Assignment Task 1: Continous Improvement

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ASESSMENT TASK 1
IMPLEMENT CONTINUOUS IMPROVEMENT
BSBMGT403
NAME-SUKHVIR SINGH
STUDENT ID – BSB000010R
TRAINER’S NAME-NICOLAS TIRRIS
DATE-30 OCTOBER 2015 Table of Contents
Introduction 3
Background 4
Investor relations 4
Marketing Strategies 4
Technology 5
Customer Service 5
Implement Continuous Improvement Process 5
Improve Customer Service 6
Reference 6

Introduction
Continuous improvement is Scheme of making bad thing better . Continous improvement process People use in there daily life also. By using continous improvement A company. Can increse there selling of goods and if they improve customer services customers will be satisfied they will tell other customers about the service of the company
In this report I am writing …show more content…

Accordingly, it may vary by product, service, industry and individual customer. The perception of success of such interactions is dependent on employees who can adjust themselves to the personality of the guest. Customer service is also often referred to when describing the culture of the organization. It concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization, or may proactively interview customers for feedback.(buisness.gov.au)
Implement Continuous Improvement Process
Continuous process improvement is a democratic method of firm improvement. Rather when compared with imposing items to the people exactly who work with processes, it benefits its assistance along with expertise to be able to improve them. throughout training and also guidance, your staff members know How to think about potential areas of improvement and, no matter whether the right structure will be there, turn your current improvements directly into a great reality. Earlier You will have continuously improving processes you need to implement this system. …show more content…

Once you know the areas that need improvement, you can start brainstorming ideas on how to improve them.
Develop a detailed solution for one of the problem areas. Include a budget outlining what the process improvement requires and start target measurements to determine if you met your goals.
Implement your plan. Involve every stakeholder in the implementation process from the highest level of management down to the workers who use the process on a daily basis. You must make it clear that continuous process improvement is a priority.
Evaluate your solution. Determine if you met your improvement goals. Keep in mind that you must improve every process continuously and that you cannot achieve perfection with one adjustment.
Repeat with increasing frequency. Diminish the role of the steering committee each time. Completed improvements often point you toward new areas that need to be addressed.
Improve Customer Service
Customer service is about giving customers what they want, when they want it, in the best possible way. If your business provides good customer service, you have a greater chance of keeping and increasing your customer

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