Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Panera bread company case study
Panera bread company case study
Panera s business strategy
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Panera bread company case study
As you walk through the doors of Panera Bread, the lighting and décor calm you while the fresh smells of the bakery envelop you. Every detail has been carefully coordinated to ensure a high quality dining experience at a reasonable price. This sophisticated concept for Panera began when a cookie company and a fast casual restaurant, called Au Bon Pain, synergized their efforts and found a propitious niche between fast food and fine dining (Repetti & Vincelette, 2005). By 2003, the company was able to generate significant revenues through company-owned stores, through the sale of fresh dough to franchisees, and through royalties and fees paid by franchisees (Repetti & Vincelette, 2005). In an effort to ensure success of Panera’s strategic direction, I outlined a plan that focuses on growth, customer service, and financial strategy. The plan that Panera actually pursued was similar to my proposal. However, to achieve Panera’s level of success and industry dominance, I would have selected to follow the plan that Panera’s management designed.
The success of Panera’s competitive strategy is based on the company’s ability to create value for customers, effectively expand their reach through new locations, and their ability to exercise financial control of their operations. Panera has created a valuable experience for their customers by combining the casual atmosphere of a coffee shop with the quality of a sandwich shop and the expedited service of a fast food establishment. Furthermore, Panera experienced incredible progress from 1999 to 2003 based on their well planned growth strategy. The company avoided the limited growth experienced by restaurants in urban areas by strategically placing their new locations in areas that were pre...
... middle of paper ...
...rieved from EBSCOhost.
Panera Bread Company. (2004). 2003 Annual report. Retrieved from http://www.panerabread.com/pdf/ar-2003.pdf
Panera Bread Company. (2011). 2010 Annual report. Retrieved from http://www.panerabread.com/pdf/ar-2010.pdf
Repetti, T., & Vincelette, J. P. (2005). Panera Bread Company: Rising fortunes? In T.L. Wheelen & J. D. Hunger (12th ed.), Strategic management and business policy (pp. 29-1 – 29-23). Upper Saddle River, NJ: Prentice Hall.
Rockwood, K. (2009). Rising dough. Fast Company, (139), 69-73. Retrieved from EBSCOhost.
Tritto, C. (2007, April 15). Panera. St. Louis Business Journal. Retrieved from http://www.bizjournals.com/stlouis/stories/2007/04/16/focus22.html?page=2
Wheelen, T. L., & Hunger, J. D. (2012). Strategic management and business policy: Toward global sustainability (13th ed.). Upper Saddle River, NJ: Prentice Hall.
The article discusses how Panera Bread had to rethink its service model seven years ago. Customers had to wait in line approximately eight minutes to place an order. Furthermore, ten percent of the time, the orders were incorrect. As a result, the company decided that online ordering was the solution to their problem. In 2012, the organization opened a Panera prototype in Braintree, Massachusetts to test the elements of “Panera 2.0”. “Panera 2.0” consisted of self-order kiosks, delivery, digital ordering and a new practice of bringing food to customers’ tables. Getting the right process took Panera Bread over six years. However, all the time spent and money invested paid off for the company. Panera is now recognized as one of the best-performing chains in the industry. In addition, a quarter of the company sales come from online ordering and customers waiting time to place an order reduced to one minute. In 2016, the company posted its best sales growth in four years, outperforming the industry average by 6.5% points.
2. Thompson and Strickland (2002), Strategic Management: Concepts and Cases, 13th Edition, Chicago Irwin Publications.
Did you know Panera Bread is one of the fastest growing franchises in America (Panera Bread Franchise)? The restaurant must have great qualities for people of all kinds to love it as much as they do. Visiting Panera Bread I had an awesome experience mainly because of its physical environment. Panera Bread has a great environment which is ideal for encouraging consistent business.
Some strengths that Panera Bread has over it’s competition is that is provides the high and good quality ingredients to its customers. It also gives these customers a difference dining experience compared to McDonalds and Five Guys just to name two competitors. They have catering, fresh baked goods and quickly prepared foods. They also have a great brand name over the years. They have been able to continue on growing financially over the years. Studies also show that majority of customers are very satisfied with Panera Bread.
Chick-fil-A has much recompense over chipotle. For one it additionally has a fast food pick-up window; whereas, chipotle only has the walk in and order restaurant. With the upper hand of this Chick-fil-A has a higher quality food/fast food than many other fast food restaurants or chipotle. At the business-level chick-fil-A’s strategy may include advertising and marketing to help escalate their brand recall. Also, at the corporate-level chick-fil-A’s strategy may include established brand, sponsorship to numerous sports events, and successful advertising campaign- for example, ‘Eat morchickin’.
Ludmilla Ivanovic attempted to summarize her husband’s personal philosophy towards baking by creating the company Mission Statement for Iggy’s Bread of the World. This Mission Statement promises that Igor and Ludmilla will “make breads of the highest quality and then deliver them daily to our customers with the highest standards of service and integrity … (while also) creating a nurturing and respectful environment at our workplace that fosters cooperation, communication and a sense of accomplishment for all employees.” By trying to introduce their business model with a socially conscious platform, however, the Ivanovics have differentiated themselves from the competition posed by traditional bakeries. Igor’s unhesitant refusal to use non-organic ingredients in his recipes; despite the significant savings this would bring to the bakery’s bottom line, is a strategic...
Firms such as P.F. Chang’s and Applebee’s, and Olive Garden, offer’s menus that may be (more or less) good substitutes of each other, but none of them perfect substitutes. When viewed from this stand point, no one company has the market cornered. Indeed, virtually every restaurant location must compete not only against other publicly traded chains, but also a wide array of delis, pizzerias, fine dining restaurants and the economy. The Cheesecake Factory is noticeably differentiated in its bakery, and represents commodity diversity that uses this segment of the company to stand out from a large number of
PepsiCo can potentially acquire California Pizza Kitchen and integrate it in the company’s decentralized management approach. Since PepsiCo executives have experience in the quick service food industry, it should not be a reach for the company to successfully run this casual dining restaurant. For this venture to be successful, it is imperative that management cut down the operating costs at California Pizza Kitchen through the PepsiCo Food Systems distribution network and improve on the 3.1% operating margin that California Pizza Kitchen is currently operating at.
Panera’s viewpoint revolved around the idea of “being better than the guys across the street” (Gamble, Peteraf and Thompson, 2013, p.333). This idea gives you a look into how all companies really view the business operations and/or the accomplishments or lack thereof. All companies try to find its competitive advantage. Having the competitive advantage allows the business to stand-out amongst its competitors. Because Panera has been viewed as a company that follows servant leadership, it requires that the company rely on the following features: ability to listen, compassion, influence, forethought and responsibility. As stated by Spears, “servant leadership requires the aforementioned attributes to be present in order for
The Panera Bread Company began in 1981 as Au Bon Pain Co., Inc. Founded by Ron Shaich and Louis Kane, the company thrived along the east coast of the United States and internationally throughout the 1980’s and 1990’s and became the dominant operator within the bakery-café category. In the early 1990’s, Saint Louis Bread company, a chain of 20 bakery-cafes were acquired by the Au Bon Pain Co. Following this purchase, the company redesigned the newly acquired company and increased unit volumes by 75%. This new concept was named Panera Bread. Top management chose to sell their previous bakery-café known as Au Bon Pain Co. due to the financial and managerial needs of Panera. In order for Panera to become the success top management visualized all resources needed to become available for Panera. Panera Bread is now the most successful bakery-café in the category in which there are currently 1,777 bakery-cafes in 45 states and in Ontario Canada (Panera Bread).
Pearce II, J. A., & Robinson, R. B. (2011). Strategic Management 12th Ed. New York: McGraw-Hill/Irwin.
Discuss how the employee selection methods at Outback Steakhouse help the organization achieve a competitive advantage
Panera seems poised to continue to dominate the bakery-café market and continued sustainable growth is very likely. Works Cited The “Annual Report” (2010). Retrieved from http://www.panerabread.com/pdf/10k-2010.pdf “Company Overview.” (2011). Retrieved from http://www.panerabread.com/about/company/ “News Release.”
In Forward Integration, Panera Bread is doing a great job in their delivery service. First, they set the starting place in West
This article described an interview between Dan Schawbel and Panera’s CEO, Ron Shaich. Shaich was chosen for this interview because of his role as the main guest speaker at the Eleventh Annual Conscious Capitalism CEO Summit. Giving a preview of his talking points, Shaich discusses his tips of leading one of the most successful national restaurants chains and continuing his methods of conscious capitalism. Throughout his time as CEO he strives for other companies to take his advice and company practices for their own, he continues to claim that “Conscious Capitalism works”. Shaich additionally stresses Panera’s commitment to “undertake long-term transformations”, delivering support and overall results to their stakeholder, team members, but especially their guests. The results under Shaich’s leadership has been clear, with an over