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About conflict resolution
Essay sample resolving conflicts through effective communication techniques
About conflict resolution
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INTERPERSONAL CONFLICT Before outlining a personal interpersonal conflict case study you first have to understand what the term interpersonal conflict means. This kind of conflict can arise at the place of work, at home, at school and among other many environments. It can be defined as a situation whereby a person or a group work towards interfering or frustrating another individual’s effort towards achieving a certain goal and/or goals. In interpersonal conflicts, first the conflicting parties are interdependent, they believe that they seek incompatible goals or outcomes, their incompatibility has the capability of affecting their relationships if not addressed using the right methods and finally there is a great sense of urgency to address …show more content…
At the end of the day I had to pursue a course that I had absolute passion for. What different Scholarly journals outline about resolving and handling interpersonal conflicts. Various journals stipulate different techniques of resolving interpersonal conflicts. Quite a number of journals advocate for conflict resolution through communication. This research work looks at various communication methods that would have been used to address interpersonal conflict with special focus on our case study. Referring to the case study mentioned above case study ensuring that the two parties involved communicated effectively was one the most successful technique in resolving the conflict. Journal of social and personal relationships encourages the party to listen to each other before the process of conflict resolution begins. Most conflicts are caused by poor or insufficient communication. The third party should make it mandatory for the parties involved to listen to each other in a bid to solving a conflict. Talking about the problem face to face can be a little bit intimidating though it is usually the best way to go. It allows an active exchange of information. Eye contact, hand gestures and basic body language communication are very
Chapter two elaborate on style of conflict, worldview of conflict, negative view, positive of conflict, lens model of conflict, and description of conflict. Chapter encourage me to think about conflict in my life, and the chapter introduce lend model of conflict. The lens model of conflict has benefits in perspective and analysis the conflict. The perspective within conflict would help to understand both side of the conflict. Analysis the conflict would help come to resolution, compromise, or agreement. Also, conflict was seen different with everyone. Even culture has influence on conflict. Overall, I believe that patience would be most helpful in managing conflict.
The purpose of this paper is to explore conflict and ways to manage it. I chose to explore this topic in depth because conflict touches all of our lives. Whether it is at work or in our personal lives. Like most people when you have a bad day at work; I have a tendency to bring the frustration home. Frustration at work causes me to be in a bad mood; hence that makes me argue with my spouse.
Interpersonal conflict is. Every relationship has conflict and determining on how the conflict is resolved or handled can make the relationship stronger or weaker. If someone is more easily to come up with a compromise rather than always getting their own way, they may have stronger relationships (Bevan and Sole, 2014). Television shows also use interpersonal conflict between their characters to find a solution or compromise in the end. Interpersonal conflict is all around us, it is how we handle that conflict that makes or breaks our relationships.
Hocker & Wilmot, 2007, Poole, & Stutman, 2005 Folger and 2007 Cahn& Abigail. "Interpersonal Conflict and Conflict Management." Devito, Joseph A. The Interpersonal Communication Book. Boston: Pearson, Allyn & Bacon, 2009. 276.
Four sources of conflict presented by Lamberton & Minor (2014) are content, values, negotiation-of-selves and institutionalized will be discussed. Awareness of and knowing what causes conflict is important in strategizing ideas and plans to resolve them. Explanations and examples of these four sources will follow. The outcome and process of resolving conflict can affect what direction and success we achieve personally and
Conerly (2004), further states two things attribute to the way conflict is managed. One is the importance of meeting your own goals and the other is the importance you attribute to relationships and wanting to get along with others.
In several occasions, conflict occurs in the communication of one or two people. Several people have thought of conflict as cases involving pouring of furious anger in a communication process. Nonetheless, conflict is the misinterpretation of an individual’s words or values (Huan & YAzdanifard, 2012). Conflict can also be due to limited resources in an organization (Riaz & Junaid, 2010). Conflict may as well arise due to poor communication or the use of inappropriate communication channel of transmission of information between the involved parties. Management of conflict has various conflict management styles that include avoidance style, forcing style, passive-aggressive style, accommodating style, collaborating style and compromising style. Workplace conflict comes in two different kinds: task involving conflict, which focuses on the approaches used in resolving the problem and blaming conflict that has the aspects of blame and never brings element of resolving problems between the conflicting parties. In the perception of several individuals, relationship conflict is negative.
Abigail, R. A., & Cahn, D. D. (2011). Managing conflict through communication. 4th Ed. Boston: Allyn and Bacon.
Interpersonal conflict is very common with many relationships. It occurs when two people can not meet in the middle or agree on a discussion. Cooperation is key to maintaining a healthy debate. More frequently; when dealing with members of your own family, issues arise that include conflict and resolution. During this process our true conflict management style appears “out of thin air”. (Steve A. Beebe, 2008, p. 191).
Before understanding how to deal with conflict, one must understand what conflict is. Conflict can be defined as, “any situation in which incompatible goals, cognitions, or emotions within or between individuals or groups lead to opposition or antagonistic interaction” (Learning Team Toolkit, 2004, pp 242-243). Does the idea of conflict always have to carry a negative connotation? The growth and development of society would be a great deal slower if people never challenged each other’s ideas. The Learning Team Toolkit discusses three different views of conflict: traditiona...
Meaningful communication between two or more individuals rarely leads to 100% agreement between all parties involved. More commonly, there are disagreements on certain points. In a close relationship like a marriage, which is also a partnership; in a strong business relationship; or in a hostage situation, these disagreements must be worked out satisfactorily for both sides in order for the relationship to remain healthy and/or the outcome to be positive. When the parties must reach an agreement or a compromise, one of the best communication strategies is negotiation.
Many people enjoy working or participating in a group or team, but when a group of people work together chances are that conflicts will occur. Hazleton describes conflict as the discrepancy between what is the perceived reality and what is seen as ideal (2007). “We enter into conflicts reluctantly, cautiously, angrily, nervously, confidently- and emerge from them battered, exhausted, sad, satisfied, triumphant. And still many of us underestimate or overlook the merits of conflict- the opportunity conflict offers every time it occurs” (Schilling, nd.). Conflict does not have to lead to a hostile environment or to broken relationships. Conflict if resolved effectively can lead to a positive experience for everyone involved. First, there must be an understanding of the reasons why conflicts occur. The conflict must be approached with an open mind. Using specific strategies can lead to a successful resolution for all parties involved. The Thomas-Kilmann Conflict Mode Instrument states “there are five general approaches to dealing with conflict. The five approaches are avoidance, accommodation, competition, compromise, and collaboration. Conflict resolution is situational and no one approach provides the best or right approach for all circumstances” (Thomas, 2000).
It is vital that individual differences are ironed out through open discussion by identifying and accommodating them in a mutually exclusive interpersonal communication. Personal communication is the foundation of resolving individual differences, which go a long way to produce harmony, respect and love into the relationship. The exchange of information, feelings, and meaning through verbal and non-verbal messages appreciate make marriage last till eternity.
Levine, S. (1998) Getting to resolution turning conflict into collaboration. San Francisco, CA, Berrett-Koehler, (p.125)
...e any conflict is to become calm an effective communicator. Reinforcing your listening skills are a must when looking to further your communication skills. Let’s face it you want to listen well before setting a plan of action. Never jump into any conversation unprepared, not only can it cause conflict but you can lose credibility if the meaning of what you are trying to say is lost. Verbal communication is always best, talking to another individual face to face is a good idea this way you can judge their reactions by their body language and you can express the correct meaning. But, remember that verbal is not the only form of communication. Your nonverbal communication can say a lot to the receiver (ie. body language). Use supportive messages rather than defensive ones can be more productive. Any conflict can be resolved through correct and effective communication.