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. Principles of Communication
There are seven principles of patient-clinician communication. According to the article Patient-Clinician Communication: Basic Principles and Expectations, the basic principles to communication are mutual respect, harmonized goals, a supportive environment, appropriate decision partners, the right information, transparency and full disclosure, and continuous learning (Paget, et al., 2011). The first one is called Mutual respect. It is important with a nurse-patient relationship. (Paget, et al., 2011). When the clinician maintains honesty with the patient, it develops trust and an open line of communication. This helps the clinician to solve patient problems. The clinician must take into consideration how the
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In order to have a supportive environment, the decision making environment should be nurturing and secure (Paget, et al., 2011). The clinical staff should be supportive and educated. There should be appropriate decision partners. It is important for a patient to have all the resources readily available for their diagnosis and treatment, along with communication between the intra departments (Paget, et al., 2011). The patient needs to know the right information and what to expect during their visit and after they leave the hospital. This would include, treatment plans, costs, and any benefits and risks (Paget, et al., 2011). Teach back would be a great source of patient understanding. Another principal to communication is transparency and full disclosure. It is important for nurses to inform their patients of their options for treatment. It is also important for the nurse to encourage patients to inform them of all information that could affect their treatment. This information should include an accurate medical history, any financial issues that could affect their treatment, and any personal feelings regarding their treatment plan. The seventh principal in …show more content…
Showing respect towards a patient is extremely important in health care. Emergency room nurses are at the front line of care for a patient. They are the first of the medical team to see and establish trust with patients, which enables continuous open communication between staffing and patient throughout care and discharge. If the patient doesn’t feel they are respected, then they may not communicate the truth of their story and give us all the details; they may lose faith in nurses. Transparency and full disclosure is another method I use at work, which actually starts with respect. An example would be when a new medication is prescribed to the patient and they may not financially able to afford it. They need to let the nurse know so the medication can be changed or receive information regarding available financial assistance. This would help prevent the patient from not filling the medication if they cannot afford it once they leave the hospital. Patients also needs educated on medications that are being used for short term treatment. It is important for the patient to disclose the current medications they are taking and medication they are not taking that is prescribed. Medication education never stops due to new medications being prescribed from research trials for diseases. Clinical staff
Although nursing is universally practiced, not all nurses values and morals are the same. Nurses and nursing students are usually put in situations where they must operate within an ethical structure which is either unfamiliar to their cultural criterion or those of the patients for whom they are taking care of. The most prominent values and morals of nurses are based on human dignity and benevolence. Human dignity is the main component that branches off into other values under caring for health and well-being. Trust, integrity, autonomy, and privacy are one of the many sub-values that fall under human dignity. It is important for the nurses to respect and understand the culture and beliefs of the patient without being judgmental or confrontational. The wellbeing of the patient is priority and so the nurses must focus on gaining the patients trust first by tending to their needs and exhibiting
Provision 6 states that “The nurse practices with compassion and respect for the inherent dignity, worth and unique attributes of every person” (ANA American Nurses Association, 2015, p.18). This helps to further explain the concept of working relationships in provision 1 are not only between nurses and patient, but across the healthcare team. I agree that when providing the best care there needs to be promotion of respect and human rights throughout the healthcare team. A positive interpersonal collaboration within the healthcare team has a key impact on the outcomes and safety of the
Upon the first point of contact between a nurse and patient, the way a nurse communicates through words, gestures or facial expressions can affect the patient's perception of the nurse. Communicating professionally helps to portray the nurse in a good light. This is important as having a positive perception of the nurse's image and behaviour is crucial to building patient trust — one of the key elements of a therapeutic nurse-patient relationship (Bell & Duffy, 2009; Wadell & Skarsater, 2007). The need for the establishment of therapeutic relationship is supported by th...
Meeting the needs and what is best for the patient which is the outcome of the care, building
It is important to evaluate which learning style your patients prefer in order for them to best understand what needs to be done for the maximum appropriate outcome. Licensed practical nurses are advocates and that’s someone who supports and supplies information to their patients. Advocacy often involves standing up in support of a patient and their rights. This is especially true when patients are not able to protect their own rights. When filling the role of counselor, Licensed Practical Nurses can help patients and families explore ideas and feelings towards healthcare and illness (8 Roles of the LPN). Some patients have a difficult time accepting a disease or its treatment options. As a practical nurse you consult with RN supervisors regarding patient care and assessments. In some settings LPN 's communicate directly to physicians. Communicating information to the proper people assists in increasing the effectiveness of care plans (Role). As practical nurses we are only one part of a patient care team. Other important members include RN 's, CNA 's, physicians, physical/occupational/speech therapists, dietitians, volunteers, and more (8 Roles of the LPN). With such a large team, every member has their own scope of
There are seven important concepts that are imperative to communicating with patients. The seven concepts are: mutual respect, harmonized goals, a supportive environment, appropriate decision partners, the right information, transparency and full disclosure, and continuous learning (Paget et al., 2012). The first principle is mutual respect.
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
As health care providers, nurses strive to instill confidence in their patients and their loved ones. A nurse is respectful to their colleagues as well as their patients. Nurses promote patients’ independence, patients can be confident in the knowledge that a nurse will do what is best for them, respecting their privacy and dignity. This means that a nurse does not share the patient information for personal reasons nor does the nurse get involved in a patients personal relationship if it is not medically relevant (NCSBN, 2011).
2 With that being said, most health care facilities place an emphasis on coordinated and integrated interactions between the clinician and patient. This may include open communication, and shared decision making, ensuring that the patient is an active participant in his or her own care. Research shows that when a patient is treated with dignity and respect, and includes the family and caregivers in the decision making, better outcomes are to be reported.
Communication plays a major role in preventing and resolving behavior problems and enhancing your patient’s quality of life by allowing them to feel, even when they no longer know or recognize those around them that they are in the midst of people who care about them and are concerned about their physical and emotional well being.
It is essential for a nurse to be able to demonstrate and practice professional communication skills, provision of information and handover to provide a holistic approach to treating and caring for patients. Professional communication skills not only allows the nurse to provide different methods and tactics to communicate with patients of different needs and ages, but it enables the nurse to understand and to give the best possible care and outcome for the patient. Provision of information and handover is another major point for nurses and relates to professional communication. Nurses need to be able to get a detailed diagnosis from the patient through communication, and therefore allows for the nurse to handover vital information to other doctors or nurses who take over to provide the correct and best possible treatments and care. The nursing profession requires a nurse to uphold professional communication, provision of information and handover in order to care for the patient with the right treatment, and to provide the best health outcome.
Furthermore it’s very important not to judge the patient pertaining to what they may have to say. Good communication helps nurses build a relationship with their patient. Linking my personal experience from the clinical area relates to the practical side of nursing. It is necessary for communication between the nurse and the patient to be clear, understandable, appropriate and
Despite the frequency of verbal interactions, miscommunication of patient information occurs that can lead to patient safety issues. . . . ‘Effective communication occurs when the expertise, skills, and unique perspectives of both nurses and physicians are integrated, resulting in an improvement in the quality of patient care’ (Lindeke & Sieckert, 200...
Respect is fundamental professional value for nurses and is shown through their behaviours (Koskenniemi, Leino-Kilpi & Suhonen 2012, p. 5). For medical professionals, by respecting each other, the frequency of sharing information increases. This significantly improves their collaboration and teamwork and consequently, they are able to provide effective health care services (DiCicco-Bloom & and DiCicco-Bloom 2016, p. 967). Research illustrates that respectful attitudes lead to the positive emotional relationship between nurses and their patients (Koskenniemi, Leino-Kilpi & Suhonen 2012, p. 6). Nurses can demonstrate their respect to their patients though certain types of behaviours: paying more attention to the patient needs, empathising, supporting