After working a few months or even a few years at the same job a person would feel they need to get a raise. The Question is do you actually deserve a raise. I have been on my job for over three years and I think that I deserve a raise. I think I should get a raise because I am punctual, I have excellent customer service, and I am a team player. I think these qualities are deserving of a raise. Although, being on time is one of the most important things when working a job there are a lot of people who are never on time for work. Not only am I on time for work in the mornings but I am on time for meetings, other needs of the business. I am scheduled to come in to work for 5:45 am every day. I have young daughter to whom I have to get to my parents before work. I …show more content…
There are some people who don’t have kids or anything to do before work but still don’t make it to work on time. If a time clock audit was to be done on the time clocks my boss would be able to see that I am hardly ever late. This is one reason I am deserving of a raise. The second reason I am deserving of a raise is because I have excellent customer service skills. I work in hospitality and customer service is a must in this line of business. I have several customers that mention me by name and they request me when they come to the hotel. I have received three stars in our incentive program where I have been mentioned by guest over ten Williams 2 times. The guest love the way I interact with them during their check in time. I give them proper greetings, all the information that needs to be known about the hotel. I go above and beyond to make sure the guest is comfortable during their stay. I give them the feeling of home away from home. There are some workers who don’t make the guest feel welcomed at all. They are rude and nasty to the guest. I think my customer service skills and kindness is deserving of a raise
educates their employees so they are knowledgeable, trustworthy, friendly, and experienced to help customers solve problems in a way that is better than their competition. Happy and satisfied customers are number one priority for any business. That brings them back to shop again and also helps spread your business integrity by word of mouth, and in today's technology driven society, via the internet. Numerous websites, solely for the purpose of rating customer service of businesses, are visited frequently and customers share their experiences regarding employees and service. All this information is available at the touch of a button and comes instantly to every person interested in searching.
The Hardworking people have several superb characteristics. These types of people usually goes to work on time or maybe even five or ten minutes early to see what needs to be accomplished. During the day, it rarely happens that they have to be advised to do something twice. When they clean rooms or set-up computers, they do it to the best of their ability
Accordingly, it may vary by product, service, industry and individual customer. The perception of success of such interactions is dependent on employees who can adjust themselves to the personality of the guest. Customer service is also often referred to when describing the culture of the organization. It concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization, or may proactively interview customers for feedback.(buisness.gov.au)
Customer service is valued as a competitive tool by many organisations. It gives you the ability to gain customer loyalty while meeting the customer’s expectations. Staff will have many skills and knowledge that will provide a competitive edge. Most organisations are known for the quality of their customer service. This means that they are known for good customer service or poor customer service. However, being known for good customer service will attract customers. It will also attract customers who are usually hard to reach.
The service sector accounts for around three quarters of GDP.” Good customer service equals to satisfied customers, great feedback and experience. Where as bad customer service leads to complaints and loss of sales. Customers are very important to organisations as without them
Punctuality is important when it comes to careers, school, and everyday life. If people show up late there are many repercussions, some worse than others, that happen when a person fails to be punctual. It can be seen as a difficult task when it comes to being on time if a person procrastinates, but once the proper steps are taken it becomes hard not to be punctual. The proper tasks in order to be punctual every time include: Knowing why punctuality is important, knowing what needs to be done and when it has to be done, knowing how long it will take to drive to the destination, and setting more than one alarm at an appropriate time. These tasks are the key to being successful because if something goes wrong there is still plenty of time to make it on time.
Lastly, as a customer service in one of the busiest places I have learned so many things, it turned out to be a great outcome and lovely atmosphere. Customer service entails much patience, and listening skills with each different person that approaches me every day. Staying up to date with each customer involves multitasking and building a wonderful relationship while understanding their needs. Recently, I have noticed my job has become a way for me to enhance my techniques to starting my profession confidently and
Customer service was about half of my job as in IT on a US Navy vessel. Either an individual had exceptional customer service, or they did not. There were some service members that were not allowed to interact face to face with superiors because
Customer service by definition is the ability of knowledgeable, capable, and enthusiastic employees to deliver products and services to their internal and external customers in a manner that satisfies identified and unidentified needs and ultimately results in positive word-of-mouth publicity and return business (Lucas, 2012, pg.7). In other words, it’s making the customer pleased so that they keep doing business with you all while making sure that the employees get along and work together well. In every business there is a form of customer service. Unfortunately, it is not always excellent or even decent. Some businesses just either don’t care or possibly just don’t have the training to deal with some of the obstacles that come with dealing with customers on a daily basis. I’ve been in the restaurant business for over 13 years and I can tell you that there are skills that some are born with and others need training on, yet either way they should be used whenever interacting with customers.
While money is important to employees, what tends to motivate them to perform at high levels is the thoughtful, personal kind of recognition. that signifies true appreciation for a job well done. "- Expert Magazine Today, employers will gain more respect from their employees if they treat them fairly and give them credit where credit is earned. The examples that I have uncovered conclude the need for employee motivation. A manager must reveal the importance of their employees.
People need to appreciate that they can wake up in the morning to arrive at their job, or even at school.
When entering a restaurant, I usually expect to leave full, satisfied, and wanting to come back again. I believe that many people expect the same thing. The way people react to service can be very different from person to person. Depending on the way the customers are feeling, or the way that the server is feeling can be a big factor for the way service comes across. Service is an important part of everyone’s lives because majority of the jobs that people preform are service related. Poor service is an unfortunate part of life that everyone comes across. The way that I react to the poor service I receive is important and can change in the blink of an eye. Whether I react in an outspoken way, by getting loud and voicing my opinion. Or if I react in a quiet or apologetic way, it can affect my server, and the people around me, and myself.
Performance appraisals are additionally critical for a worker to stay inspired and looking for a change. The pay hike should be specifically relative to the diligent work put by the employees. Partiality must be kept away from as it demotivates the talented ones and brief them to search for a better
If you are going to be late for work, call as soon as you know you are going to be late. This allows others to plan their schedules accordingly. Cell phones and social media make this an easy thing to
Customer service adds value to the product and builds long-term customer relationship with the company. Providing value added services also helps gain customer satisfaction.