Personal Statement: Customer Services Provider Or Administrative Assistant

I have secured a work experience placement with the Human Resources Department at Brockenhurst College. I am interested in applying for an administrative job at the College once I have finished your BTEC Level 3 qualification. To find out whether or not I would have the required skills you decide to complete the necessary paperwork and assess what skills I have and which I would need to gain. The job I am considering is:

Customer Services Provider/Administrative Assistant

Pass

Contract of Employment

A contract of employment is a contract used in labour law to attribute rights and responsibilities between parties to a bargain. Then contract is held between an employer and an employee. In this scenario it is held between the school and the

Spent work experience at an accountancy firm. Have experience in an office. Experienced with technology and Microsoft Office applications. Can work flexible hours, including early/late shifts and peak times. 7 subjects passed at GCSE’s Use Microsoft Office such as Excel, Word and PowerPoint for documents, paperwork and presentations. GCSE Computing will give me experience when using computers and Microsoft Office.

Personal Accuracy and attention to detail

A desire to achieve excellent organisation and administrative skills. Energy and enthusiasm for providing excellent customer service.

Commitment to maximising opportunities for own learning and development. Desire to contribute to the continuing development and effectiveness of the student admin, admissions and school liaison team. Concentration to do work at office to a high standard. Help out around the office, contribute to other people’s work determined to get work done and improve. Have commitment to a job and develop learning.

Communication Able to cooperate well and work as part of a team, establishing a good relationship with colleagues, staff and managers. Can to communicate with students either speaking, texting or emailing. Talk to co-workers and communicate to clients via email, phone or face-to-face. These skills can help for the future in sales, presentations and

Employee retention can be represented by a simple statistic. However, many consider employee retention as relating to the efforts by which employers attempt to retain employees in their workforce. An example of this is a company have a retention rate of 80% usually indicates that an organization kept 80% of its employees in a given time period. Retention is very important as it has many benefits and is more effective than getting a new employee. One benefit of retention is that is saves the business money. Costs for replacing an employee tend to be around 50% of an employee’s annual salary. Hiring is a new employee can be a hard process and it when they find an employee suitable, it will take time for them to settle in and adjust with