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Recommended: Reflection on teams working together
1. Previous experience in a customer service focused environment with well developed conflict resolution skills
Working as an Accounts Officer required me to regularly solve customer queries over the phone and by emails. Many customers paid their invoices by credit or debit cards and there were times when an invoice would have discrepancies with regards to GST, price or quantity. At times the customers would be annoyed or would not make the payment. It was my duty to solve the disputes with utmost care and apologize in a polite manner for the errors. This step would keep them calm and enhance customer retention for the company.
2. Proven ability to work both independently with minimal supervision and as part of a team in a busy work environment
Every day, I performed the duties of bank statement reconciliation, uploading invoices in the system, monitor details of customer account, updating collection status of customers in excel, processing credit cards,
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Furthermore, I learned to manage time efficiently and adapt to the changing situation in life
6. Demonstrated ability to plan, prioritise and organise multiple competing tasks whilst factoring in the impact on other roles
My main role as an Accounts Officer was to look after the accounts receivable. Also, I supported the duties of Accounts Payable and Payroll. During the absence of accounts payable officer (holiday leave for 2 weeks), I had to balance the workload of receivable, payable and payroll.
I spoke with the Financial Controller and advised to handle the duties of payable and receivable. Furthermore, the payroll work would be divided between us. In order to succeed, I concentrated in replying to emails, taking phone calls, processing credit cards, etc. from 9 am to 2 pm. After 2 pm, I focused on solving disputes or urgent issues concerning customers and suppliers without hampering daily
Accounts Receivable has good separation of duties and strong internal controls such as control numbers and reconciliations to sales and bank statements. One weakness in the Accounts receivable system is the accounting supervisor approves summary entries and reconciles the general ledger account, which could indicate a weakness with segregation of duties. We recommend that the controller approves of summary entries to segregate these duties.
Accordingly, one of his roles is to make all procedures and the required tasks simple as much as he can, so all followers at all and different levels can understand will what is required from them to accomplish it on time and in a professional way.
* Manage the purchase of equipment and ensure all appropriate accounts are funded, obligated and adjustments processed
You are responsible for the most difficult BE and PIT complex workload assignments within the Account Resolution Services Groups. You review, asses and perform the appropriate and complex adjustments on the accounts. These adjustments may include, but are not limited to tax year moves, issuing refunds, reapplying credits, and/or payments to correct erroneous transactions requests, resolving erroneous TPID problems and performing adjustment on discharges accounts. You may respond to calls and correspondence within and outside of the department as they relate to the workloads assigned to you and your unit. Based on established priorities you will perform and complete the necessary BE and/or PIT workload assignments, tasks and duties. You are
Furthermore, he focused too much on advertising in taking in the new customers. He was too autocratic which made the employees unable to exercise their ability in solving problems. In addition, One. Tel has low complexity that is determined by having unclear job tasks and responsibilities. As there is no organizational chart, the relationship between the employees could not be determined and the job descriptions were ambiguous.
It also taught me a lot about planning and time organization. I had to plan
helped to make me the person I am today, and I was able to look into the future
As an undergraduate who studies accounting and finance. I started to learn about accounting and finance since 2013 when I was in A-level. At that time, we have been asking to present business news in each economic class. It has motives me to gathering finical information from The Economist and BBC The world business News report. The experiences of working as an intern at the Bank of HEBEI in 2013 and PWC in 2016 have encouraged me to become a professional accountant. All these had given me a great opportunity to know accounting and finance comprehensively and also reinforce my determination of continue studying accounting and finance. Therefore, I have decided to apply for your postgraduate degree course to further
Apply shift time working schedule can avoid unfriendly treating customer, because our operators will not be too tire.
...r in financial services with assets of $2 trillion, and third largest deposit base U.S. banking institution behind Wells Fargo and Bank of America. My responsibility includes direct supervision of 15-18 bankers, ensure proper staffing coverage to meet service level requirements, provide ongoing training and support to bankers ensuring optimum level of customer satisfaction, analyze banker’s performance and develop action plan to improved performance gaps. Handle general administrative duties (i.e. employee file maintenance, management reporting, review and audit time sheets attendance records, communicate policy & procedure updates). Through this work experience I gained knowledge and skills in providing an effective and clear focus in developing the team’s performance. Guides, motivates, coaches and inspires subordinates to positive performance and development.
It took 12 years to perfect his system. His system was based on tasks and that each worker’s assignments should be pre-planned by management. Each job shoul...
Many of the talents and skills they regularly use on a daily basis will transfer to the project tasks that they may to be assigned.
You will also notice in my resume that I have experience with being an accounting assistant that included, time keeping, correcting any time discrepancy, payroll, printing payroll checks, payroll taxes and A/R, A/P. I have also been involved in providing employees training on new computer software programs.
There were many instances in my life that have shaped my values, intellect, and academic or career goals. I was raised by my parents to become a hard worker, independent, and caring young adult. I was taught how to be all these qualities by a combination of experiencing and witnessing them first hand.
...job to earn, you should be able to manage the following through your management skills: