Smartphone Usage: A Gateway to Digitalization

Smartphones are used for carrying out various tasks like checking email, downloading and installing mobile apps, paying utility bills and performing online financial transactions. In the era of digitalization it is essential to use Smartphone for performing online transactions. The number of Smartphone users worldwide is projected to amount to nearly 2.7 billion by 2019. It is expected that, by 2017, almost a third of the total global population will use a Smartphone (Statista, n.d.). India, the second most populous country in the world, is projected to pass the United States in number of Smartphone users in 2017. Around 223 million people in the U.S. will use a Smartphone by 2017, compared to 340 million in India. In this paper the terms

According to Lee et al (2014) overdependence on smartphone lead to stress and gender has an impact on level of stress among the users. The extensive usage of social networking services on smartphones makes and individual additive to mobile phone (Salehan and Negahban, 2013). The social networking size of the user increases the intensity of smartphone usage. Among Smartphone users men experience less social stress compared to women. The age of an individual negatively influence the usage of smartphone which means as people grow olders they are less likely to spend more time on smartphones (Deursen et al, 2015). There are thousands of mobile apps available for smartphones and billions of downloads are being done by Smartphone users (Xu et al, 2015). According to Persaud and Azhar (2012) organizations are need to consider factors like brand trust, shopping style and values for effective mobile marketing of

The Smartphone is one of the most innovative of mobile devices. The user’s adoption of this innovation comes with much consideration that may consist of need to use, perception to use, and so on (Joo and Sang, 2013). According to Lee et al (2014) the over usage of online content through smartphones is causing sleep deprivation and attention deficit among youth. Smartphone users are communication applications during day time and playing games at night time. In the last few years the Smartphone users have increased rapidly and their application usage behavior had drastically changed (Bohmer et al, 2011). The end users of Smartphone access diverse content and it is tough to predict the exact number of sessions based on usage criteria (Soikkeli et al 2011). According to Kim et al (2010) personal innovativeness, compatibility and convenience influence mobile payment usage behavior. Donner and Tellez (2008) had explained the relationship between economic development and usage of mobile banking. The infrastructure of information and communication system had been supporting the adoption of mobile banking. The Smartphone services support tourists for selection of various services at their destinations. The security of online transactions had enhanced with one time password (Acharya et al