can use for the rest of their career. What you have learned from your individual experiences is entirely different from your coworkers. Also team members enjoy working
“I advice you to ignore people who are trying to pull you down and instead make an effort to prove them wrong. Be the best employee. In that way way they will see your worth, and you will become an asset of the company. If you get fired, it’s their loss, not yours.” (Teresa Villar)
If managed poorly, conflict can be destructive to the team. Theorists have labeled this type of conflict as “A-Type Conflict or affective conflict” (Amason, Hochwarter, Thompson & Harrison 1995, p. 24). “A-Type Conflict” is the result of a team member’s personal feeling about another team member rather than an issue and has a negative effect on the team. It generally hurts team member morale as it divides the team into smaller groups of people. Attention is taken away from pertinent team activities while dealing with the conflict.
People work in groups or teams everyday whether in their career, education, political organization, church, or any other social setting. Conflict while working in teams or groups is inevitable. When taking people of different backgrounds, personalities, moral, and ethical beliefs and putting them together in a group, conflict will arise. The key to achieving your team goals is to construct and conquer your goals with keeping the greater good of the team in mind. Conflict as it arises should be combated and abated through swift and thorough resolution techniques. When dealt with properly conflict resolution can give rise to a cohesive and productive team.
A group can only be called a team if the members are actively working together toward a common goal. A team must have the capability to set goals, make decisions, solve problems, and share responsibilities. For a team to be successful, trust must be earned between its members by being consistent and reliable (Temme & Katzel, 2005). When more than one person is working on a particular task, inconsistent views or opinions commonly arise. People come from different backgrounds and live through different life experiences therefore, even when working towards a common goal, they will not always see eye to eye. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008). In some situations, conflict can be more constructive than destructive. Recognizing the difference between conflict that is constructive to the team and conflict that is destructive to the team is important. Trying to prevent the conflict is not always the best way to manage conflict when working within a team setting. Understanding conflict, what causes it, and how to resolve conflict effectively, should consume full concentration.
Conflict can occur anywhere from the around the water cooler or in the meeting on how the team will reach their goal. Many things a day can lead to a small or large conflict. It is important to remember that conflict is a natural part of life and everyone will experience conflict at some time when participating on a team.
As the old saying goes, "An ounce of prevention is worth more than a pound of cure." The dynamics of a team can be very diverse. Sometimes that's good and sometimes it's bad. It is so important to extinguish all issues from the very beginning because otherwise they lie buried and slowly build into something that is blown out of proportion. It is important to safeguard the team from this by setting up a system of routine meetings, and team rules to where people have a chance to discuss and solve potential problems in an open unbiased forum.
Likewise, the conflict should be acknowledged as soon as it is seen and prepare for the resolution. During such time, the discussion about it plays vital role towards resolving the conflict. In order to maximize team efforts, teammates must cooperate with each other and try to resolve conflict with proper and transparent communication. While resolving a conflict, it is also important for the teammates to remember why they are together in the first place and follow their best foundational strategy.
By focusing on the solutions and not allowing myself nor my team to play in the blame game. I have been teaching in schools where fellow teachers play this game and become so toxic to those around them. There is not a single benefit to doing this. As a leader, if I allow this to happen, most likely, productivity will drop and in the end no one walks away unscathed. A productive leader analyzes the problem and identifies the source and then focuses on the resolution.